Vice President, Healthcare Payment Solutions - job 14 of 18

The Vice President of Healthcare Payment Solutions at Visa is responsible for driving revenue growth through effective sales strategies in the healthcare sector. Key responsibilities include leading a direct team in account management and business development, formulating go-to-market strategies, and collaborating with internal stakeholders to develop payments solutions that meet the needs of healthcare organizations.

Qualified candidates for the Vice President of Healthcare Payment Solutions at Visa should possess extensive experience in healthcare payments or related industries. Strong leadership skills, a proven track record in sales strategy development, and the ability to engage effectively with various stakeholders, including financial institutions and health tech providers, are essential.

The Vice President of Healthcare Payment Solutions will work closely with the sales and marketing teams, reporting to the SVP of Visa Commercial Solutions for North America. This position also requires collaboration across multiple cross-functional teams, including B2B Fintech Partnerships, ensuring a comprehensive approach to healthcare payment solutions.

The Vice President of Healthcare Payment Solutions has a significant impact on Visa's business by accelerating growth in the healthcare vertical. By developing and implementing strategic sales initiatives and enhancing the customer experience, this role contributes directly to Visa’s mission of transforming healthcare payments and empowering organizations within the sector.

Visa's culture promotes innovation, collaboration, and a commitment to making a meaningful impact. As Vice President of Healthcare Payment Solutions, you will thrive in an environment that encourages new ideas and dynamic problem-solving, all geared towards uplifting individuals and communities through secure and convenient payment solutions.

To develop a sales strategy for Visa's healthcare payment solutions, start by conducting thorough market research to identify industry trends and customer needs. Collaborate with internal stakeholders to create tailored offerings, establish clear objectives, and track performance metrics to ensure success while maintaining strong engagement with clients and partners.

In leading a team through a strategic change, communication is key. Detail the situation, emphasizing how you engaged the team in discussions, addressed concerns, and outlined the positive outcomes. Show how your leadership helped foster adaptability and alignment towards new goals.

Understanding stakeholder needs requires active listening and building strong relationships. Conducting stakeholder interviews, attending industry events, and using surveys could provide insights into their challenges and goals, allowing you to tailor Visa’s solutions effectively.

Effective prioritization involves assessing the urgency and importance of each project. Use a matrix to categorize tasks, consult with your team for input, and focus on high-impact projects that align with Visa's strategic goals while nurturing open communication throughout.

Success in this role can be measured through several key metrics, including revenue growth rates, customer satisfaction scores, and market share within the healthcare payments landscape. It's also essential to track the effectiveness of go-to-market strategies and stakeholder engagement.

To foster collaboration among cross-functional teams, encourage open communication and establish shared goals. Organize regular meetings to ensure alignment on projects, promote team-building experiences, and utilize collaboration tools to streamline processes and information sharing.

Visa can enhance its healthcare payment solutions by investing in technology to streamline processes, such as implementing AI for predictive analytics and improving user experiences. Gathering customer feedback regularly can also lead to innovations that meet healthcare industry demands more effectively.

When addressing customer pain points, it's essential to listen actively. Describe a specific scenario where you identified the issue through direct feedback, then outline how you devised a custom solution that resolved the problem and improved overall customer satisfaction.

Staying updated involves a combination of attending industry conferences, subscribing to relevant publications, and participating in roundtable discussions. Networking with professionals in the healthcare payment space can also enrich your understanding of emerging technologies and market shifts.

Building long-term client relationships hinges on trust and consistent value delivery. Demonstrate your commitment by keeping communication lines open, regularly checking in, and making sure clients know you understand their unique challenges and are dedicated to providing tailored solutions.