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Coach/Ops Mgr Trainee - job 3 of 6

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity:Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity:Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable.

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

3001 Silverberg Dr, Sidney, NE 69162-3033, United States of America
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Average salary estimate

$72500 / YEARLY (est.)
min
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$65000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Coach/Ops Mgr Trainee, Walmart

Are you ready to take the next big step in your career? As a Coach/Ops Mgr Trainee at Walmart in Sidney, NE, you'll have the chance to lead and develop passionate teams while driving successful store operations. In this role, you'll teach, train, and actively listen to associates while touring stores and providing valuable feedback. Your leadership will be key as you communicate and collaborate with all levels of associates, ensuring they understand the business objectives and are inspired to achieve them. You'll also model exceptional customer service standards following our One Best Way service model, ensuring our customers' needs are always met. Financial performance will be in your hands as you review Profit and Loss statements and develop action plans to mitigate shrink and enhance sales. In addition to hands-on management responsibilities, you will foster a culture of diversity and inclusion, supporting and developing talent within your team. We're not just looking for someone to fill a role—we want someone who will embody Walmart's values of respect, integrity, and excellence. A competitive pay structure, inclusive benefits, and the opportunity for growth make this position an exciting chance to thrive in a supportive environment. If you're ready to inspire and lead, apply today and join us on this amazing journey!

Frequently Asked Questions (FAQs) for Coach/Ops Mgr Trainee Role at Walmart
What are the responsibilities of a Coach/Ops Mgr Trainee at Walmart?

The Coach/Ops Mgr Trainee at Walmart is responsible for leading and developing teams, communicating business objectives, driving financial performance, ensuring high-quality customer service, managing staff training, and implementing action plans to meet operational goals. This role is crucial for fostering a positive work environment and ensuring store operations align with the company’s goals.

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What qualifications are required for the Coach/Ops Mgr Trainee position at Walmart?

Walmart requires candidates for the Coach/Ops Mgr Trainee position to have at least 2 years of college, or 1 year of retail experience alongside 1 year of supervisory experience. Alternatively, 2 years of general work experience mixed with 1 year of supervisory experience is accepted. Preferred qualifications include a Bachelor of Science in Business Management and leadership experience.

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How does Walmart support the development of a Coach/Ops Mgr Trainee?

Walmart supports the development of a Coach/Ops Mgr Trainee through comprehensive training programs and leadership development opportunities, including access to the 'Live Better U' education benefit, which covers tuition for various educational programs, including degrees and certificates. This encourages continuous learning and career advancement within the company.

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What kind of benefits can a Coach/Ops Mgr Trainee at Walmart expect?

The Coach/Ops Mgr Trainee position at Walmart offers competitive pay, including performance-based bonuses, health benefits like medical, vision, and dental coverage, and financial perks such as participation in 401(k) plans and stock purchase options. Paid time off, including sick leave and parental leave, is also provided, ensuring a balanced work-life experience.

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What makes the Coach/Ops Mgr Trainee role at Walmart unique?

The uniqueness of the Coach/Ops Mgr Trainee role at Walmart lies in its focus on leadership and team development while fostering a culture of diversity and respect. You'll be part of a company that prioritizes ethical practices and community involvement, and you'll have opportunities for personal growth while developing your team in a dynamic retail environment.

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Common Interview Questions for Coach/Ops Mgr Trainee
How would you handle a difficult customer as a Coach/Ops Mgr Trainee?

In dealing with difficult customers, I would remain calm, listen attentively to their concerns, and empathize with their situation. It’s important to resolve their issues effectively while ensuring they feel heard and valued. Following the One Best Way service model can provide guidance on maintaining high service standards.

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What methods do you use to train and motivate your team?

To train and motivate my team, I focus on hands-on experience combined with regular feedback sessions. I believe in setting clear expectations and recognizing achievements to foster a positive work atmosphere. Encouraging open communication helps in building trust and engagement among team members.

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Can you give an example of a time you improved team performance?

Certainly! I once implemented a new scheduling system that aligned better with customer traffic patterns. By analyzing sales data, my team and I were able to maximize productivity during peak hours, leading to improved sales and employee satisfaction.

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How do you prioritize tasks in a retail environment?

I prioritize tasks by evaluating urgency and impact on customer service and sales. I ensure that daily operations are streamlined while addressing any immediate issues. It’s essential to have a clear plan and communicate effectively with the team to ensure everyone is aligned on priorities.

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How would you promote a culture of diversity and inclusion?

Promoting a culture of diversity and inclusion starts with fostering an environment where everyone feels valued. I would encourage team members to share their perspectives and celebrate various backgrounds. Implementing diversity training and ensuring diverse hiring practices can also strengthen this culture.

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What steps do you take to manage store finances effectively?

I carefully monitor Profit and Loss statements and analyze sales trends to make informed budget decisions. Additionally, setting up regular reviews allows for adjustments and proactive measures to minimize costs while maximizing sales opportunities.

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How would you handle conflicts between team members?

I would address conflicts promptly by facilitating a private discussion between the involved parties. My approach would be to listen to each person's perspective, encourage constructive dialogue, and work towards a resolution that respects everyone's point of view, ensuring harmony in the team.

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What strategies do you employ to engage customers in-store?

Engaging customers can be achieved through personalized service, ensuring associates are attentive and knowledgeable. Running promotional events and utilizing social media can create excitement and enhance customer interactions, encouraging repeat business.

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How do you keep yourself and your team updated on company policies?

I prioritize continuous education by holding regular team meetings to discuss updates and changes in company policies. Utilizing training programs and encouraging team members to ask questions ensures that everyone stays informed and compliant.

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Why do you want to work as a Coach/Ops Mgr Trainee at Walmart?

I want to work as a Coach/Ops Mgr Trainee at Walmart because I admire its commitment to employee development and community impact. I believe I can contribute positively to the team and drive operational excellence while ensuring a high-quality shopping experience for our customers.

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Full-time, on-site
DATE POSTED
April 18, 2025

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