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PayOps Analyst - job 19 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

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What You Should Know About PayOps Analyst, Visa

As a PayOps Analyst at Visa Payments Ltd in Miami, you'll play a vital role in the seamless operation of our payment processing ecosystem. This exciting opportunity allows you to dive deep into the world of payment transactions, where your primary responsibilities will revolve around the execution and completion of essential payment processing tasks, liquidity management, and effective exception handling. You won't be interacting directly with clients, but you'll be integral in liaising with our extensive network of partners to ensure everything runs smoothly. Your day-to-day tasks will include approving a variety of payments, from Faster Payments and ACH domestic payments to international transactions and global real-time payment schemes, all in accordance with set deadlines. You'll also dive into investigating payment exceptions to find solutions and maintain our operational integrity. By developing an in-depth understanding of our payment platform, you'll actively seek opportunities to enhance processes and workflows that improve efficiency. Team collaboration is key; you will be working closely with compliance, reconciliation, customer support, and app services to tackle any issues and streamline our operations. This is a hybrid position, offering flexibility with in-office expectations confirmed by your manager. Join us, and together we can redefine the payments landscape with exceptional service delivery and innovative improvements.

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What are the primary responsibilities of a PayOps Analyst at Visa Payments Ltd?

The primary responsibilities of a PayOps Analyst at Visa Payments Ltd include executing and completing payment processing tasks, managing liquidity, and handling exceptions effectively. You'll be approving payments such as Faster Payments, International Payments, and ACH domestic payments, as well as investigating payment exceptions and collaborating with network partners to resolve issues efficiently. This role demands a strong focus on accuracy and timely execution to ensure the operational success of Visa's payment services.