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Staff Software Engineer- DevOps and Machine Learning - job 15 of 21

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

  • Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
  • Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
  • Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
  • Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
  • Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
  • Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

  • Identifies and contributes to the development and solution strategies to team members that improve the design and functionality of interface features across one or more project features, under minimal guidance.
  • Applies standard processes on the use of programming languages (e.g. HTML, C++, Java) to write code that fulfills website modification requests and technical requirements. 
  • Collaborates with others to support the piloting of new technology capabilities and features that enhance the user website experience across e-commerce products.
  • Analyzes bugs for simple issues and applies debugging tools to verify assumptions.
  • Establish comprehensive monitoring systems for AI models, including performance degradation, data drift, and bias detection.
  • Establish a robust model lifecycle management framework, including version control, retraining schedules, and model retirement strategies.
  • Develop and implement automated workflows to streamline routine AI operations tasks, such as data pre-processing, model training, and performance evaluation.
  • Provide hands-on support and guidance to developers during the AI/ML model integration and deployment process on their workstations or CICD pipelines.
  • Architect, maintain, and streamline Continuous Delivery solutions for end-to-end CI/CD pipeline setup of one-click build deployments.
  • Automate testing and deploying releases to multiple environments.
  • Ensure continuous availability of applications, related integrations, and various tools supporting SCM & Release Management in all pre-production environments.
  • Maintain source control branches and perform integrations with merge conflicts.
  • Create Gen AI solutions to maintain documentation of the build/release process.
  • Investigate tools and processes to improve the reliability, stability, and efficiency of our services.
  • Lead the development and implementation of dashboard solutions/metrics for the group.
  • Conduct RRR (Release Readiness Review) and look for automation opportunities in the checklist.
  • Maintain Release and change compliance.

The Skills You Bring:

  • Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
  • Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
  • Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
  • Builder: Experience building and deploying modern services and web applications with quality and scalability
  • Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
  • Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer- DevOps and Machine Learning, Visa

Visa’s Technology Organization is at the forefront of innovation, redefining the commerce landscape, and we’re thrilled to announce our search for a Staff Software Engineer specializing in DevOps and Machine Learning in Foster City. This role is perfect for those curious minds ready to dive into complex distributed systems that support over 65,000 secure transactions every second. As a Staff Software Engineer at Visa, you’ll join a dynamic team where your contributions will impact the lives of billions. You'll tackle exciting challenges involving new payment flows, cybersecurity, and B2C platforms while developing scalable, robust products that serve a diverse global customer base. From designing code that influences our internal standards for security and reusability to fostering multi-functional collaborations, your work will shape the next generation of payment technology. We value innovation and the relentless pursuit of excellence, so expect to leverage the latest technologies while mentoring others along the way. With Visa, you won't just be developing software; you'll be part of a movement that impacts commerce worldwide. Join us in fostering growth and shaping the digital future of monetary transactions!

Frequently Asked Questions (FAQs) for Staff Software Engineer- DevOps and Machine Learning Role at Visa
What are the main responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you will design and develop scalable systems that serve billions around the world. You’ll be responsible for implementing best practices in code development, collaborating across teams to enhance product features, and maintaining the continuous delivery pipeline. Your role will also include quality improvements, managing AI model lifecycles, and automating workflows to ensure seamless operations in both pre-production and CI/CD environments.

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What qualifications are required for the Staff Software Engineer position at Visa?

To qualify for the Staff Software Engineer role at Visa, candidates should have expertise in programming languages such as Java, C++, or C#. A solid understanding of DevOps principles, cloud technologies, and experience with modern web application frameworks like Angular or React is essential. Additionally, a growth mindset, excellent collaboration skills, and a comfort with innovative solutions will set candidates apart in this position.

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How does the Staff Software Engineer role at Visa impact global transactions?

As a Staff Software Engineer at Visa, your work directly contributes to shaping technologies that handle payments across diverse markets. You will design systems with a wide reach, influencing security standards and scalability. Additionally, your development efforts will enhance the user experience, impacting how businesses and consumers interact with payment solutions globally.

