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Staff DevOps Engineer - job 13 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa as a Staff DevOps Engineer, where you’ll be a pivotal part of the Technology Organization, a vibrant community that is reshaping the future of commerce. Based in Austin, this role is for those who excel in solving complex challenges and thrive in a dynamic environment. Here at Visa, we handle over 65,000 secure transactions per second, and you will work on complex distributed systems focused on everything from new payment flows to cybersecurity solutions. Your mission? To streamline software development and deployment processes while ensuring the stability of critical applications. You’ll collaborate closely with our development and operations teams, leveraging your expertise in Jenkins, Docker, Kubernetes, and Ansible. Your responsibilities include writing scripts for monitoring system activities, troubleshooting production issues, and developing automation tools that enhance our engineering capabilities. If you have a growth mindset, enjoy pushing the boundaries of technology, and are passionate about building scalable services, we want to hear from you! This position is hybrid, allowing you to balance remote work with office collaboration 2-3 days per week, ensuring you stay connected with your team while enjoying the flexibility you need.

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the key responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you'll support critical applications by performing proactive maintenance, automation activities, and system monitoring. You'll engage in troubleshooting production issues, develop automation tools, and coordinate application deployments, ensuring seamless integration and stability across our robust processing networks.

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What qualifications are required for the Staff DevOps Engineer position at Visa?

Candidates for the Staff DevOps Engineer role at Visa should possess extensive experience with Jenkins, Docker, Kubernetes, and Ansible, along with scripting languages. A strong background in working within Agile/Scrum environments and collaborating with cross-functional teams is essential to succeed in this role.

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How does the hybrid work model operate for the Staff DevOps Engineer role at Visa?

The hybrid work model for the Staff DevOps Engineer position at Visa allows employees to work remotely while also collaborating in the office 2-3 days a week. This model fosters teamwork and innovation while providing the flexibility needed to balance personal and professional responsibilities.

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What technologies should a Staff DevOps Engineer at Visa be familiar with?

A Staff DevOps Engineer at Visa should be well-versed in containers and orchestration technologies, particularly Docker and Kubernetes. Additionally, familiarity with configuration management tools like Ansible and general programming languages such as Java, C#, or C++ is crucial for adapting to our fast-paced environment.

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What personal qualities are important for a Staff DevOps Engineer at Visa?

Visa seeks a Staff DevOps Engineer who exhibits a growth mindset, curiosity for learning new technologies, and a passion for tackling complex challenges. Being able to push the boundaries of traditional solutions and effectively collaborate with various teams will be essential for success in this role.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with automation tools as a Staff DevOps Engineer?

In your response, highlight specific automation tools you've used, such as Jenkins or Ansible. Describe how you automated processes that improved efficiency or increased system stability, showcasing your problem-solving skills and technical expertise.

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What strategies do you use to troubleshoot production issues?

Discuss your systematic approach to identifying and resolving production issues, including your use of debugging tools and methods for root cause analysis. Emphasize any experience you've had working under pressure and ensuring prompt service restoration.

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How do you stay current with emerging technologies in DevOps?

Share your commitment to continuous learning, such as attending workshops, taking online courses, or collaborating with peers. Mention specific technologies you're excited about and your motivation for integrating them into your work as a Staff DevOps Engineer.

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Describe your experience working with containers and orchestration tools.

Provide examples of projects where you successfully implemented Docker and Kubernetes solutions. Discuss the impact of containerization on deployment strategies and the benefits it brought to your team's workflows.

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How do you ensure seamless collaboration between development and operations teams?

Discuss tactics you employ to foster collaboration, such as regular check-ins, joint planning sessions, and utilizing collaboration tools. Highlight your experience in Agile/Scrum environments and how it has facilitated successful project outcomes.

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What are your key contributions to improving system stability?

Explain specific measures you implemented, such as proactive monitoring, regular updates, and automated scripts. Use metrics or examples to demonstrate how your contributions positively affected system performance and reliability.

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How do you prioritize tasks when faced with multiple production issues?

Detail your method for assessing the impact and urgency of production issues. Discuss how you communicate with stakeholders and allocate resources to address the most critical challenges first.

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Can you discuss a challenging project you worked on as a Staff DevOps Engineer?

Narrate a specific instance that showcases your problem-solving abilities, perhaps focusing on a project that required innovative solutions or collaboration with various teams. Highlight outcomes and what you learned from the experience.

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What programming languages do you feel most comfortable using, and why?

Identify the programming languages you're proficient in, explaining your reasoning for favoring them based on your experiences. Showcase how you've applied these languages in previous roles to achieve project goals.

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What is your experience with Agile/Scrum methodologies in DevOps?

Describe your familiarity with Agile principles and how you have participated in Scrum ceremonies, sprint planning, and retrospectives. Emphasize the importance of iterative development and how it enhances collaboration between teams.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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