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Staff Site Reliability Engineer - IT Disaster Recovery (ITDR) - job 20 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

We are currently seeking a Staff Site Reliability Engineer within the IT Disaster Recovery organization. The Staff Site Reliability Engineer will work to advance the development and execution of the Disaster Recovery Program within VISA. In this position the Staff Site Reliability Engineer will be expected to establish new standards for the design and technical implementation of disaster recovery capabilities for applications and infrastructure across core Visa platforms. The Staff Site Reliability Engineer will play a lead role on the VISA’s Disaster Recovery (DR) team and will work with systems and business teams to identify risks in the environment to create viable recovery solutions and mitigation plans.

The Work itself:

  • Collaborate with all Business and Technology units within VISA to identify critical, time-sensitive functions. Define associated recovery time objectives (RTOs) and recovery point objectives (RPOs).
  • Develop and implement a best-practices Disaster Recovery (DR) program to safeguard VISA’s information assets. Ensure appropriate information security measures and disaster recovery processes are in place.
  • Regularly validate and maintain the disaster recovery plan and program through rigorous testing, plan updates, and maintenance.
  • Lead annual DR testing activities to ensure VISA's readiness to maintain or restore systems online during a DR event.
  • Apply knowledge of network configurations, VPNs, firewalls, and other network components to investigate and provide guidance on potential network issues.
  • Utilize cloud-hosted services expertise in the implementation and management of disaster recovery processes.
  • Employ knowledge of storage devices and systems to define protective measures for data, including backups, replication, and encryption.
  • Utilize knowledge of databases like MySQL, Oracle, PostgreSQL, or MongoDB to provide expertise on data backup, restoration, replication, and database failover procedures.
  • Effectively collaborate with middleware teams, utilizing platforms such as Java Web Services, Apache Kafka/Tomcat, Hazelcast to integrate diverse and complex systems.
  • Develop and maintain necessary documentation, including impact analysis, risk assessment, and DR/resiliency standards for service architecture and technology domain patterns.
  • Lead governance, documentation, and coordination with various technology teams and stakeholders in executing Visa’s Offline Backup & Recovery program.

The Skills You Bring:

  • Lead Courageously: Act like an owner, Challenge the status quo.
  • Collaborate as OneVisa: Encourage constructive debate.
  • Execute with Excellence: Decide quickly and move fast, Learn from mistakes.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

 

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Site Reliability Engineer - IT Disaster Recovery (ITDR), Visa

At Visa, we're looking for a Staff Site Reliability Engineer - IT Disaster Recovery (ITDR) to join our dynamic team in Ashburn. You'll be stepping into a role where you'll not only help shape the future of commerce but also ensure that our disaster recovery processes are second to none. As a member of Visa's IT Disaster Recovery organization, your main mission will be to establish and advance innovative standards for disaster recovery capabilities across our robust platforms. This role is all about collaboration, where you'll work closely with various business and technology units to identify critical functions and set appropriate recovery time objectives (RTOs) and recovery point objectives (RPOs) for our operations. You’ll develop and implement a best-practices Disaster Recovery (DR) program designed to protect Visa’s valuable information assets. One of the exciting aspects of this position is leading annual DR testing, ensuring we're always prepared for various scenarios while honing your skills in complex systems involving networking, cloud services, and data databases. Your expertise in technologies such as VPNs, firewalls, and cloud-based solutions will be crucial as you guide our teams through potential network challenges and safeguard our data integrity. If you thrive in a collaborative environment that encourages innovation and proactive problem-solving, this hybrid position could be the perfect fit for you. Join us in creating resilient systems while safeguarding millions of transactions daily!

Frequently Asked Questions (FAQs) for Staff Site Reliability Engineer - IT Disaster Recovery (ITDR) Role at Visa
What are the main responsibilities of the Staff Site Reliability Engineer - IT Disaster Recovery at Visa?

The Staff Site Reliability Engineer - IT Disaster Recovery at Visa is responsible for developing and executing the Disaster Recovery Program. This includes collaborating with various business and technology units to set recovery time objectives (RTOs) and recovery point objectives (RPOs), as well as implementing best practices in disaster recovery. You'll also lead annual testing activities, work with networking technologies, and ensure effective documentation and governance related to recovery processes.

