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Talent Acquisition Executive

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp. 

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia. Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. 

We're a rapidly expanding team filled with talented people from around the globe. As we continue to scale rapidly, we’re looking for a Talent Acquisition Executive to join our dynamic Talent team in Ho Chi Minh City. In this role, you'll play a vital part in shaping Wati’s growth by identifying and attracting exceptional talent across various functions. 

This role is ideal for someone who’s highly organized, passionate about people, and thrives in a fast-paced, multicultural, and tech-driven environment.

Key Responsibilities

  • Partner closely with hiring managers to define hiring needs, refine job requirements, and develop compelling job postings.
  • Manage the full-cycle recruitment process: sourcing, screening, coordinating interviews, and managing offers.
  • Proactively build strong talent pipelines through LinkedIn, job boards, referrals, events, and networking.
  • Ensure timely, effective hiring with clear documentation and progress tracking via our ATS (Workable).
  • Coordinate interviews and maintain smooth, professional communication with candidates to ensure a strong candidate experience.
  • Keep candidate records accurate and up-to-date in the ATS while maintaining compliance with internal policies.
  • Assist with offer preparation, salary proposals, and onboarding processes.
  • Generate recruitment reports, dashboards, and hiring updates for internal stakeholders.
  • Stay informed on recruitment trends and labor market shifts in Vietnam and the broader APAC region.
  • Contribute to employer branding efforts and participate in recruitment marketing and events.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 3–5 years of experience in recruitment or talent sourcing, preferably in fast-growing startups or SaaS/tech environments.
  • Experience in high-volume or non-executive hiring is a plus.
  • Strong knowledge of Vietnam’s local labor market, employment laws, and regional hiring practices in APAC.
  • Excellent interpersonal and communication skills—you’re confident engaging with both candidates and internal stakeholders.
  • Skilled in sourcing tools such as LinkedIn Recruiter, job portals, and ATS platforms (Workable experience is a bonus).
  • Organized, detail-oriented, and capable of juggling multiple open roles simultaneously.
  • A team player with a proactive mindset and a bias for action.
  • Professional, discreet, and able to handle confidential information with care.
  • Proficient in MS Office Suite (Excel, PowerPoint, Word) and open to using AI tools like ChatGPT to support productivity.

Why join us?

  • Be part of a diverse, globally distributed team
  • Enjoy a collaborative, transparent, and empowering culture
  • Competitive compensation and flexible working arrangements
  • Work at the forefront of SaaS innovation and make real impact

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Talent Acquisition Executive, WATI.io

At Wati, a rapidly growing SaaS platform, we're on the lookout for a passionate Talent Acquisition Executive to become part of our dynamic Talent team based in Ho Chi Minh City. As we continue to scale our innovative WhatsApp API solutions, you’ll play a crucial role in shaping our company's future by identifying and attracting top-notch talent across various functions. This position is perfect for someone who thrives in a fast-paced environment and loves engaging with diverse individuals from all backgrounds. Your responsibilities will include partnering closely with hiring managers to refine job postings, managing the entire recruitment process from sourcing to onboarding, and ensuring a seamless communication experience for candidates. You'll be deeply involved in building strong talent pipelines, utilizing your expertise in various recruitment tools, and keeping our applicant tracking system (ATS) up to date. With your strong knowledge of the Vietnam labor market, excellent interpersonal skills, and a proactive approach, you will help us create a compelling employer brand that resonates with great candidates. Plus, you’ll have the chance to contribute to our recruitment marketing efforts and participate in exciting events. If you're organized, detail-oriented, and ready to make a real impact in a multicultural and tech-driven environment, then this is the opportunity for you! Come join us at Wati as we redefine business communication for our customers worldwide.

Frequently Asked Questions (FAQs) for Talent Acquisition Executive Role at WATI.io
What are the key responsibilities of a Talent Acquisition Executive at Wati?

As a Talent Acquisition Executive at Wati, you will manage the full-cycle recruitment process, which includes sourcing, screening, coordinating interviews, and making job offers. You will also work closely with hiring managers to refine hiring needs and create engaging job postings. Building strong talent pipelines using various resources, maintaining accurate candidate records in our ATS, and assisting with onboarding processes are important parts of this role.

