Senior Director - Software Engineering - job 4 of 11

As a Senior Director - Software Engineering at Visa, you’ll be responsible for providing technology leadership and overseeing the development of innovative B2B Payables and Visa Commercial Solutions Hub products. Your role will involve leading cross-functional teams, managing large-scale strategic projects, and collaborating with product and architecture partners to enhance payment technology. You'll also play a key role in promoting GenAI initiatives across the company.

To qualify for the Senior Director - Software Engineering role at Visa, you should possess extensive experience in software engineering, with a deep understanding of various development methodologies. Proven leadership abilities, excellent communication skills, and the capability to foster collaboration across a complex organization are essential. A track record in delivering successful technology solutions and a passion for innovation, particularly in payment technologies, will set you apart.

Collaboration is crucial in the Senior Director - Software Engineering role at Visa, as you’ll work horizontally across various teams and departments to align technology developments with business strategies. You’ll engage with your team and other organizational members to establish project timelines, encourage diverse perspectives, and foster a culture of innovation, ensuring that all voices contribute to the decision-making processes.

The culture within Visa’s Technology Organization for the Senior Director - Software Engineering is collegial and supportive, promoting creativity and innovation. You’ll find an environment where team members are encouraged to share ideas, collaborate effectively, and inspire one another. Visa values process-oriented individuals who can work independently yet also thrive in teamwork, ensuring a strong sense of trust and community.

Essential skills for a successful Senior Director - Software Engineering at Visa include strong leadership capabilities, excellent interpersonal and communication skills, and a creative approach to problem-solving. You should also be process-oriented, able to motivate your team, manage large-scale projects, and work independently with minimal supervision while fostering collaboration across diverse teams.

When answering this question, highlight a specific project where you led a development team to achieve significant results. Discuss your role in setting the vision, overcoming challenges, and any innovative solution implemented. Emphasize teamwork, collaboration, and how you aligned the project objectives with broader business goals.

Focus on your strategies for coaching and mentoring, such as regular one-on-one meetings, providing constructive feedback, and fostering an environment where team members are encouraged to share ideas and take risks. Mention specific examples of professional growth you've facilitated in others and how this aligns with Visa's culture of innovation.

Detail your knowledge and experience with GenAI technologies, particularly how they can be implemented in software solutions. Discuss any specific projects where you utilized these technologies, the challenges faced, and how you successfully integrated them into your development process to create innovative solutions.

Explain your approach to aligning projects with business strategies, such as involving stakeholders early in the process, constant communication to understand business goals, and using KPIs and metrics to track project success. Discuss any tools or methodologies you use to maintain focus on business objectives throughout the project lifecycle.

Share your methodologies for managing large teams, such as establishing clear communication channels, setting defined roles, and implementing agile practices. Highlight any tools or platforms you use to keep teams organized and engaged, and provide examples of how these strategies led to successful project outcomes.

Select a specific challenge related to software engineering or team dynamics that you resolved effectively. Detail the situation, the steps you took to address it, and the positive outcome. This showcases your problem-solving skills and ability to work under pressure.

Discuss various methods you use to stay informed about industry trends, such as attending conferences, participating in webinars, following leading publications, and engaging with your professional network. Mention how this knowledge has positively impacted your work and projects.

Describe your conflict resolution strategy, emphasizing open communication, active listening, and a fair approach to understanding all perspectives. Provide an example where you successfully resolved a conflict, leading to a positive impact on team dynamics and project progress.

Enumerate key factors such as clear communication, strong leadership, a well-defined scope, stakeholder engagement, and adaptability to change. Describe how these factors contribute to successful projects, with examples from your past experiences.

Articulate your motivation for wanting to join Visa, focusing on its reputation for innovation in payment technology, the culture of collaboration, and the exciting opportunity to lead impactful projects that shape the future of commerce. Share personal values and goals that align with Visa’s mission.