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Staff DevOps Engineer - job 4 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Are you ready to take your career to the next level with Visa as a Staff DevOps Engineer in Austin? At Visa’s Technology Organization, we pride ourselves on being a community of innovators and problem solvers who are reshaping the future of commerce. You'll have the chance to work on complex distributed systems, tackling massive scale challenges that affect millions of people worldwide. As our next Staff DevOps Engineer, you'll be part of a vibrant team that embraces curiosity and versatility. Your extensive experience with tools like Jenkins, Docker, Kubernetes, and Ansible will shine as you streamline our software development and deployment processes. Imagine monitoring critical applications, developing automation tools, and solving production issues—all while collaborating with passionate teammates. You’ll coordinate application releases, manage containerization solutions, and automate configuration management processes, ensuring our systems remain stable and efficient. This hybrid position allows for flexibility; you’ll spend 2-3 days in the office and the remainder of your time working remotely. If you’re eager to learn, challenge the status quo, and drive improvements on a global scale, we can’t wait to see what you bring to our team. Join us at Visa and be a pivotal part of transforming payment solutions across the globe!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the main responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, your key responsibilities include supporting critical applications, ensuring their stability through proactive maintenance, and developing automation tools for engineering and application support tasks. You'll also be coordinating production deployments, managing containerization solutions with Docker and Kubernetes, and troubleshooting production issues, making sure to implement permanent fixes to enhance system integrity.

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What skills are essential for the Staff DevOps Engineer position at Visa?

To excel as a Staff DevOps Engineer at Visa, you'll need a robust understanding of Jenkins, Docker, Kubernetes, Ansible, and scripting languages. Additionally, familiarity with programming languages such as Java, C#, and C++ is crucial. A growth mindset, a passion for new technologies, and strong collaboration skills with development and operations teams are also important for success in this role.

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What kind of team culture can a Staff DevOps Engineer expect at Visa?

At Visa, the team culture is dynamic and supportive. Staff DevOps Engineers are encouraged to work collaboratively across different teams, including Product, Test, and Agile/Scrum. You’ll find an environment that values curiosity, innovation, and challenging traditional solutions, making it an exciting place to grow professionally while working on transformative projects in the tech space.

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How does Visa support the growth and learning of a Staff DevOps Engineer?

Visa is committed to continuous learning and growth for its Staff DevOps Engineers. The organization encourages exploring new technologies and innovative practices. You’ll have access to opportunities for professional development, including workshops and training sessions focusing on modern technologies like Angular, React, and advanced DevOps practices, ensuring that you stay at the forefront of the industry.

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In what ways does Visa ensure work-life balance for its Staff DevOps Engineers?

Visa promotes a healthy work-life balance by offering a hybrid work model for Staff DevOps Engineers. This allows you to seamlessly alternate between in-office work and remote flexibility. The company encourages maintaining a balance that suits both personal and professional needs while ensuring team collaboration and productivity.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with configuration management tools like Ansible?

When answering this question, it’s beneficial to highlight specific projects where you utilized Ansible to automate deployment and configuration processes. Discuss the challenges faced and how your contributions improved efficiency and reliability in the deployment pipeline.

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How do you handle production issues and ensure service restoration?

Discuss your approach to troubleshooting production issues, emphasizing the importance of communication and swift action. Provide examples of past experiences where you successfully restored services and followed up with root cause analysis to prevent future incidents.

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What is your approach to monitoring system activity?

Share your strategies for monitoring system activity, such as using scripts for smoke testing during production implementations. Mention specific tools or technologies you've employed to gain visibility into application performance and how this data influences operational decisions.

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What programming languages are you proficient in and how have you applied them in your work?

Highlight the programming languages you're skilled in, such as Java, C++, or others. Provide examples of how you've used these languages in building and deploying applications, focusing on projects that required strong development skills to enhance application features and performance.

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How do you foster collaboration between development and operations teams?

Emphasize the importance of effective communication and collaboration. Mention specific instances where you facilitated discussions between development and operations to ensure a seamless deployment process. Discuss any tools or practices you’ve used to maintain alignment across teams.

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Can you explain a complex technical problem you've solved in the past?

When answering this question, describe the challenge clearly and outline steps taken to resolve it. Be specific about the technology stack involved, the impact of the problem, and the methodologies used to achieve a solution, showcasing your critical thinking and problem-solving skills.

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How do you stay updated with the latest DevOps trends and technologies?

Talk about your approach to continuous learning, such as attending industry conferences, participating in webinars, or following online resources and communities. Sharing your passion for learning and adapting to new technologies demonstrates your commitment to excellence in the field.

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Describe your experience with containerization solutions.

Discuss your knowledge of Docker and Kubernetes, providing examples of how you've used these tools to manage and deploy applications. Highlight specific projects where containerization enhanced scalability and efficiency in application management.

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What strategies do you use to ensure application releases go smoothly?

Detail your pre-release strategies, such as extensive testing and collaboration with QA teams. Discuss the importance of continuous feedback and monitoring post-release to quickly address any unforeseen issues and ensure smooth integration into existing systems.

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What does a successful DevOps team look like to you?

Articulate your vision of a successful DevOps team which includes open communication, shared responsibility, and a culture of continuous improvement. Describe the balance between development agility and operational stability that is necessary for achieving high-quality outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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