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Sr. Data & Insights Consultant - job 11 of 19

The Go to Market (GTM) Optimization and Business Health team has a simple mission: we turn massive amounts of data into robust tools and actionable insights that drive business value and provide best in class experience to our money movement clients. Our team is working to build consolidated, strategic and scalable operational and analytics infrastructure to support best in class payments platforms.

Responsibilities

The Senior Consultant will be responsible for owning the analytic function for GTM business and performance metrics, both periodic and ad hoc . Specific activities may include:

  • Become the subject expert on all things related to GTM business reporting
  • Own data and processes for daily, monthly, and quarterly executive reporting suites, ensuring timely and accurate delivery
  • Coordinate across product and metric owners to define key metrics and follow-up on any outliers or deviations
  • Create and maintain performance and monitoring dashboards around internal GTM business metrics, including sales data, client care case performance, and CRM metrics
  • Identify and resolve inconsistencies and data quality issues
  • Serve as a liaison to strategic business partners to understand their needs and propose and build fit for purpose solutions
  • Perform periodic and ad hoc end-to-end analyses to identify operational and business opportunities to drive Best in Class performance
  • Work with stakeholders to understand the root problems, define analytical objectives and formalize data requirements for various types of dashboards and analyses
  • Design and launch robust and intuitive Tableau and Power BI dashboards supporting best in class money movement client experience
  • Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise
  • Distill massive amounts of data across disparate data sources into efficient functional data repositories in a Big Data environment
  • Independently perform analysis to derive insights and render robust, thoughtful results
  • Develop presentations of complex data and content for clients and stakeholders in an accurate, understandable, and engaging manner

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Data & Insights Consultant, Visa

As a Senior Data & Insights Consultant with our dynamic team in Miami, you'll be at the forefront of transforming extensive data into actionable insights that fuel our clients' success in the money movement domain. Our Go to Market (GTM) Optimization and Business Health team aims to create best-in-class experiences through strategic data analytics and reporting. In this role, you’ll dive deep into GTM business reporting, owning the analytic functions and ensuring our periodic and ad-hoc metrics are timely and accurate. You will collaborate with various product and metric owners to define key performance indicators, resolve any data quality issues, and craft engaging dashboards using Tableau and Power BI. Imagine taking complex data from different sources, distilling it into clear, functional repositories, and delivering insights that spark operational excellence. Your presentations will be crucial as you communicate your findings to stakeholders with varying technical backgrounds. By working closely with strategic partners, you'll not only understand their needs but also propose tailored solutions that drive business value. Our hybrid work environment allows flexibility, ensuring that while you collaborate on-site with your colleagues, you can also maintain a work-life balance. If you're ready to lead in a role where data meets strategy and innovation, we can’t wait to see how you’ll help us elevate our client experience!

Frequently Asked Questions (FAQs) for Sr. Data & Insights Consultant Role at Visa
What are the responsibilities of a Senior Data & Insights Consultant at the company?

The Senior Data & Insights Consultant at our Miami location will take charge of the analytic functions for Go to Market (GTM) business metrics, both periodic and ad hoc. This includes owning executive reporting suites, developing performance dashboards, coordinating with product owners, resolving data inconsistencies, and identifying business opportunities to enhance performance.

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What qualifications are required for the Senior Data & Insights Consultant role?

To thrive as a Senior Data & Insights Consultant with us, you'll need a strong background in data analysis and reporting, familiarity with analytics tools like Tableau and Power BI, and excellent communication skills to present insights to technical and non-technical stakeholders. A degree in a quantitative field and experience in analytics, especially in financial or payment sectors, will be highly beneficial.

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What tools do Senior Data & Insights Consultants use at the company?

As a Senior Data & Insights Consultant, you will primarily utilize Tableau and Power BI for dashboard design, alongside analytical tools suited for Big Data environments. The role also involves using various data processing tools to ensure data accuracy and quality while generating insights that support best-in-class client experiences.

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How does the company define success for the Senior Data & Insights Consultant?

Success for the Senior Data & Insights Consultant at our company is defined through the delivery of timely, accurate analytic reports, the ability to identify and drive operational improvements, and the effectiveness of dashboards that provide clarity to stakeholders. Gathering actionable insights that lead to enhanced business performance is crucial.

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What does the hybrid work model look like for the Senior Data & Insights Consultant?

In the Senior Data & Insights Consultant position at our Miami location, the hybrid work model allows for a flexible schedule. Your in-office presence will be determined by your hiring manager, ensuring you have time for collaborative engagement while also maintaining a balance with remote work to handle individual tasks.

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Common Interview Questions for Sr. Data & Insights Consultant
Can you describe your experience with data dashboards and visualization tools as a Senior Data & Insights Consultant?

In responding to this question, highlight specific experiences with tools like Tableau and Power BI, emphasizing projects where your dashboards led to actionable insights. Discuss how you tailored visualizations for different audiences, ensuring the information was both accessible and impactful.

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How do you handle inconsistencies in data when working on reports?

When answering this question, illustrate your systematic approach to data validation and cleaning. Mention techniques such as cross-referencing with other data sources, collaborating with team members for clarification, and implementing automated checks to minimize future inaccuracies.

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Describe a situation where you identified a business opportunity through data analysis.

Provide a concrete example where your analysis led to a strategic decision or operational improvement. Detail your methodology, the insights derived, and how those insights were communicated to stakeholders to drive action.

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What metrics do you consider most important for assessing GTM business performance?

Discuss key performance indicators you believe are essential, such as conversion rates, customer satisfaction scores, or sales growth metrics. Explain why you prioritize these metrics and how they inform strategic decision-making.

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Can you explain a complex data analysis project you worked on and the tools you used?

In your response, outline the project scope, the analytical tools you employed, and the impact your analysis had on the business. Focus on your thought process, the challenges faced, and any collaborative efforts with team members.

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How do you ensure effective communication with colleagues who have varying degrees of analytical expertise?

Explain your strategies for adapting your communication style, such as using visual aids for complex concepts or breaking down intricate data insights into relatable stories. Stress the importance of ensuring everyone understands the findings and can contribute to discussions.

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How do you prioritize tasks when managing multiple reporting requests?

Discuss how you assess the urgency and impact of each request, using project management tools or methodologies. Mention techniques like prioritization matrices that help balance high-priority tasks with ongoing project responsibilities.

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What is your approach to collaborating with strategic business partners to define their analytics needs?

Highlight your experience in stakeholder engagement, where you ask probing questions to uncover true needs. Discuss your approach to building relationships and how you refine initial requests into actionable data analytics objectives.

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How do you stay updated on new analytics tools and best practices as a Senior Data & Insights Consultant?

Talk about your continuous learning mindset, such as following industry blogs, engaging in webinars, or pursuing relevant certifications. Emphasize the importance of staying current to leverage new technologies and methodologies effectively.

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What challenges have you faced in your journey as a Senior Data & Insights Consultant and how did you overcome them?

Reflect on a specific challenge related to data analysis or stakeholder engagement. Describe the situation, your approach to addressing it, and the positive outcomes that resulted from your actions, demonstrating resilience and problem-solving skills.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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