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Staff Software Engineer - Microsoft Dynamics - job 14 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to join an innovative team at Visa as a Staff Software Engineer focused on Microsoft Dynamics in the vibrant city of Austin? In Visa's Technology Organization, you’ll become part of a community dedicated to solving complex problems and reshaping commerce. With the world's most sophisticated processing networks under our umbrella, we handle a staggering 65,000 secure transactions per second for 80 million merchants worldwide! In this role, you will collaborate closely within the Client Services CRM team, designing and developing solutions that leverage the power of Microsoft Dynamics 365. Your mission will be to create applications that improve efficiency and drive tangible business value. You will take charge of project delivery, balancing multiple initiatives while engaging with tech and business stakeholders to ensure alignment with their needs. Your expertise in designing architecture solutions and managing vendor relationships will be crucial for delivering on time and within budget. We aspire to promote a collaborative, Agile work environment where your leadership can foster the growth and well-being of your team. If you thrive in a complex environment and are passionate about developing CRM solutions, Visa wants to hear from you. This hybrid position provides a blend of in-office collaboration and flexible work opportunities. Join us and take the next step in your career in a place where innovation meets impact!

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the main responsibilities of a Staff Software Engineer at Visa focused on Microsoft Dynamics?

As a Staff Software Engineer at Visa, your primary responsibilities include designing and implementing solutions utilizing Microsoft Dynamics 365, leading project delivery by collaborating with business and tech stakeholders, and monitoring progress to ensure successful project completion. You will conduct technical analyses, participate in design discussions, manage project scopes, and drive Agile methodologies to improve delivery quality.

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What qualifications are needed for the Staff Software Engineer position at Visa?

To be considered for the Staff Software Engineer role at Visa, candidates should possess strong experience in CRM solutions, a deep understanding of Microsoft Dynamics 365, and proven leadership skills to manage project delivery effectively. A background in software engineering principles, Agile methodologies, and collaborative problem-solving is essential.

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How does Visa promote work-life balance for Staff Software Engineers?

Visa is committed to promoting a healthy work-life balance for its Staff Software Engineers. This hybrid role offers flexible work arrangements, allowing professionals to manage their workload effectively while promoting team growth and collaboration. Leadership emphasizes maintaining a conducive work environment that fosters well-being.

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What can I expect from the interview process for the Staff Software Engineer at Visa?

The interview process for the Staff Software Engineer role at Visa typically involves multiple stages, including technical assessments focused on CRM and Microsoft Dynamics 365. Candidates will also discuss their experience in project management and team leadership, ensuring alignment with Visa's culture of innovation and collaboration.

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What tools and methodologies does Visa use for software development in the Staff Software Engineer role?

At Visa, Staff Software Engineers utilize a variety of tools and methodologies, including Agile, DevOps practices, and various design and architecture frameworks. The focus is on driving quality and efficiency in software development, ensuring timely delivery of solutions that meet business needs.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

In your response, detail specific projects where you've implemented solutions using Microsoft Dynamics 365. Discuss your role in the development, design, and delivery processes and highlight how it has improved business outcomes.

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How do you prioritize competing project deadlines?

Talk about your method for assessing project demands and timelines. Provide examples of situations where you've successfully managed multiple projects and how you communicated with stakeholders to set clear expectations.

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What strategies do you implement to promote Agile methodologies within your team?

Discuss specific Agile practices you've adopted, such as daily stand-ups, sprint planning, and retrospectives. Explain how these strategies have led to improved team performance and project delivery.

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How do you handle conflicts within a project team?

Emphasize your approach to conflict resolution through open communication and empathy. Share examples of how you have navigated team disagreements and maintained a collaborative atmosphere.

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Can you give an example of a complex project you've successfully managed?

Describe a challenging project you've led, outlining your role, the obstacles faced, and how you motivated your team to achieve the project goals.

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What is your experience with DevOps practices?

Share your experiences with implementing DevOps in previous roles. Highlight specific tools or processes you've utilized to enhance the development lifecycle and improve collaboration between teams.

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How do you ensure the quality of the work produced by your team?

Discuss your approach to quality assurance, including regular reviews and establish coding standards. Provide insights into how you give constructive feedback to improve team performance.

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What is your philosophy on leadership and team growth?

Explain your leadership style and how you empower team members through mentorship and coaching. Share methods you use to promote a positive workplace culture and encourage personal development.

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How do you stay updated on technology trends, particularly regarding CRM systems?

Describe your strategies for keeping current with industry trends, such as attending conferences, participating in online communities, or pursuing further education in CRM technologies.

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What motivates you in a software engineering role?

Reflect on your passions within software engineering, such as solving complex problems or leading innovative projects. Discuss how these motivators influence your work and contributions at Visa.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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