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Staff Software Engineer - Microsoft Dynamics - job 1 of 20

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

The candidate will work as part of the Client Services CRM team and will bring proven experience in developing and delivering CRM solutions for the business, resulting in an increase in tangible value. The candidate will design and develop applications on the Microsoft Dynamics 365 (MSD) platform and continuously strive to improve the effectiveness and efficiency of the Client Services business function. The ideal candidate will bring robust experience and expertise in developing technical solutions for the respective business function. This role will participate in various design discussions, create solution design deliverables, develop technologies, and ensure successful delivery of business capabilities.

The Work itself: 

  • Design, and implement solution for our business partners using Microsoft Dynamics 365 (Customer Service Hub).
  • Responsibilities include the creation of conceptual approach, technical analysis, fit-gap assessment, design architecture and solution.
  • Lead, manage and drive the project delivery from the front by liaising with several Tech and Business stakeholders.
  • Define the scope of the project in collaboration with business and IT stakeholders.
  • Monitor the progress of the project and make necessary adjustments to ensure the successful completion of the project.
  • Able to work on multiple initiatives with different/competing timelines and demands.
  • Review the quality of the work completed with the project team on a regular basis to ensure it meets the Visa project and development methodology standards.
  • Promote DevOps, Agile methodology to improve the speed and quality of delivery.
  • Manage and collaborate with product vendors and systems integrators and deliver solutions on time and on budget.
  • Work with enterprise and domain architects as needed to evolve strategies, policies, processes, procedures, blueprints and standards related to CRM platform.
  • Drive for operational excellence to reduce the technical debt and be fully accountable for the end-to-end management of the services you are in charge.
  • Work with limited direction, usually within a complex environment and moving targets to drive delivery of solutions and meet service levels.
  • Responsible for evaluating, guiding and coaching the team reporting to you.
  • Strive for teams' growth and promote a better work life balance.
  • Build a collaborative and conducive environment for the team by adhering to Visa’s Leadership Principles.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Software Engineer - Microsoft Dynamics, Visa

Are you ready to take your career to the next level as a Staff Software Engineer with Visa in Austin? Here at Visa’s Technology Organization, we are at the forefront of transforming how commerce works, and we want you to be a part of that exciting journey! In this role, you will be joining our dynamic Client Services CRM team, where you will leverage your expertise in Microsoft Dynamics 365 to develop innovative CRM solutions that drive tangible value for our business. You’ll dive deep into designing and implementing applications, not only to meet the needs of our business partners but also to lead the charge in driving project delivery. Your role will involve collaborating closely with various tech and business stakeholders, orchestrating project scopes, and ensuring we deliver exceptional solutions. Alongside technical analysis and solution design, you will promote Agile and DevOps methodologies to enhance efficiency and quality in our delivery processes. With your robust experience in the domain, you will be responsible for mentoring your team and cultivating an environment that emphasizes growth, collaboration, and work-life balance. You’ll also engage with vendors and systems integrators, ensuring timely and budget-friendly solutions. If you're ready to impact the world of finance while working on complex distributed systems, consider joining us at Visa. Let’s shape the future of commerce together!

Frequently Asked Questions (FAQs) for Staff Software Engineer - Microsoft Dynamics Role at Visa
What are the main responsibilities of a Staff Software Engineer at Visa focused on Microsoft Dynamics?

As a Staff Software Engineer at Visa focusing on Microsoft Dynamics, your main responsibilities will include designing and implementing CRM solutions that enhance business operations. You’ll manage project delivery, working collaboratively with both tech and business stakeholders to define project scopes and monitoring progress effectively. Your role will also encompass creating solution design deliverables and promoting best practices in DevOps and Agile methodologies to ensure high-quality deliverables.

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What qualifications are needed to become a Staff Software Engineer at Visa?

To become a Staff Software Engineer at Visa, particularly for a focus on Microsoft Dynamics, candidates typically need a bachelor’s degree in Computer Science or a related field, along with substantial experience in CRM development. Proven expertise in Microsoft Dynamics 365 is crucial, along with strong analytical skills and experience managing complex projects. Familiarity with Agile and DevOps practices, as well as a collaborative mindset, are also essential for success in this role.

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How does Visa support the career growth of a Staff Software Engineer?

Visa is committed to supporting the career growth of its Staff Software Engineers through various initiatives. In this position, you’ll have the opportunity to mentor and coach team members, fostering a collaborative environment conducive to professional development. Additionally, you’ll have access to ongoing training, exposure to new technologies, and the ability to lead significant projects that enhance your skill set and career trajectory.

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What is the work environment like for a Staff Software Engineer at Visa in Austin?

The work environment for a Staff Software Engineer at Visa in Austin is vibrant and collaborative, focusing on innovation and problem-solving. This role is hybrid, allowing for flexible work arrangements, while also emphasizing teamwork and communication among tech and business stakeholders. You can expect to be part of a supportive community that values work-life balance and professional development.

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What impact does a Staff Software Engineer have on Visa’s Client Services?

A Staff Software Engineer at Visa has a significant impact on Client Services by designing and implementing effective CRM solutions that directly drive business value. Your work ensures that Visa can provide seamless and efficient services to its clients. By leading projects and promoting best practices, you play a vital role in enhancing the overall business function, shaping the future of commerce through innovative technology solutions.

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Common Interview Questions for Staff Software Engineer - Microsoft Dynamics
Can you describe your experience with Microsoft Dynamics 365?

When answering this question, highlight specific projects where you've used Microsoft Dynamics 365, detailing your role in designing, developing, and implementing CRM solutions. Discuss any challenges you overcame and the results achieved to showcase your expertise.

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How do you approach project management and delivery?

Discuss your project management approach, emphasizing methodologies like Agile or DevOps. Provide examples of how you’ve defined project scopes, monitored progress, and successfully delivered projects, illustrating your organizational and leadership skills.

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What strategies do you employ to ensure quality in your software development?

You should mention specific practices such as code reviews, testing, continuous integration, and adhering to Visa's development methodology standards. Discuss how you systematically enhance quality through collaboration and feedback within the team.

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How do you handle multiple projects with competing deadlines?

Explain your prioritization methods, such as using project management tools or techniques to balance workloads. Discuss how communication with stakeholders is vital to set realistic expectations and maintain project timelines effectively.

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Can you give an example of a complex problem you solved in a past project?

Provide a detailed example of a specific challenge you faced in a project, explaining the steps you took to diagnose the issue, the solution you implemented, and the outcome. This illustrates your problem-solving skills and technical acumen.

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How do you foster collaboration within your team?

Discuss specific strategies to promote teamwork, such as regular check-ins, encouraging open dialogue, and leveraging collaborative tools. Share experiences where fostering collaboration led to project success or improved team morale.

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What role does documentation play in your engineering process?

Emphasize the importance of documentation for maintaining project consistency, making onboarding easier, and facilitating clearer communication among team members. Describe how you incorporate documentation into your workflow.

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How do you stay current with technology trends relevant to your role?

Explain your commitment to continuous learning, such as attending workshops, following industry publications, and participating in online courses. Share how you implement new technologies or practices that enhance your work.

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What is your approach to mentoring junior engineers?

Discuss your mentoring philosophy, focusing on providing guidance and support rather than just oversight. Detail how you identify learning opportunities for junior engineers and help them develop their skills and confidence.

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Why do you want to work as a Staff Software Engineer at Visa?

Your answer should reflect your enthusiasm for Visa's mission and how your skills and experiences align with the company’s values and goals. Discuss your desire to contribute to innovative projects that shape the future of commerce.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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