Position: UX Designer III
Job Location: 702 SW 8th Street, Bentonville, AR 72716
Duties: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Leads medium-sized, diverse, cross-functional User Experience (UE) projects (i.e., new check-out system of 70+ pages) to generate the overall user experience solution and deliver usability on product within feasibility limits by coordinating all of the UE (Design, Architecture, Writing, Prototypes) and Research (market and user research) activities and deliverables to plan, test and execute the recommended user experience to the Product Manager. Mentors Associate Designers and Designers in day-to-day User Experience design methodology and principles by providing guidance on project-based design tasks; and creating educational design modules for the User Experience practice curriculum. Creates the User Experience designs (user interface design comps, visual design specs, prototypes, and other visual assets) for medium-sized, diverse projects (i.e. new check-out system) by participating in overall project design definition activities; defining methods to be used, including competitive audits and secondary research; driving creation of designs, and specs that will advance the company's merchandising, business, marketing, and branding objectives; presenting designs to project and business teams for review; and working with Engineering leads to determine efficacy of given solution. Supports User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling artifacts outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change. Manages project team User Experience (UE) deliverables by establishing and communicating project needs and measures of success to all functional leads (Design, Architecture, Prototyping, and Writing); directing cross-functional collaboration activities; driving the attainment of project goals; creating customer experience scenarios; advocating for the customer in experience workflow; requesting and attending usability sessions; participating in brainstorming sessions; presenting user experience flow and project decisions to all levels of leadership; and negotiating product feature trade-offs and impact to product development lifecycle with Engineering and Product Management. Design Research independently propose hypotheses for research. Provide inputs to modify research approaches and execution plans. Guides research processes with inputs regarding type, quality, and quantity of data and information to be collected. Verifies the reliability and accuracy of the information through detailed checks. Detects any gaps in information uncovered and removes unreliable information. Clarifies and resolves inconsistencies in the data of research projects. Analyzes and interprets relevant data for results and important insights. Translates research insights and metrics, including research from other sources, into actionable recommendations that inform design and business strategies. User Discovery: understand user requirements by conducting interviews and surveys and by assisting in creating user journey and story boards. Conducts preliminary activities to assist with user research and user experience strategy development. Develops an understanding of trends in user consumption habits. Explores user problems and content requirements (for example, elements required of the site to meet user needs).
Minimum education and experience required: Master’s degree or the equivalent in UI/UX design, Industrial Design, Computer Science, or a related field OR Bachelor's degree or the equivalent in UI/UX design, Industrial Design, Computer Science, or a related field plus 2 years of experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related experience.
Skills required: Must have experience with: Conducting UX research methodologies with a focus on usability testing, as well as other research methods such as interviews, surveys, card sorting, and heuristic evaluations using tools like Figma, Adobe XD, Google Forms and Miro; Facilitating workshops like brainstorming and user journey mapping sessions, ideation workshops, design workshops using collaboration tools like Miro or Figjam; Creating detailed design documentation using tools like Adobe XD and Figma; Gathering requirements using collaboration tools such as Jira, Confluence, Trello and Azure; Taking on roles such as project manager or scrum master, and utilizing agile training to ensure efficient team coordination; Documenting identified bugs using issue tracking tools like JIRA; Leading accessibility initiatives with knowledge of "WCAG guidelines and standards"; Developing digital marketing content using Adobe Creative Suite or iMovie; Making information architecture to enhance user flows and user journeys using tools like MS Visio, Figma, or Miro; Designing accessible data visualizations and dashboards using Figma; Designing and maintaining the design system using Figma to ensure consistency across the suite of products, meeting design and brand guidelines. Employer will accept any amount of graduate coursework, graduate research experience or experience with the required skills.
Wal-Mart is an Equal Opportunity Employer.
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Are you ready to take your design career to the next level? Join Walmart as a UX Designer III in Bentonville, AR, where you'll become a key player in transforming user experiences that impact millions of customers. In this role, you will coordinate and manage cross-functional UX projects, like our exciting new check-out system, ensuring that every touchpoint offers a seamless and engaging journey for users. You will collaborate closely with designers, architects, and researchers to create compelling user interface designs and prototypes that align with our business goals. Mentorship is also a big part of this position; you'll guide Associate Designers and be instrumental in shaping the UX practice within the organization. Continuous learning and innovation are encouraged, so you'll regularly evaluate market trends and user needs, ensuring our products remain relevant and user-friendly. You’ll empower teams by presenting designs and driving discussions that advocate for our users. If you possess a master’s degree in a relevant field or have equivalent experience, along with a deep understanding of UX methodologies and tools like Figma, Adobe XD, and Jira, we would love to meet you. Join us in shaping the future of shopping at Walmart!
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