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Product Analyst - job 24 of 47

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Visa Commercial Solutions Analyst will be focused on supporting deployment and management of B2B Vertical products, especially SMB and Visa Cargo. The Analyst will work with team members from Market and Regional teams to guarantee the implementation of new products and projects and analysis of portfolio performance to implement improvement plans with clients.

Responsibilities

  • Support the establishment of a new and existing operating models for VCS products
  • Maintain reporting and dashboard templates to enable evaluation of key business metrics
  • Partner with local and regional product teams on tracking program/use case level reporting
  • Provide regular visibility to leadership on progress, action items, blockers, risks, and dependencies of projects in progress
  • Support to assess product opportunities (e.g., capabilities, rule changes, pricing) to solve for the identified client needs

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.                                                     

Qualifications

Basic Qualifications
•2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications
3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
•Solution-oriented and great problem solver
•Excellent communication and interpersonal skills ability to communicate effectively with diverse audiences
•Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
•Experience in digital services/products development, implementation and management
•Ability to manage and work well within complex, cross-functional teams.
•Experience in Payment/Financial Services industry experience.
•Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions, manage uncertainty.
•Technology mindset, curious, up-to-date with digital trends and applications
•Verbal and written English

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

What You Should Know About Product Analyst, Visa

Join Visa as a Product Analyst in the vibrant city of Sao Paulo, Brazil! At Visa, we are passionate about connecting people through innovative payment solutions, and we want you to be part of this journey. As a Product Analyst, you'll play a crucial role in supporting the deployment and management of our B2B Vertical products, specifically focusing on SMB and Visa Cargo. Your day-to-day will involve collaborating with our Market and Regional teams to ensure seamless implementation of new products and analyzing portfolio performance. You'll take charge of maintaining reporting and dashboard templates that empower us to track key business metrics and provide insightful updates to leadership. Being detail-oriented is key, as you'll regularly report on project progress, setbacks, and risks. We are looking for someone who loves solving problems and is excited to identify product opportunities that meet our clients' needs. If you're ready to make an impact with a purpose-driven team and have a keen interest in digital services and payment solutions, this role is for you. Come experience Life at Visa and contribute to our mission of uplifting everyone, everywhere through secure payment solutions.

Frequently Asked Questions (FAQs) for Product Analyst Role at Visa
What are the responsibilities of a Product Analyst at Visa?

As a Product Analyst at Visa, you'll be tasked with supporting the deployment of B2B Vertical products like SMB and Visa Cargo, managing new product implementations, maintaining reports, and tracking performance metrics, all while collaborating with various teams to ensure project success.

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What qualifications do I need to become a Product Analyst at Visa?

To qualify for the Product Analyst position at Visa, you should have at least 2 years of work experience along with a Bachelor’s Degree. Preferred candidates will have over 3 years of experience or an Advanced Degree, along with strong problem-solving, communication, and interpersonal abilities.

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What skills are important for a Product Analyst role at Visa?

Key skills for a Product Analyst at Visa include solution-oriented problem-solving abilities, excellent communication skills, experience in digital services or product management, and a solid understanding of the Payment/Financial Services industry.

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Does Visa offer flexible work options for Product Analysts?

Yes, Visa offers this Product Analyst position as a hybrid role, enabling you to balance your work between the office and remote settings, with the exact days confirmed by your Hiring Manager.

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What is the work culture like for Product Analysts at Visa?

The work culture for Product Analysts at Visa is vibrant and collaborative, focusing on innovation, diversity, and inclusion, and emphasizing teamwork in tackling complex challenges within the payments landscape.

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Common Interview Questions for Product Analyst
How do you prioritize multiple projects as a Product Analyst?

When prioritizing projects, I assess the impact, urgency, and resources required for each task. I rely on digital tools to track progress and communicate with stakeholders ensuring alignment with our goals at Visa.

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Can you describe your experience with product reporting and dashboards?

Absolutely! At my previous role, I developed and maintained dashboards that provided real-time data analysis, enabling team members to make informed decisions and adjust strategies based on key performance indicators.

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What steps would you take to implement a new product at Visa?

To implement a new product, I would first conduct thorough market research, define the scope, and collaborate closely with cross-functional teams. I would set clear timelines, monitor progress, and gather feedback throughout the deployment phase to ensure success.

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Describe a time when you identified an opportunity to improve a product.

In my last position, I noticed that user feedback indicated confusion in a product feature. I proposed a redesign and clearer communication strategies, which led to a 20% increase in user satisfaction scores.

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How do you handle communication with diverse teams?

Clear and respectful communication is vital. I ensure I adapt my style to my audience by breaking down technical jargon and fostering an inclusive environment where everyone's voices are heard.

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What tools and technologies are you familiar with for product management?

I am proficient in various product management tools like JIRA for agile project management, Google Analytics for tracking user behavior, and Tableau for data visualization to help with insights presentation.

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What motivates you as a Product Analyst?

I'm driven by the challenge of solving complex problems and the opportunity to create impactful solutions that enhance the user experience and drive business success at Visa.

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How do you approach problem-solving in a team environment?

I believe in an inclusive approach to problem-solving, where I encourage brainstorming sessions, leveraging the diverse skill sets of team members to arrive at innovative solutions collaboratively.

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How would you assess the performance of a product during its lifecycle?

I would use a combination of quantitative metrics, such as user engagement and feedback, along with qualitative insights from customer surveys to evaluate a product's performance throughout its lifecycle.

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Discuss a successful project you managed and what made it successful.

I led a project where we successfully launched a new service feature. Its success stemmed from clear project direction, continuous stakeholder engagement, and meaningful user feedback that guided our development process.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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