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Staff Software Engineer - job 38 of 50

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Visa is seeking a dynamic and motivated Staff Software Engineer to join our Post-Purchase Solutions platform within the Value Added Services PD Organization. As a key member of our team, you will play an integral role in helping merchants proactively mitigate and resolve disputes, enhancing the efficiency of their transaction management systems.

In this role, you will be responsible for developing innovative solutions to prevent disputes, quickly resolve issues when they arise, and help merchants defend against chargebacks. You will also work with advanced AI/ML technologies to deliver predictive insights and recommendation systems that drive smarter decision-making for merchants.

Essential Functions:

Platform Development: Develop and maintain scalable, high-performance software for the Post-Purchase Solutions platform, supporting four key products.
Dispute Management: Build solutions to help merchants prevent disputes, quickly resolve them, and provide defense strategies against chargebacks, with an emphasis on proactive dispute resolution.
AI/ML Integration: Contribute to the development of AI/ML features such as predictive scoring for dispute probability and merchant success, as well as AI-driven workflow management for dispute resolution.
Collaboration & Leadership: Work closely with cross-functional teams, including product managers, data scientists, and engineers, to build new products, enhance existing offerings, and support the growth of the platform.
Agile Methodology: Work in an Agile environment following SAFe methodology and Scrum framework, participating in two-week sprints with a globally distributed team.
Shared Services: Contribute to the development of underlying shared services such as user management, workflow management, and onboarding.
Continuous Improvement: Drive improvements in code quality, performance, and scalability, ensuring alignment with Visa’s best practices and SDLC standards.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

NOTE: This role does not support relocation

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

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What You Should Know About Staff Software Engineer, Visa

Visa is on the lookout for a talented and enthusiastic Staff Software Engineer based in vibrant Austin! If you’re ready to make a significant impact within our Post-Purchase Solutions platform in the Value Added Services product development organization, you’ll thrive here. Your role will be pivotal in helping merchants proactively tackle disputes and streamline their transaction management systems. Picture this: you’ll be crafting innovative solutions that not only prevent disputes but also provide rapid resolutions, ensuring merchants are always one step ahead against chargebacks. You’ll dive deep into cutting-edge AI/ML technologies to develop predictive insights and smart recommendations that empower merchants to make informed decisions. The essential functions of this engaging position include developing scalable software that supports four key products while championing proactive dispute management. You will collaborate with product managers, data scientists, and engineers in an Agile environment, embracing methodologies like SAFe and Scrum through dynamic sprints. Your contribution will also extend to enhancing shared services like user and workflow management. This hybrid role allows for flexibility, as you’ll alternate between remote work and office presence 2-3 days a week. Joining Visa means being part of a culture that values continuous improvement, code excellence, and innovation. Ready to step into a role where your work truly matters? Let’s build the future together!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at Visa

What are the responsibilities of a Staff Software Engineer at Visa?

As a Staff Software Engineer at Visa, your responsibilities encompass developing and maintaining scalable software for the Post-Purchase Solutions platform, focusing on dispute management solutions. You will be building systems that help merchants prevent disputes and quickly resolve them, while also incorporating AI/ML technologies to enhance decision-making features. Collaboration is key, as you’ll work closely with product managers and engineers in an Agile environment to support the enhancement of existing products and to drive continuous improvement in code quality and performance.