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Sales and Solutioning Workforce Optimization Senior Manager - job 17 of 19

We are seeking a highly skilled and motivated Sales and Solutioning Workforce Optimization Manager to join our dynamic team. This role is pivotal in driving organizational design and optimization, analyzing productivity, and managing workforce planning and budgeting for our Global VD Sales and Solutioning team. 

Essential Functions

Organizational Design and Optimization: 

  • Partner with the regions and your PBP to develop and implement strategies to optimize the organizational structure. 
  • Identify and address inefficiencies within the team to improve overall performance. 
  • Collaborate with leadership to align organizational design with long term business goals. 
  • Productivity Enhancement: 
  • Analyze and build productivity metrics across the Global VD Sales and Solutioning team. 
  • Suggest and help with the Implementation of best practices and tools to enhance team efficiency and effectiveness. 
  • Monitor and report on productivity improvements and outcomes. 

Head Count Analytics: 

  • Conduct detailed head count analysis to support workforce planning and decision-making. 
  • Provide insights and recommendations based on head count data to optimize resource allocation. 
  • Track and report on head count trends and their impact on business performance. 
  • RACI (Responsible, Accountable, Consulted, Informed) Framework: 
  • Develop and maintain RACI matrices to clarify roles and responsibilities within the team. 
  • Ensure clear communication and accountability across all team members. 
  • Facilitate regular reviews and updates of RACI matrices to reflect changes in team structure and responsibilities. 

Workforce Planning: 

  • Lead workforce planning initiatives to ensure the team is adequately staffed to meet business needs. 
  • Align with the FBP and the Leaders to ensure the budgets for the Sales and Solutioning team, are alignment with our business goals. 
  • Provide regular workforce planning reports to senior management. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales and Solutioning Workforce Optimization Senior Manager, Visa

Are you ready to take your career to the next level? We’re looking for a Sales and Solutioning Workforce Optimization Senior Manager to join our innovative team in San Francisco. In this pivotal role, you'll drive organizational design and optimization while analyzing productivity across our Global VD Sales and Solutioning team. You'll partner with various regions and your People Business Partner to develop strategies that enhance team performance, all while identifying and addressing inefficiencies. By collaborating with leadership, you'll ensure that our organizational design aligns with our long-term business goals. Your analytical skills will shine as you create and monitor productivity metrics, implement best practices, and report on improvements. In addition, you'll conduct detailed headcount analysis to support workforce planning, offering insights to optimize resource allocation. You'll play a key role in managing the RACI framework, ensuring clarity in team roles and responsibilities. Leading workforce planning initiatives, you’ll ensure our team is adequately staffed to meet business goals while aligning budgets with overall objectives. This hybrid position means you'll have the flexibility to work both in the office and remotely, making it the perfect fit for driven professionals who thrive in a collaborative environment. Join us in shaping the future of our sales and solutioning strategies, and elevate your career today!

Frequently Asked Questions (FAQs) for Sales and Solutioning Workforce Optimization Senior Manager Role at Visa
What are the main responsibilities of a Sales and Solutioning Workforce Optimization Senior Manager?

As a Sales and Solutioning Workforce Optimization Senior Manager, you'll be responsible for driving organizational design, enhancing productivity, and leading workforce planning initiatives for our Global VD Sales and Solutioning team. You will collaborate closely with leadership to align strategies with business goals and proactively analyze performance metrics to identify areas for improvement.

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What qualifications do I need to apply for the Sales and Solutioning Workforce Optimization Senior Manager position?

To qualify for the Sales and Solutioning Workforce Optimization Senior Manager role, candidates typically need a bachelor's degree in business administration or a related field, along with several years of experience in sales optimization, workforce planning, and data analysis. Strong leadership skills and the ability to communicate effectively are also essential.

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What skills are important for a Sales and Solutioning Workforce Optimization Senior Manager at your company?

Key skills for the Sales and Solutioning Workforce Optimization Senior Manager position include advanced analytical abilities, strong strategic thinking, excellent communication skills, and proficiency in workforce analytics tools. The ability to lead cross-functional teams and manage change is also highly valued.

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Is the Sales and Solutioning Workforce Optimization Senior Manager role hybrid or fully remote?

The Sales and Solutioning Workforce Optimization Senior Manager role is a hybrid position, which allows for a flexible work arrangement. Specific expectations regarding in-office days will be discussed during the hiring process, making it ideal for candidates who appreciate both remote work and team collaboration.

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How does the hiring process work for the Sales and Solutioning Workforce Optimization Senior Manager role?

The hiring process for the Sales and Solutioning Workforce Optimization Senior Manager typically includes an initial phone screening, followed by one or more in-person or virtual interviews with key stakeholders. Candidates may also be asked to complete assessments related to their analytical and leadership skills.

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Common Interview Questions for Sales and Solutioning Workforce Optimization Senior Manager
How would you approach improving productivity in a sales team?

To improve productivity in a sales team, I would first analyze existing productivity metrics to identify inefficiencies. From there, I'd implement best practices tailored to the team's specific challenges and continuously monitor progress, ensuring that we adjust strategies based on real-time data.

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Can you explain the RACI framework and its importance?

The RACI framework is a tool that clarifies roles and responsibilities within a team. It stands for Responsible, Accountable, Consulted, and Informed. Using this framework ensures clear communication, minimizes overlap in tasks, and helps deliver projects efficiently, which is crucial in a managerial role.

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What experience do you have in workforce planning?

In my previous roles, I have successfully led workforce planning initiatives, using data analysis to determine staffing needs aligned with business goals. My goal has always been to ensure that the team is adequately resourced to meet both current and future demands.

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How do you deal with changes in organizational design?

When dealing with changes in organizational design, I begin by collaborating with key stakeholders to gather input and address concerns. Effective communication is essential during transitions, and I ensure that all team members understand their roles within the new structure.

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Describe a time when you successfully led a team through a challenging project.

In a previous position, I led a cross-functional team during a restructuring initiative. By maintaining open communication and involving everyone in the planning phase, we navigated challenges effectively and ultimately improved our team's performance significantly.

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What strategies do you use to analyze headcount data effectively?

I utilize a combination of qualitative and quantitative analysis by integrating strong data visualization tools, allowing for clearer insights. Regularly monitoring historical trends and aligning them with organizational goals ensures my headcount strategies are data-driven.

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How do you maintain a balance between company goals and team morale?

Balancing company goals with team morale starts with clear communication of objectives and actively seeking team input. Encouraging an open environment where feedback is valued can help ensure that both the organization and employees feel supported.

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What methods do you use to track productivity improvements?

I track productivity improvements using key performance indicators (KPIs) that are relevant to the team's objectives. Regularly analyzing these metrics helps identify trends, allowing for timely adjustments and validations of our strategies.

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How would you implement best practices in a team?

Implementing best practices involves first identifying the specific needs of the team. From there, I conduct training sessions and create resources that clearly outline the practices, ensuring that all team members are aligned and have the tools necessary for success.

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Why do you want to work for our company as the Sales and Solutioning Workforce Optimization Senior Manager?

I admire your company’s commitment to innovation and its strong reputation in the industry. I believe that my skills in organizational design and workforce optimization align perfectly with your team’s goals, and I’m excited about the opportunity to contribute to your success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11212 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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