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Staff Software Engineer - Microsoft Dynamics - job 9 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to take your software engineering skills to the next level with Visa as a Staff Software Engineer specializing in Microsoft Dynamics? Located in the vibrant city of Austin, you'll become a crucial part of Visa’s Technology Organization, an innovative community reshaping the future of commerce. Your role will focus on developing state-of-the-art CRM solutions using Microsoft Dynamics 365 that drive tangible business results for our Client Services team. You’ll tackle complex distributed systems and take on challenging, large-scale problems like new payment flows and cybersecurity. Your responsibilities include not just designing and implementing solutions but also leading the project delivery from concept to completion while collaborating with various tech and business stakeholders. You’ll have the opportunity to define project scopes, monitor progress, and ensure successful outcomes. In this hybrid role, you will promote Agile and DevOps methodologies, work with product vendors, and manage team dynamics to create an inspiring and growth-oriented environment. We value operational excellence and strive to reduce technical debt, ensuring that our services are managed effectively from start to finish. If you’re ready to innovate, collaborate, and grow with us at Visa, then this is the challenge you've been waiting for! Join us and make a real impact in the world of commerce.

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the main responsibilities of a Staff Software Engineer at Visa focused on Microsoft Dynamics?

As a Staff Software Engineer at Visa, specifically working with Microsoft Dynamics, your main responsibilities will include designing and implementing CRM solutions that deliver real business value. You'll lead the project delivery process, engage in design discussions, and conduct technical analysis and fit-gap assessments while collaborating with multiple tech and business stakeholders to define project scopes.

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What qualifications do I need for the Staff Software Engineer role specializing in Microsoft Dynamics at Visa?

Candidates for the Staff Software Engineer position at Visa should have proven experience in developing CRM solutions, particularly on the Microsoft Dynamics 365 platform. A strong background in software engineering, familiarity with Agile and DevOps methodologies, and excellent project management skills are vital to excel in this role.

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How does Visa ensure success for projects handled by Staff Software Engineers working with Microsoft Dynamics?

At Visa, success for projects managed by Staff Software Engineers specializing in Microsoft Dynamics is ensured through defined project scopes, active collaboration with business and IT stakeholders, and a focus on operational excellence. Regular monitoring of project progress and adjustments as needed help maintain service levels and deliver solutions on time.

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What is the typical work environment for a Staff Software Engineer at Visa in Austin?

The environment for a Staff Software Engineer at Visa in Austin is hybrid, allowing flexibility in work location. Collaboration is encouraged in a vibrant office, balanced with remote work, fostering both productivity and a positive work-life balance.

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What qualities does Visa look for in a successful Staff Software Engineer specializing in Microsoft Dynamics?

Visa seeks Staff Software Engineers who demonstrate leadership, strong collaboration skills, and a proactive approach to problem-solving. Additionally, the ideal candidate will embrace Visa’s Leadership Principles, promote team growth, and work effectively within complex environments to drive solutions and meet service deliverables.

Join Rise to see the full answer
Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you explain your experience with Microsoft Dynamics 365?

When answering this question, share specific projects you've worked on involving Microsoft Dynamics 365, detailing your role, the challenges faced, and the results achieved. Highlight technical skills and any design or implementation you contributed to.

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How do you prioritize tasks when working on multiple projects?

Discuss techniques you use for prioritization, such as setting deadlines, assessing each project's impact, and communicating with stakeholders. Mention how you ensure project goals are met while managing competing demands effectively.

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Describe your approach to leading a project team.

In your response, illustrate your leadership style by discussing how you foster collaboration, provide guidance, delegate tasks, and support team growth. Share an example of a project where your leadership contributed to success.

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What Agile methodologies have you implemented in your previous projects?

Mention specific Agile practices you have experience with, such as Scrum or Kanban, and provide an example of how you've applied these methodologies to improve project efficiency or team communication.

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How do you handle conflicts within a project team?

Explain your conflict resolution strategies, such as facilitating open communication, understanding differing perspectives, and focusing on collaborative solutions. Provide an example of a past conflict and how you resolved it.

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What strategies do you use to ensure high-quality deliverables?

Talk about your use of quality assurance practices, code reviews, and testing procedures to ensure deliverables meet high standards. Highlight the importance of stakeholder feedback and continuous improvement in your work.

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Can you provide an example of a complex problem you solved in a previous project?

Share a specific instance where you faced a challenging issue, discussing the steps you took to analyze the problem, the solution you devised, and the impact it had on the project outcome.

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How do you stay updated with the latest trends in technology and CRM solutions?

Discuss your commitment to professional development, such as attending workshops, taking online courses, or joining industry groups. Mention specific technologies or trends you're currently following and how they relate to your work.

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Describe your experience working with business stakeholders.

Explain your approach to collaborating with business stakeholders, emphasizing communication, understanding their needs, and aligning technological solutions with business goals. Share examples of successful partnerships you've fostered.

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Why do you want to work for Visa as a Staff Software Engineer?

Express your excitement about Visa's innovative culture, the opportunities to work on diverse, complex projects, and how your own development goals align with Visa’s mission in reshaping the future of commerce.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
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April 3, 2025

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