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Sr. Director, Head of Sales Delivery, NA Visa Direct - job 4 of 12

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Visa Direct is a money movement solution that Visa provides to clients (issuers, acquirers, processors, merchants and service providers) to facilitate domestic and cross-border fund transfers/disbursements using debit card credentials, bank account information or digital wallet addresses around the world. In the U.S., Visa Direct supports pull and push money movements, i.e., Original Credit Transaction (OCT) and consumer and business applications including real-time bank account funding (AFT), person to person (P2P) transfer, person to micro-business transfer (e.g., payments to landscaper), and funds disbursement (e.g., insurance claim disbursements). Currently, the NA push payments market globally is estimated to be a 13T opportunity and there is over 700B in cross border payments originating from North America. Over the past years we have invested in establishing competitive payment rails and superior market readiness, and we are now ready to focus aggressively on cross border growth.

Senior Director Head of Sales Delivery, North America Visa Direct, has ownership and accountability of driving client launches, shortening time to revenue, scaling programs to revenue expectations, and ensuring newly signed clients are supported from contract signing through program scale. This role will manage a team of sales delivery professionals to deliver on aggressive launch and revenue targets across highly visible and challenging client segments. This senior director will report directly into the Head of North America Visa Business Development and be part of building a new ecosystem in the fast-moving world of payments.

This is a cross- functional role so organizational savvy and interpersonal skills are critical, as we interface with specialized product, account executive, client consulting, marketing, corporate communications, legal, and finance teams to coordinate the end goal of achieving aspirational objectives. We are looking for a highly driven, relentless, and client-savvy self starter has a proven track record of success in fast paced environments with demanding timelines who can deliver on our aggressive launch and revenue goals.

Essential Functions

Build and lead the Sales Delivery team to drive Visa Direct launch, implementation, and scale with senior leadership (e.g. CEO, CTO) at newly signed unmanaged clients
Shorten time to revenue by working with clients to create a customized onboarding and go-to-market plans with clear launch timelines and milestones aligned with contract commitments
Drive clients, sellers, account managers and solutioning and implementation teams to identify connection paths to the acquirer/processor and sponsor bank and support technical integrations with Visa Direct
Implement complex and multifaceted pricing constructs with clients and internal operational teams to meet contractual obligations and consult and optimize external client pricing constructs in market
Lead the implementation of client best practices on monetization, digital user experiences and marketing initiatives to support clients to drive end user adoption and market expansion
Drive the development of maintenance of client sales delivery playbook and disseminate learnings to the team and frontline sellers/sales delivery professionals
Optimize existing or create/remove internal processes for tracking onboarding effectiveness to reducing launch timelines to streamline speed to revenue

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$185000 / YEARLY (est.)

min

max

$150000K

$220000K

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What You Should Know About Sr. Director, Head of Sales Delivery, NA Visa Direct, Visa

Are you ready to take on an exciting challenge as the Senior Director, Head of Sales Delivery for Visa Direct in San Francisco? At Visa Direct, we are dedicated to transforming the way money moves across the globe, facilitating seamless transactions for clients ranging from issuers and acquirers to merchants and service providers. As part of this dynamic role, you will spearhead client launches and accelerate revenue growth within the North American market, leveraging our innovative money movement solutions. You'll be at the forefront of driving push and pull money movements, impacting areas like real-time bank funding and person-to-person transfers. With a staggering opportunity to tap into a $13 trillion market and over $700 billion in cross-border payments, your expertise will be paramount in scaling these programs. Leading a talented sales delivery team, you'll develop tailored onboarding plans, optimize pricing structures, and work closely with various departments to meet ambitious deadlines. Your leadership will influence strategic partnerships, ensuring that both new and existing clients receive the exceptional support they deserve. If you're a driven and client-savvy professional with a history of success in fast-paced environments, we want to hear from you! Join us as we build a remarkable ecosystem in the ever-evolving world of payments, collaborating directly with senior leadership to exceed our revenue targets and enhance client experiences.

Frequently Asked Questions (FAQs) for Sr. Director, Head of Sales Delivery, NA Visa Direct Role at Visa

What are the primary responsibilities of the Senior Director, Head of Sales Delivery at Visa Direct?

The Senior Director, Head of Sales Delivery at Visa Direct is responsible for driving client launches and enhancing revenue growth by managing a team dedicated to implementing customized onboarding plans. This role involves collaboration with various internal teams for technical integrations, optimizing pricing constructs, and establishing best practices to promote user adoption.