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Staff DevOps Engineer - job 1 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Join Visa's Technology Organization as a Staff DevOps Engineer in Austin, where you'll become part of a dynamic team revolutionizing the future of commerce. With our state-of-the-art processing networks handling over 65,000 secure transactions per second, you'll be tackling some of the most exciting and complex challenges in the industry. We are seeking curious and energetic individuals who love to solve problems at a massive scale. Your role will allow you to dive into areas like cybersecurity, distributed systems, and B2C platforms. As a Staff DevOps Engineer, you'll work hand-in-hand with our development and operations teams, utilizing your expertise in Jenkins, Docker, Kubernetes, and Ansible to streamline our deployment processes. You’ll be tasked with ensuring the stability of critical applications through proactive maintenance and automation activities. This involves writing and maintaining scripts to monitor system activity, facilitating application releases, and troubleshooting production issues. Your contributions will directly impact the efficiency and success of our software solutions. At Visa, we value energy and innovation, and we hope to find someone who thrives on tackling new challenges and building scalable services. This hybrid position offers a great balance of remote work and office collaboration, allowing you to engage with your team effectively. We can’t wait for you to join us and make an impact on the world of commerce!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the key responsibilities of a Staff DevOps Engineer at Visa?

The Staff DevOps Engineer at Visa is responsible for ensuring the stability of critical applications through proactive maintenance, automation activities, and root cause analysis. This includes writing scripts to monitor system activity, coordinating application releases, and troubleshooting production issues to ensure seamless operation and deployment of applications.

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What skills are necessary for a Staff DevOps Engineer position at Visa?

To be successful as a Staff DevOps Engineer at Visa, candidates should possess extensive experience with tools like Jenkins, Docker, Kubernetes, and Ansible. A strong foundation in programming languages such as Java, C#, or C++ is also crucial, along with a mindset geared towards problem-solving and innovation.

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What is the work environment like for a Staff DevOps Engineer at Visa?

The work environment for a Staff DevOps Engineer at Visa is hybrid, allowing employees to alternate between remote and in-office work. The general expectation is to work from the office 2-3 days a week, enabling collaboration with team members while accommodating flexibility in work location.

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What types of projects will a Staff DevOps Engineer at Visa be involved in?

As a Staff DevOps Engineer at Visa, you will be involved in projects that tackle complex distributed systems and enhance payment flows, business solutions, and cybersecurity measures. Your contributions will help shape the technology used in processing millions of transactions globally.

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Does Visa offer relocation assistance for the Staff DevOps Engineer role?

Unfortunately, Visa does not offer relocation assistance for the Staff DevOps Engineer position. Candidates must already be located in or willing to commute to the Austin, TX or Mentor, OH area for this hybrid role.

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Common Interview Questions for Staff DevOps Engineer
Can you describe your experience with CI/CD pipelines in a DevOps role?

When asked about CI/CD pipelines, describe your hands-on experience with continuous integration and delivery frameworks. Emphasize specific tools you’ve used, such as Jenkins or GitLab CI, and mention how you've streamlined development processes to enhance efficiency.

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How do you ensure the stability and performance of applications you manage?

Discuss your approach to proactive maintenance, including monitoring system performance metrics and conducting regular audits. Highlight your experience with automation tools and scripts that help maintain application uptime and reliability.

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What experience do you have with containerization and orchestration tools?

Share your expertise with Docker and Kubernetes, detailing your past projects where you've implemented containerization solutions. Describe how you've created robust deployment strategies and managed containers in production environments.

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How do you handle production issues when they arise?

Explain your strategy for troubleshooting production issues, including your method for conducting incident response. Mention your certification in root cause analysis and your commitment to ensuring that fixes are implemented to prevent recurring issues.

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Can you give an example of a challenging project you worked on as a DevOps Engineer?

Provide a specific example of a challenging project, explaining the technical difficulties, your problem-solving approach, and the impact your contributions had on the project's success. This illustrates your experience and analytical skills.

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What programming languages are you proficient in for automation scripting?

List the scripting and programming languages you are familiar with, such as Python, Bash, or Ruby. Offer examples of how you've used these languages to create automation scripts that improved efficiencies in your DevOps processes.

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How do you stay current with emerging technologies and industry trends in DevOps?

Discuss your passion for continuous learning, whether through online courses, attending conferences, or engaging with community forums. Mention any specific technologies you are currently excited about or planning to explore further.

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How do you prioritize tasks in a DevOps environment?

Explain your prioritization process when managing multiple tasks, emphasizing the importance of both project deadlines and operational stability. Discuss how you align your priorities with team objectives and business needs.

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What role does collaboration play in your work as a DevOps Engineer?

Highlight the collaborative nature of DevOps and your commitment to working with development, product, and operations teams. Describe how effective communication and teamwork help to streamline processes and resolve issues efficiently.

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Why do you want to work for Visa as a Staff DevOps Engineer?

Articulate your enthusiasm for working at Visa, focusing on the innovative projects and global impact of their technology solutions. Share how the company's values align with your professional goals and why you find the work environment appealing.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 24, 2025

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