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What skills and qualifications are required for the Staff Site Reliability Engineer - IT Disaster Recovery position at Visa?

To succeed as a Staff Site Reliability Engineer - IT Disaster Recovery at Visa, you should possess strong skills in disaster recovery program development, cloud management, and database technologies like MySQL and Oracle. Experience in network configurations and facilitating effective collaboration among various stakeholders is crucial. Leadership abilities and a proactive mindset are also key requirements for fostering a sustainable recovery environment.

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How does Visa’s hybrid work model impact the Staff Site Reliability Engineer - IT Disaster Recovery role?

In the hybrid role of Staff Site Reliability Engineer - IT Disaster Recovery at Visa, employees are expected to work from the office 2-3 set days a week, ensuring a blend of collaborative in-person teamwork and focused remote work. This model allows for flexibility while maintaining necessary face-to-face interactions and fostering strong team dynamics.

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What type of technologies will the Staff Site Reliability Engineer - IT Disaster Recovery work with at Visa?

As a Staff Site Reliability Engineer - IT Disaster Recovery at Visa, you will engage with a wide array of technologies, including cloud-hosted services, VPN infrastructures, firewalls, and databases such as PostgreSQL and MongoDB. Additionally, your role will involve working with middleware platforms like Java Web Services and Apache Kafka, enabling comprehensive recovery solutions.

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What is the collaborative environment like for the Staff Site Reliability Engineer - IT Disaster Recovery role at Visa?

The collaborative environment for the Staff Site Reliability Engineer - IT Disaster Recovery at Visa is vibrant and supportive. You'll be encouraged to foster constructive debates and innovative solutions among various business and technology teams, enabling you to effectively address challenges and drive the disaster recovery program forward.

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Common Interview Questions for Staff Site Reliability Engineer - IT Disaster Recovery (ITDR)
Can you describe your experience with disaster recovery planning and implementation?

When answering this question, highlight specific projects where you implemented disaster recovery plans. Discuss any frameworks or methodologies you've followed and the outcomes of those efforts to showcase your contribution.

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How do you determine Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs)?

In your response, explain the process of analyzing business needs and critical functions to set realistic RPOs and RTOs. Provide examples of how you've collaborated with stakeholders to make these determinations.

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What steps do you take to test disaster recovery plans?

Describe your approach to testing disaster recovery plans, including how you coordinate with teams, the types of tests you conduct, and the lessons learned from such exercises. This highlights your commitment to continual improvement.

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How do you stay updated on the latest trends in disaster recovery and IT security?

Mention any relevant certifications, courses, and resources you utilize to keep your knowledge current. Discuss your passion for continuous learning in the evolving field of disaster recovery.

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Share an experience where you identified a significant risk within a disaster recovery strategy.

Use this opportunity to relay a specific incident where your analytical skills helped pinpoint a vulnerability. Explain how you addressed this issue and the preventive measures implemented afterwards to illustrate your proactive approach.

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What tools or technologies do you prefer for disaster recovery management?

Discuss the tools you have used, why they are effective, and the advantages they provided during past recovery efforts. Mention familiarity with any specific technologies relevant to Visa's infrastructure.

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How do you prioritize tasks during a disaster recovery event?

Share your methodology for assessing the situation and making critical decisions under pressure. Emphasize your analytical skills and ability to work collaboratively in finding solutions.

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Can you explain your experience with cloud-based disaster recovery solutions?

Detail any cloud-based disaster recovery solutions you've implemented. Be specific about the services and platforms used, and the value they added in terms of scalability and efficiency.

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Describe your experience collaborating with cross-functional teams.

Focus on specific instances where your collaborative efforts led to successful outcomes in disaster recovery planning and execution. Highlight communication strategies that enhanced teamwork.

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What should be included in documentation for disaster recovery protocols?

Outline essential elements such as impact analyses, risk assessments, and continuity plans while citing your experience in maintaining accurate and thorough documentation. This reflects attention to detail and the importance of governance.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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