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What qualifications are needed to apply for the Talent Acquisition Executive role at Wati?

To be considered for the Talent Acquisition Executive position at Wati, candidates should have a Bachelor's degree in Human Resources, Business Administration, or a related field, along with 3-5 years of experience in recruitment or talent sourcing, ideally in a startup or SaaS environment. Strong knowledge of Vietnam’s local labor market and experience with sourcing tools like LinkedIn Recruiter and ATS platforms are also preferred.

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How does Wati support its Talent Acquisition Executive in their role?

Wati offers its Talent Acquisition Executive a collaborative and empowering culture that encourages professional growth. You will receive support from a diverse, globally distributed team and have access to the latest recruitment trends and resources. This role also allows for flexibility in working arrangements, enabling you to efficiently manage the recruitment process and create a positive candidate experience.

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What skills are essential for a successful Talent Acquisition Executive at Wati?

Essential skills for a successful Talent Acquisition Executive at Wati include excellent communication and interpersonal skills, strong organizational abilities, and a detail-oriented mindset. The ability to juggle multiple open roles and a proactive approach to sourcing candidates are crucial, along with proficiency in MS Office Suite and an openness to utilizing AI tools to enhance productivity.

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What makes Wati an attractive place to work as a Talent Acquisition Executive?

Wati is an attractive place to work for a Talent Acquisition Executive due to its innovative approach to business communication and the opportunity to work at the forefront of SaaS technology. With competitive compensation, flexible working arrangements, and a commitment to a diverse and empowering work environment, you will have the opportunity to make a real impact and grow alongside the company.

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Common Interview Questions for Talent Acquisition Executive
Can you describe your recruitment process?

When asked about my recruitment process, I emphasize my structured approach which includes analyzing job requirements, sourcing candidates through various channels, effectively screening applicants, and keeping communication with all stakeholders smooth throughout the process.

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How do you handle a large volume of applications?

To manage a large volume of applications, I prioritize organization. I categorize applications based on qualifications, actively engage with potential candidates early, and utilize an ATS to streamline the process. This ensures that I efficiently track candidate progress and maintain a high-quality hiring standard.

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What sourcing techniques do you find most effective?

I find that a combination of sourcing techniques tends to work best, including targeted LinkedIn searches, engaging with passive candidates through social media, and utilizing niche job boards. Networking events and employee referrals also add significant value to building a diverse talent pipeline.

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How do you keep candidates engaged throughout the recruitment process?

I keep candidates engaged by maintaining open lines of communication, providing updates on their application status, and offering insights into the interview process. I also make an effort to personalize interactions to ensure candidates feel valued and informed.

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What metrics do you use to measure recruitment success?

Metrics such as time-to-hire, quality of hire, candidate experience feedback, and offer acceptance rates are vital in measuring recruitment success. I regularly analyze these metrics to identify areas for improvement and adapt my recruitment strategies accordingly.

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How do you ensure compliance with employment laws during recruitment?

Ensuring compliance with employment laws begins with staying informed about local regulations and best practices. I make it a priority to maintain accurate records, follow fair hiring practices, and consult relevant legal documents when drafting job postings and conducting interviews.

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What strategies do you use to promote employer branding?

I promote employer branding by showcasing our company culture through social media, highlighting employee testimonials, and sharing our achievements and values. I also ensure that candidates have a positive experience, which contributes to a strong brand reputation in the talent market.

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Describe a challenging recruitment situation you've faced.

A challenging recruitment situation I faced involved filling a highly specialized role with a tight deadline. I approached this by expanding my sourcing efforts, networking with industry professionals, and even creating targeted outreach campaigns to attract the right talent while maintaining quality standards.

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How do you approach relationship-building with hiring managers?

I approach relationship-building with hiring managers by regularly communicating their expectations and providing strategic insights into the market and candidate experience. This collaborative approach helps align our goals and makes the hiring process more efficient.

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Why are you interested in working as a Talent Acquisition Executive at Wati?

I am excited about working as a Talent Acquisition Executive at Wati because I admire the company’s innovative approach to technology and its commitment to providing exceptional services. I believe my background in fast-paced environments and my passion for connecting with people make me a perfect fit for your dynamic team.

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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer...

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DATE POSTED
April 18, 2025

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