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Sales and Solutioning Workforce Optimization Senior Manager - job 8 of 19

We are seeking a highly skilled and motivated Sales and Solutioning Workforce Optimization Manager to join our dynamic team. This role is pivotal in driving organizational design and optimization, analyzing productivity, and managing workforce planning and budgeting for our Global VD Sales and Solutioning team. 

Essential Functions

Organizational Design and Optimization: 

  • Partner with the regions and your PBP to develop and implement strategies to optimize the organizational structure. 
  • Identify and address inefficiencies within the team to improve overall performance. 
  • Collaborate with leadership to align organizational design with long term business goals. 
  • Productivity Enhancement: 
  • Analyze and build productivity metrics across the Global VD Sales and Solutioning team. 
  • Suggest and help with the Implementation of best practices and tools to enhance team efficiency and effectiveness. 
  • Monitor and report on productivity improvements and outcomes. 

Head Count Analytics: 

  • Conduct detailed head count analysis to support workforce planning and decision-making. 
  • Provide insights and recommendations based on head count data to optimize resource allocation. 
  • Track and report on head count trends and their impact on business performance. 
  • RACI (Responsible, Accountable, Consulted, Informed) Framework: 
  • Develop and maintain RACI matrices to clarify roles and responsibilities within the team. 
  • Ensure clear communication and accountability across all team members. 
  • Facilitate regular reviews and updates of RACI matrices to reflect changes in team structure and responsibilities. 

Workforce Planning: 

  • Lead workforce planning initiatives to ensure the team is adequately staffed to meet business needs. 
  • Align with the FBP and the Leaders to ensure the budgets for the Sales and Solutioning team, are alignment with our business goals. 
  • Provide regular workforce planning reports to senior management. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales and Solutioning Workforce Optimization Senior Manager, Visa

At our company in San Francisco, we’re on the lookout for a talented Sales and Solutioning Workforce Optimization Senior Manager to join our vibrant team. In this critical role, you’ll dive deep into the intricacies of organizational design and optimization, helping us streamline workflows and boost productivity across our Global VD Sales and Solutioning team. It’s all about collaboration; you’ll work closely with regional partners and leadership to develop strategies that align with our long-term business goals. You’ll take the reins on analyzing productivity metrics, suggesting best practices, and ensuring our organizational structure is efficient and effective. Budgeting and workforce planning will also be in your purview as you conduct detailed headcount analytics to support future planning and decision-making. You’ll play a pivotal role in keeping our RACI matrix up-to-date, clearly outlining roles and responsibilities while guaranteeing accountability across the board. Your insights will help guide resource allocation and impact business performance positively. Plus, you’ll lead initiatives to ensure we’re adequately staffed for success. This hybrid role means you’ll have the flexibility to balance time in the office with opportunities to work remotely, making it an exciting chance to make a real impact at our company while enjoying a great work-life balance. We can’t wait to see what you bring to the table!

Frequently Asked Questions (FAQs) for Sales and Solutioning Workforce Optimization Senior Manager Role at Visa
What are the primary responsibilities of a Sales and Solutioning Workforce Optimization Senior Manager at our company?

The Sales and Solutioning Workforce Optimization Senior Manager at our company is responsible for driving organizational design, optimizing productivity, and managing workforce planning and budgeting. You will partner with teams across regions, analyze productivity metrics, conduct headcount analytics, maintain RACI matrices, and lead workforce planning initiatives to align with our business goals.

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What qualifications are required for the Sales and Solutioning Workforce Optimization Senior Manager position?

To be considered for the Sales and Solutioning Workforce Optimization Senior Manager role at our company, candidates should possess a robust background in workforce optimization, organizational design, and strategic planning. A degree in a relevant field, along with extensive experience in similar roles, is essential. Additionally, strong analytical and communication skills are crucial for success in this position.

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How does the Sales and Solutioning Workforce Optimization Senior Manager enhance team productivity?

The Sales and Solutioning Workforce Optimization Senior Manager enhances team productivity by analyzing and building productivity metrics, suggesting best practices, and implementing tools that foster efficiency. Your ability to identify inefficiencies and collaborate with leadership will contribute significantly to improving overall team performance.

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What kind of reporting is expected from the Sales and Solutioning Workforce Optimization Senior Manager?

The Sales and Solutioning Workforce Optimization Senior Manager will provide regular reports on workforce planning, productivity improvements, and headcount trends to senior management. These reports will include insights and recommendations crucial for decision-making and resource allocation within the Global VD Sales and Solutioning team.

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What does the work environment look like for the Sales and Solutioning Workforce Optimization Senior Manager role?

The work environment for the Sales and Solutioning Workforce Optimization Senior Manager role is hybrid, allowing flexibility between working from the office in San Francisco and remote locations. This setup ensures a balance between collaboration with team members and maintaining productivity in a comfortable setting.

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Common Interview Questions for Sales and Solutioning Workforce Optimization Senior Manager
Can you describe your experience with organizational design and optimization?

In answering this question, focus on specific examples from your previous roles where you successfully implemented structural changes that improved efficiency. Highlight your analytical skills and how you collaborated with cross-functional teams to achieve organizational goals.

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How do you analyze productivity within a team?

When discussing productivity analysis, explain your approach to using metrics and data analysis tools. Share examples of how you’ve identified inefficiencies in past roles and the resulting actions that led to tangible improvement.

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What strategies have you found effective in workforce planning?

Highlight your experience in headcount analytics and strategic workforce planning. Discuss specific strategies you've implemented that align staffing with business goals and how you've adapted plans based on changing needs and data insights.

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How do you manage budgets effectively in your roles?

Talk about your experience in budget management, detailing your methods for aligning budgets with organizational goals. Provide examples of financial oversight that led to resource optimization without hindering team performance.

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Can you give an example of a time you improved team accountability?

Share a specific instance where you implemented a RACI framework or similar approach to clarify roles and responsibilities. Discuss the impact this had on team accountability and communication.

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What tools or best practices do you utilize for enhancing productivity?

Discuss various tools and methodologies you’ve employed in past positions that contributed to productivity improvements, such as project management software or lean methodologies. Be prepared to explain how these tools improved team dynamics and efficiency.

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How do you keep up with industry trends in workforce optimization?

Explain your commitment to continuous learning, whether through professional networks, seminars, or relevant publications. Illustrate how you’ve applied new insights to your strategies in workforce optimization in previous roles.

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Describe how you would handle conflicts within your team?

Share your approach to conflict resolution, emphasizing open communication and a focus on finding mutually beneficial solutions. Use a real-life scenario where your intervention led to a positive outcome.

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What kind of reporting do you find most effective for workforce metrics?

Explain what reporting metrics you prioritize and why they are relevant to both team performance and upper management's needs. Discuss your experiences creating comprehensive reports that have influenced strategic decisions.

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Why do you want to work with our company as a Sales and Solutioning Workforce Optimization Senior Manager?

Articulate your enthusiasm for the company's mission and the unique opportunity this role presents. Connect your career aspirations and values with the company’s goals to demonstrate genuine interest.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11212 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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