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Can you describe the team culture for a Staff Software Engineer at Visa?

The culture at Visa for a Staff Software Engineer is vibrant and collaborative. You’ll work within agile squads, encouraging innovation and creativity. Our team values continuous learning and mentorship, where sharing knowledge is key. You’ll not only challenge the status quo but also engage with a diverse group of skilled professionals committed to pushing the boundaries of technology.

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What opportunities for growth exist for a Staff Software Engineer at Visa?

At Visa, a Staff Software Engineer can expect a wealth of opportunities for professional growth. You’ll engage in mentorship programs, continuous learning initiatives, and cross-functional projects that expose you to new technologies. This role allows you to lead in developing innovative solutions while advancing your skills in AI/ML, DevOps practices, and scalable software systems.

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Common Interview Questions for Staff Software Engineer- DevOps and Machine Learning
How do you approach debugging in a complex software system?

When debugging a complex software system, I start by isolating the bug and reviewing logs for clues. I prioritize understanding the system architecture and workflows to identify potential issues. Using tools for monitoring and performance evaluation helps in checking assumptions, and I work collaboratively with my team to ensure a holistic view of the problem.

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What strategies do you use to keep up with recent technologies?

To stay updated with recent technologies, I follow industry leaders on platforms like LinkedIn, participate in webinars, and engage in coding challenges on GitHub. I also prioritize attending conferences and meetups, which provide insights into emerging trends. Furthermore, dedicating time weekly to explore new tools or frameworks through personal projects keeps my skills sharp.

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Can you explain your experience with CI/CD pipelines?

I have extensive experience in setting up CI/CD pipelines to automate code deployment and enhance release processes. I utilize tools such as Jenkins and GitLab CI to create efficient workflows that minimize manual intervention and ensure quality through automated testing. Continuous integration has significantly improved deployment speed and reduced errors.

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How have you contributed to improving product quality in your past roles?

In my previous roles, I championed automated testing frameworks that significantly enhanced product quality. I implemented processes that allowed for early detection of bugs, which led to faster iterations and reduced downtime. By collaborating with QA teams, we established a culture where quality was a shared responsibility across development and testing.

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Describe a challenging project you worked on and how you overcame the challenges.

In a recent project, I faced challenges with integrating machine learning models into an existing payment platform. I tackled this by breaking down the tasks, conducting thorough research on compatibility, and collaborating with cross-functional teams to align on requirements. By organizing sprint reviews and leveraging feedback, we successfully delivered the solution ahead of schedule.

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What is your experience with microservices architecture?

I have leveraged microservices architecture in several projects to improve scalability and maintainability. By designing services that handle specific functionalities, we achieved better resource allocation and performance. I focus on ensuring smooth communication between services using APIs and maintain comprehensive documentation for clarity among team members.

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How do you ensure the security of the applications you develop?

To ensure application security, I integrate security at every stage of development, following the principle of 'security by design.' This includes conducting threat modeling, utilizing encryption for sensitive data, and regularly reviewing dependencies for vulnerabilities. Additionally, I advocate for security testing in CI/CD pipelines to catch potential security risks early.

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What tools do you use for performance monitoring and how do they help?

I utilize tools like Prometheus and Grafana for performance monitoring, which provide real-time metrics and insights into application health. These tools help identify performance bottlenecks and anomalies, enabling quick response to issues. By setting up alerts, I ensure proactive measures can be taken before they impact users.

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How do you foster collaboration in a remote work environment?

Fostering collaboration in a remote setting is essential, and I achieve this by utilizing communication tools such as Slack and Zoom for regular check-ins. I encourage the use of collaborative platforms like Confluence for documentation and centralizing project information. Additionally, organizing virtual team-building activities helps maintain team spirit and connectedness.

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What motivates you to work on global-scale challenges?

The opportunity to impact millions of lives through technology excites me. Working on global-scale challenges drives my passion for innovation; I am motivated by the potential to enhance financial solutions that shield consumers and businesses. The prospect of learning from diverse perspectives and contributing to meaningful projects fuels my desire to tackle complex problems.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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DATE POSTED
April 3, 2025

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