Sr. Manager - Observability Engineering - job 19 of 20

As the Senior Manager - Observability Engineering at Visa, your primary responsibilities include designing, developing, and implementing observability solutions that are vital to Visa's operational systems. You'll collaborate with multi-functional teams to create best-in-class design artifacts and observability solutions. This role also requires gathering and refining requirements for tracing solutions, developing robust and scalable observability and tracing solutions, and providing domain expertise on user documentation.

For the Senior Manager - Observability Engineering position at Visa, candidates should exhibit a growth mindset and a passion for technology. Key skills include experience in building and deploying scalable web applications, a willingness to learn new technologies like Kubernetes and Docker, and strong collaboration abilities with agile teams. Leadership experience is also crucial, as you will coach and support a team of engineers.

In the Senior Manager - Observability Engineering role at Visa, you'll work with a range of modern technologies including Angular, React, Kubernetes, and Docker. The role also emphasizes the importance of building innovative observability solutions that integrate seamlessly within Visa's tech ecosystem, ensuring high reliability and quality.

Visa is an exciting place for a Senior Manager - Observability Engineering because it operates at the forefront of technology in finance and commerce. With the opportunity to solve complex global challenges and influence the future of digital transactions, you'll work alongside talented professionals in a culture that encourages innovation, knowledge sharing, and continuous growth.

Yes, the Senior Manager - Observability Engineering position at Visa is a hybrid role. The specific expectations for in-office days will be clarified by your hiring manager, allowing for flexibility while ensuring collaboration and teamwork.

When answering this question, highlight specific projects where you designed or implemented observability solutions. Discuss the technologies you used, the challenges you encountered, and how you measured success to illustrate your expertise in this area.

Use this opportunity to demonstrate your interpersonal skills and team-oriented mindset. Share examples of collaborative frameworks or methodologies like Agile that you've employed to foster communication and mutual support within teams, specifically when working on complex projects.

Utilize a specific example where you challenged the status quo in a project. Explain the traditional methods that were in place and how your innovative approach led to improved outcomes or efficiencies, focusing on tangible results.

Be sure to list the tools and frameworks you've applied in your previous roles for cloud observability, such as Prometheus, Grafana, or Datadog. Explain how you utilized these tools to enhance monitoring and troubleshooting, providing specific instances where they improved system reliability.

Discuss the practices you implement to secure observability solutions, such as data encryption, access controls, and compliance with industry standards. Use examples where applicable to illustrate your detailed understanding of security protocols in observability.

This is a great chance to share your mentoring philosophy and specific strategies, such as setting clear performance goals, providing constructive feedback, and offering learning opportunities through workshops or training sessions. Highlight the importance of nurturing talent for fostering a positive team environment.

Your answer should reflect your passion for the role and the company. Discuss your admiration for Visa’s impact on global commerce, your alignment with the company culture, and how your values and goals resonate with Visa's mission and vision.

Pick a project that had significant challenges, and explain how you navigated through them using your project management skills. Highlight your planning, execution, and leadership during the process, detailing how you achieved the desired results.

In your response, provide an overview of the cloud platforms you've worked with, such as AWS or Azure. Discuss how you've applied these technologies in practical scenarios, particularly in developing scalable applications or solutions.

Mention specific resources such as online courses, webinars, or tech conferences that you attend to stay informed. Talk about how you apply your ongoing learning to enhance your work and drive innovation in your projects.