Senior Director, Ethics and Compliance

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Team Summary

Visa is looking for an Ethics and Compliance (“E&C”) Officer to join our Asia Pacific Ethics and Compliance team.  

As the E&C Officer you'll be a critical partner to the business, providing pragmatic, solutions-oriented advice to ensure that Visa has effective, risk based business decision making, and performing review of key processes to ensure that the activities meet requirements of company policies, international standards and the obligations of regulations and laws of the United States and of those countries in which we operate.

What an Ethics and Compliance Officer does at Visa:

As a global payments network, Visa maintains relevant Ethics & Compliance Program designed to manage legal, regulatory and ethical risks across our businesses.

This position, to be based in Mumbai, is responsible for the oversight, support and monitoring of the ongoing application of the Ethics & Compliance Program across India and South Asia (INSA) based business teams. This position will report to the Regional Ethics and Compliance Leader for Asia Pacific.

These activities include the following areas:

• Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF) and Customer Due Diligence (CDD)
• AML Regulatory Reporting for specific legal entities
• Anti-Bribery and Anti-Corruption
• Data Privacy
• Information Security
• Anti-Trust and Competitive Intelligence, and
• Other specific compliance requirements of regulators who have regulatory authority over Visa operations.

In addition, this role also carries responsibility for ensuring the highest standards of business ethics, as set out in Visa’s Code of Business Conduct and Ethics. Particular areas of focus include:

• Business Conduct and Ethics
• Conflicts of Interest, and
• Prevention of Insider Trading.

The core responsibilities for this role are as follows:

• Execution of due diligence responsibility requirements of the Anti-Bribery/Anti-Corruption Program, Anti-Money Laundering/Anti-Terrorist Financing & Sanctions Programs, including third party due diligence
• Support of Visa’s Financial Intelligence Analytics activities through additional and enhanced due diligence applied Anti-Money Laundering, Anti-Terrorist Financing and Customer Due Diligence cases, including direct communications and requests for information from clients and partners
• Primary point of contact for AML/ATF matters raised by regulators, in collaboration with Regulatory Risk, Legal and Government Engagement functions.
• Act as Principal Reporting Officer (PRO) to Reserve Bank of India and Financial Intelligence Unit (FIU) for managing the process and providing required reporting to regulatory authorities throughout, as required.
• Review, assessment and pre-approval of gifts, travel and entertainment, as well as assessment of the proper designation of State-Owned Entities and Covered Government Officials
• Review significant business activities and transactions, assessment of risk and development and execution of risk mitigation action at regional, country, program and product level
• Responsible for all Compliance matters as the primary point of contact for business units, support functions and local regulators, where required
• Grow business partnerships and provide advice on regulatory compliance matters by providing accurate and timely advice and counsel
• Ensuring understanding of business strategy through ongoing dialogue to identify potential or emerging risks and proactively address them so as to avoid unnecessary risk or delays to strategic plans
• Ensure that the business has effective decision-making, risk assessment, processes, controls and procedures, meet obligations of international and local regulatory laws and requirements
• Provide required reporting to regulatory authorities
• Responsible to assist the business in developing and enhancing the first line of defense to ensure compliance with local regulatory requirements, ensuring that risks are being adequately managed and that the business is in compliance with company policy
• Responsible for second line of defense monitoring, where required
• Responsible for business education on policy requirements, including delivery of localized training, tailored to the specific countries and business and support function needs
• Responsible for comprehensive reporting including local dashboard and metrics reporting
• Continually identify opportunities for efficiencies while ensuring sufficient controls are in place; partner with the business to drive process and control improvements
• Work closely with Legal and Government Engagement to maintain an understanding of the legal and regulatory landscape including the support and maintenance of the legal and regulatory obligations inventory as it applies to Visa
• Handle queries and questions on the Compliance Program from the business, support functions, other control groups, regulators, clients and partners.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Bachelor's degree or other higher education qualifications
• 10 to 15 years of experience in management of compliance programs and controls within the financial services industry
• Professional AML/ATF (ACAMS) accreditation
• Sound knowledge on AML/ATF typologies
• Good understanding of core pillars of effective AML, ATF and CDD programs and appropriate legislation
• Experience in regulatory Compliance, including direct work with different regulatory authorities is required
• Good knowledge of payments industry products, emerging products, regulations and related trends
• Corporate experience with a proven track record of managing multiple projects in a complex matrix business and operational environments
• Excellent analytical and data analysis skills including use of MS Office systems including Word, Access, Visio, Excel (advanced), Power Point, SharePoint and other applications
• Intuitive, highly ethical and comfortable to question and challenge
• Highly analytical and self-motivated, adept at working independently and in a dispersed team environment covering multiple and varied tasks
• Capable of working collaboratively with employees from all levels within the organization; proactive planner able to engage peers and seniors constructively
• Flexible to work in an environment where needs are continually changing
• Ability to multi-task and able to work with minimal supervision
• Excellent presentation and public communication skills
• English language skills required
• Some travel and extended business hours (conference calls) may be required.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.