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Staff Software Engineer - Microsoft Dynamics - job 18 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Join Visa’s Technology Organization as a Staff Software Engineer specializing in Microsoft Dynamics and become a part of a vibrant community dedicated to reshaping commerce worldwide. Located in Austin, this role invites you to tackle challenges involving the most sophisticated processing networks, handling over 65,000 secure transactions per second. As part of the Client Services CRM team, you will leverage your extensive experience to develop and deliver impactful CRM solutions that drive real value for our business. In this role, designed for a proactive problem-solver, you will use Microsoft Dynamics 365 (MSD) to create innovative applications, collaborating with various stakeholders to ensure successful project delivery. You’ll be at the forefront of designing and implementing solutions that meet client needs, while also focusing on improving the effectiveness of our Client Services operations. Your responsibilities include defining project scope, monitoring timelines, and ensuring adherence to development standards. By promoting Agile methodologies and fostering a DevOps culture, you will enhance our delivery speed and quality. This hybrid position also emphasizes team growth, work-life balance, and operational excellence. If you are ready to drive impactful technology solutions and lead a talented team at Visa, we encourage you to apply and be part of a company that values innovation and collaboration.

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the key responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, you'll engage in designing and implementing solutions on the Microsoft Dynamics 365 platform, driving project delivery while collaborating with multiple stakeholders. Your role requires leading technical discussions, conducting fit-gap assessments, and ensuring the quality of work throughout the project lifecycle. By promoting Agile and DevOps methodologies, you'll work to enhance the effectiveness of the Client Services CRM solutions, ultimately aiming for operational excellence.

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What qualifications are needed for the Staff Software Engineer position at Visa?

To qualify for the Staff Software Engineer role at Visa, candidates should possess robust experience in developing technical solutions on Microsoft Dynamics 365. A strong understanding of CRM systems, Agile methodologies, and project management is essential. Additionally, experience working with diverse teams, handling competing timelines, and a commitment to continuous improvement will be crucial in delivering high-quality CRM solutions to Visa's business functions.

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How does Visa promote team growth for Staff Software Engineers?

Visa emphasizes team growth by fostering a collaborative environment where creativity and innovation thrive. Staff Software Engineers are encouraged to mentor their team members, promote work-life balance, and adhere to Visa’s Leadership Principles. By providing the necessary support and resources, Visa aims to empower its engineers to develop their skills and excel in their careers while delivering exceptional service.

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What is the career progression for a Staff Software Engineer at Visa?

At Visa, a Staff Software Engineer can look forward to a clear career progression, starting from hands-on technical roles to leadership positions. You can advance to Senior Staff Engineer or Engineering Manager roles based on your contributions towards innovative solutions and team development. Visa supports ongoing professional development through training programs and opportunities for cross-functional collaboration, enabling career growth within the organization.

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What is the significance of Agile methodology for Staff Software Engineers at Visa?

Agile methodology is pivotal for Staff Software Engineers at Visa as it enhances the speed and quality of solution delivery. By fostering a culture of collaboration, continuous feedback, and adaptability within the development teams, Agile practices allow engineers to respond quickly to changing business needs and client requirements, ensuring that Visa remains at the forefront of technology innovation in commerce.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

When answering this question, you should focus on specific projects where you utilized Microsoft Dynamics 365. Discuss the challenges you faced, the solutions you implemented, and the impact your work had on the business. Highlight your role in designing solutions, conducting technical analyses, and collaborating with stakeholders to ensure successful project delivery.

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How do you prioritize tasks when working on multiple initiatives?

In your response, emphasize your time management skills and organizational strategies. Discuss methods such as assessing project urgency, collaborating with stakeholders to clarify objectives, and using project management tools. Share a specific example of how you successfully juggled competing demands while ensuring quality delivery.

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What strategies do you apply to ensure the quality of your solutions?

Highlight your commitment to deliver quality work by discussing strategies such as regular code reviews, adherence to development standards, and incorporating feedback from stakeholders. You can also mention utilizing automated testing tools and frameworks that enhance the reliability of your solutions, ensuring they meet Visa’s project and development methodology standards.

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How do you handle conflicts within your team?

For this question, it’s vital to demonstrate your communication and leadership skills. Describe your approach to conflict resolution, emphasizing the importance of understanding different perspectives, facilitating open discussions, and navigating disagreements constructively. Share a specific instance where you successfully resolved a conflict and turned it into a productive learning opportunity.

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How do you stay updated with technology trends and advancements?

Mention your proactive approach to continuous learning, such as attending workshops, participating in webinars, and following industry leaders on social media or blogs. Highlight your engagement with communities related to Microsoft Dynamics and other emerging technologies. This shows your enthusiasm for staying ahead of the curve in your field.

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Describe a time when you had to adapt your technical knowledge to solve a specific problem.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Discuss a specific situation, clearly outline the problem, detail the steps you took to adapt your knowledge, and share the successful outcome. This demonstrates your problem-solving aptitude and adaptability as a Staff Software Engineer.

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What role do you think DevOps plays in software engineering?

In answering this question, express how DevOps promotes collaboration between development and operations teams, resulting in faster and more efficient software delivery. Discuss how you’ve personally embraced DevOps practices in your work to optimize processes and improve the overall quality of your solutions, reinforcing that you align with Visa’s operational excellence values.

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How do you ensure that your project meets the defined business requirements?

Capture your understanding of the business’s needs by discussing methods like engaging in detailed requirement-gathering sessions with stakeholders and ensuring comprehensive documentation throughout the project. Share how you validate requirements during the project and adjust them as necessary to meet the evolving needs of the business and end-users.

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Can you give an example of a successful project you led in the past?

Select a project that highlights your leadership and technical skills. Discuss your involvement in the whole project lifecycle, from initiation through implementation. Emphasize collaboration with various stakeholders, addressing challenges, and the innovative solutions you introduced that contributed to the successful completion of the project, showcasing your ability to drive results.

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What is your approach to mentoring junior engineers?

Emphasize your commitment to fostering growth and knowledge-sharing within your team. Describe your mentoring philosophy and how you provide guidance, resources, and feedback to junior engineers. Mention experiences where you helped team members develop their skills and enhance their confidence, reinforcing the importance of building a collaborative and supportive environment.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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April 2, 2025

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