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Staff DevOps Engineer - job 10 of 25

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Staff Software Engineers who embrace solving complex challenges on a global scale.  We are seeking a skilled DevOps Software Engineer to join our dynamic team. The ideal candidate will have extensive experience with Jenkins, Docker, Kubernetes, Ansible, and scripting languages. This role involves working closely with our development and operations teams to streamline our software development and deployment processes.

The Work itself: 

  • Support critical applications and ensure their stability by performing proactive maintenance activities, engaging in automation activities, and conducting root cause analysis and remediation.
  • Write and maintain scripts to monitor system activity, including application smoke test activities during production implementations.
  • Develop and maintain automation tools to handle all engineering and application support tasks.
  • Engage in production issue troubleshooting bridge calls, provide immediate service restoration, follow up on root cause analysis, and ensure the permanent fix is implemented to avoid similar problems in the future.
  • Coordinate and execute application releases and production deployments
  • Develop and manage containerization solutions using Docker and Kubernetes.
  • Automate configuration management and deployment processes with Ansible.
  • Collaborate with development and operations teams to ensure seamless integration and deployment of applications.

Essential Functions:

  • Demonstrates relevant technical working knowledge to understand requirements.
  • Identifies and contributes to the development and solution strategies for team members to improve the design and functionality of interface features across one or more project features under minimal guidance.
  • Applies standard processes using programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Note: Please be advised that Visa is not offering relocation assistance for this position. Candidates must be located in or willing to commute to the Mentor, OH or Austin, TX area for this hybrid role.

Average salary estimate

$112500 / YEARLY (est.)
min
max
$95000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff DevOps Engineer , Visa

Are you ready to take on a pivotal role as a Staff DevOps Engineer at Visa in Austin? If you’re someone who thrives on tackling complex problems while working with innovative technology, then we want you on our team! At Visa, our Technology Organization is at the forefront of reshaping the future of commerce. Imagine working on sophisticated processing networks that handle over 65,000 secure transactions per second! As a Staff DevOps Engineer, you'll be engaging in the dynamic landscape of software development and deployment. You'll collaborate closely with both development and operations teams to enhance efficiency and stability across our critical applications. Your expertise in Jenkins, Docker, Kubernetes, Ansible, and scripting languages will be invaluable as you automate processes and troubleshoot production issues. We’re looking for someone who not only enjoys solving massive scale problems but also values continuous learning. You’ll be scripting to monitor system activities, developing automation tools, and ensuring seamless integration of applications. This hybrid position offers a great balance of remote and in-office work, making it a perfect fit for tech enthusiasts in the Austin area. If you’re excited about taking on challenges that make a real impact, join Visa, where your contributions will help innovate the future of payments!

Frequently Asked Questions (FAQs) for Staff DevOps Engineer Role at Visa
What are the primary responsibilities of a Staff DevOps Engineer at Visa?

As a Staff DevOps Engineer at Visa, you will be responsible for supporting critical applications, performing proactive maintenance, automating processes, and collaborating with development and operations teams to enhance stability and efficiency. You'll also develop and maintain automation tools, coordinate application releases, and troubleshoot production issues to ensure seamless operations.

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What qualifications are required for the Staff DevOps Engineer position at Visa?

Candidates seeking the Staff DevOps Engineer position at Visa should have extensive experience with tools like Jenkins, Docker, Kubernetes, Ansible, and various scripting languages. Strong problem-solving skills and a growth mindset are essential, along with experience in software development and web applications. Familiarity with Agile methodologies is also beneficial.

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How does the hybrid work model work for the Staff DevOps Engineer role at Visa?

In the Staff DevOps Engineer role at Visa, you'll enjoy a hybrid work model where you alternate between remote work and the office. Employees are expected to be in the office 2-3 days a week, depending on business needs and leadership guidance, offering flexibility while ensuring effective collaboration with your team.

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What technologies should a Staff DevOps Engineer at Visa be familiar with?

A Staff DevOps Engineer at Visa should be well-versed in automation and orchestration tools, particularly Docker and Kubernetes, as well as CI/CD tools like Jenkins. Proficiency in scripting languages is critical for monitoring applications and automating tasks, alongside experience in development languages such as Java, C#, or C++. Continuous learning is encouraged to keep up with evolving technologies.

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Can you describe the team culture for the Staff DevOps Engineer position at Visa?

At Visa, the team culture for the Staff DevOps Engineer role emphasizes collaboration, innovation, and a growth mindset. You will be part of a diverse team that challenges the status quo and pursues learning and development. Your contributions will be valued as you work together to enhance the user experience and embrace exciting technology initiatives.

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Common Interview Questions for Staff DevOps Engineer
What experience do you have with automation tools as a Staff DevOps Engineer?

When answering this question, provide specific examples of automation tools you've used, such as Jenkins or Ansible. Explain how you implemented these tools to streamline processes and improve stability in previous projects.

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How do you handle production issues and ensure service restoration?

Discuss your troubleshooting process, emphasizing how you analyze issues during bridge calls. Highlight your systematic approach to root cause analysis and your strategies for implementing permanent fixes to prevent similar issues in the future.

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Can you describe your experience with containerization technologies?

Detail your experience working with Docker and Kubernetes, highlighting any specific projects where you implemented containerization solutions. Explain how this experience has improved application deployment and scalability.

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What role does collaboration play in your work as a Staff DevOps Engineer?

Illustrate the importance of teamwork by discussing your collaborative efforts with development and operations teams. Provide examples of how this collaboration led to successful project outcomes and innovation.

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How do you stay current with industry trends and technologies?

Share your strategies for continuous learning, such as online courses, attending conferences, or participating in tech forums. Emphasize your passion for learning new technologies related to DevOps and software development.

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What scripting languages are you most proficient in?

Mention the specific scripting languages you have used, such as Python or Bash. Discuss projects where you utilized these languages for automation or system monitoring, highlighting your aptitude for writing efficient scripts.

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How do you prioritize tasks when working on multiple projects?

Describe your task prioritization strategies, such as assessing project impact and urgency. Provide examples of how you effectively managed your workload in past roles to ensure timely delivery without compromising quality.

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What challenges have you faced in DevOps and how did you overcome them?

Share a relevant challenge you've encountered in a DevOps context. Explain the steps you took to address the issue, what you learned from it, and how it improved your future work.

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How do you approach system debugging and problem-solving?

Discuss your systematic approach to debugging. Provide a specific example of a challenging bug you resolved, outlining the tools and methods you used to diagnose and fix the issue.

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Why do you want to work as a Staff DevOps Engineer at Visa?

Express your enthusiasm for joining Visa, highlighting aspects of the company’s mission, culture, and technological innovations that resonate with you. Align your career goals with the opportunities available in this role to make a compelling case.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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