Senior Technical Program Manager (Hybrid/Onsite) - job 4 of 10

As a Senior Technical Program Manager, you will oversee complex technology initiatives, collaborating with both business and technical teams to define project scope, create budgets, and deliver plans. You'll facilitate discussions among stakeholders, manage project financials, and ensure compliance with Agile methodologies, all whilst fostering a positive and collaborative team environment.

To be a successful candidate for the Senior Technical Program Manager position, you should have significant experience managing complex software programs, particularly in a customer-facing environment. Strong expertise in Agile project management, excellent communication skills, and a background in financial management are crucial. Your ability to navigate conflicts and foster teamwork will also be highly valued.

This role offers the flexibility of a hybrid work model. While you will have opportunities to work remotely, the specific number of days expected in the office will be outlined by your hiring manager based on team needs and project requirements.

In this position, you would oversee high-profile technology projects that are customer-facing and enterprise-level in scope. This involves collaborating with various teams to ensure that objectives are met and projects comply with our Agile methodology, resulting in successful product deliveries.

As a Senior Technical Program Manager, you will have numerous opportunities for growth, including leading more complex programs, mentoring junior project managers, and influencing organizational change. Your work in a dynamic team will enable you to expand your skills and advance your career in the expanding field of payment technology.

Absolutely! When discussing your experience with Agile project management, highlight specific projects where you implemented Agile principles and their impact. Explain how you tailored Agile methodologies to the team's needs and fostered collaboration among team members.

In addressing conflicts, emphasize your conflict resolution skills. Describe a specific conflict you encountered, your approach to resolving it, and the positive outcome that resulted from your actions, showing your ability to navigate difficulties effectively.

Be specific about the tools you have experience with, such as Jira, Trello, or Microsoft Project. Describe how these tools helped you manage projects effectively and ensure timely communication with your team and stakeholders.

When answering this question, describe your prioritization process. Explain how you assess task urgency and importance, and give an example of a complex project where effective prioritization led to successful project delivery.

Share a compelling story about a project where you not only met but surpassed the objectives. Focus on the strategies you implemented that led to greater efficiency, stakeholder satisfaction, or innovative practices.

Discuss your approach to stakeholder engagement, including how you communicate goals clearly and gather feedback. Give examples of tools or processes you use to keep stakeholders informed and involved throughout the project lifecycle.

Outline how you develop, monitor, and manage project budgets. Include your experience in adjusting forecasts based on project changes and your strategies for ensuring project financials stay within approved limits.

Highlight your tailored communication strategies for various audiences, from technical teams to executive stakeholders. Share examples of how you're able to adapt your communication style to ensure clarity and effectiveness.

Reflect on qualities such as leadership, effective communication, and adaptability. Use real-world examples to show how these qualities have positively impacted your projects and teams.

Discuss your key performance indicators (KPIs) and how you define success for each project. Include examples of metrics you have tracked in the past and how you used these metrics to inform your decision-making.