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Staff DevOps Engineer - job 15 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

At Visa, we're shaping the future of commerce with cutting-edge technology, and we are on the lookout for a talented Staff DevOps Engineer to join our vibrant Austin team. As part of our Technology Organization, you’ll be part of a community that thrives on innovation and problem-solving. In this role, you’ll get to wrestle with complex distributed systems while tackling real-world challenges related to payment solutions and cybersecurity. If you have a passion for automation and a strong background in tools like Jenkins, Docker, and Kubernetes, you might be just the person we need! Your day-to-day will involve working alongside dedicated development and operations teams to refine our software processes. You’ll support the stability and performance of critical applications, execute production deployments, and troubleshoot issues quickly and efficiently. Automation is key, so expect to write scripts and develop tools to not only streamline your work but also enhance user experience across our platforms. If you're excited about engaging in innovative projects on a global scale while harnessing your expertise in Ansible and scripting languages, your journey at Visa could be incredibly rewarding. Join us and bring your growth mindset, collaborative skills, and thirst for knowledge to a role where you’ll make a lasting impact. Note: This is a hybrid position, allowing you the flexibility to work both remotely and in the office in Austin, TX. Let's redefine commerce together!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will be responsible for supporting critical applications, performing proactive maintenance, and ensuring overall stability. This involves automating tasks, troubleshooting production issues, coordinating application releases, and developing containerization solutions with Docker and Kubernetes. Your role will also include collaborating closely with development and operations teams to enhance software deployment processes.

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What skills are essential for a Staff DevOps Engineer at Visa?

The ideal Staff DevOps Engineer at Visa should possess extensive experience with automation tools like Jenkins, Docker, Kubernetes, and Ansible, along with strong scripting skills. Additionally, knowledge of programming languages such as Java, C#, or C++ is essential. A growth mindset, energy for learning new technologies, and a collaborative spirit will help you excel in this role.

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Is the Staff DevOps Engineer position at Visa remote-friendly?

Yes, the Staff DevOps Engineer position at Visa is hybrid, with employees expected to work from the office in Austin, TX, 2-3 set days a week. This allows for a blend of remote work and in-person collaboration based on business needs.

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What kind of projects can a Staff DevOps Engineer expect to work on at Visa?

In the Staff DevOps Engineer role at Visa, you will engage in projects that revolve around complex distributed systems, payment flows, and cybersecurity challenges. You'll have the opportunity to work on enhancing B2C platforms while playing a crucial role in improving software deployment and automation processes.

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What growth opportunities are available for a Staff DevOps Engineer at Visa?

Visa encourages a culture of learning and development for its Staff DevOps Engineers. You will have the opportunity to expand your skill set through exposure to new technologies, collaboration with other teams, and involvement in innovative solutions that drive Visa's technology presence forward.

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Common Interview Questions for Staff DevOps Engineer
Can you explain your experience with automation tools like Jenkins and Ansible?

When responding to this question, focus on specific projects where you've successfully implemented Jenkins for continuous integration or Ansible for configuration management. Highlight any challenges you've faced and how you overcame them, demonstrating your problem-solving skills and technical expertise.

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How do you handle production troubleshooting and issue resolution?

Share a specific example of a production issue you faced, describe your troubleshooting process, and the steps you took to restore service. Emphasize your ability to conduct root cause analysis and implement preventive measures to avoid similar problems in the future.

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What is your experience with containerization and orchestration tools?

Discuss your hands-on experience with Docker and Kubernetes, explaining how you've used them to develop, deploy, and manage applications. Mention any specific projects where these tools enabled you to enhance application scalability and performance.

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Describe a challenging project you've worked on involving distributed systems.

Identify a complex project that required collaboration across teams and technologies. Specify your role, the challenges you faced, and how you contributed to overcoming these hurdles while achieving project goals.

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How do you stay updated with the latest technology trends relevant to DevOps?

Explain your methods for continuous learning, which could include attending webinars, following tech blogs, contributing to open-source projects, or participating in industry conferences to ensure your skills remain sharp and relevant.

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What scripting languages are you comfortable with, and how have you used them in your work?

Mention specific scripting languages you are proficient in, providing examples of scripts you’ve written to automate processes, monitor systems, or enhance application performance. Highlight the impact of your work on efficiency and productivity.

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Can you discuss a time when you had to collaborate with development and operations teams?

Provide an example that illustrates your collaboration skills, explaining the project context, your role in facilitating communication between teams, and the resulting improvements in deployment or operational efficiency.

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What processes do you follow for deploying applications in a production environment?

Outline your deployment process, covering aspects like testing, rollback procedures, and monitoring post-deployment. Emphasize your commitment to following best practices to ensure stability and reliability.

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How have you contributed to improving software development processes in previous roles?

Detail specific initiatives you've led or contributed to that aimed at streamlining development and deployment processes. Mention any measurable results that showcase your contributions, such as reduced deployment times or increased system uptime.

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What would you consider the most critical aspects of a DevOps culture?

Share your thoughts on collaboration, continuous improvement, automation, and the importance of having a growth mindset within a DevOps culture. Relate your perspective back to how you envision contributing to such a culture at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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