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Frozen Food Sales Associate

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

100 Drury Drive

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The associate is responsible for the functions below, in addition to other duties as assigned:

  • Keeps frozen food well stocked and always appealing to meet customer demands, while achieving efficiency and productivity standards. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner.
  • Ensures that frozen food product is fresh and saleable by following rotation standards. Also ensures that product is correctly priced with proper tags or signage. Handles spoiled and damaged merchandise, or merchandise that may be getting close to expiration according to company procedures and standards.
  • Maintains condition of the sales floor, cooler and backroom.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack if properly trained. Training provided.
  • May assist with baling cardboard or other related duties if properly trained. Training provided.
  • Helps review orders to manage inventory levels. Minimize loss by following time and temperature guidelines. Reports damages and/or discrepancies to management.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

RATE OF PAY AND BENEFITS 

  

The hourly pay for this position starts at $15.00/hr. and is up to $22.00/hr. 

Part-Time Associate: Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met. 

Weis Markets is an Equal Opportunity Employer:  Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

Average salary estimate

$38480 / YEARLY (est.)
min
max
$31200K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Frozen Food Sales Associate, Weis Markets

Are you a people person with a passion for food? Weis Markets is looking for a Frozen Food Sales Associate at our La Plata, Maryland location! Here at Weis, we pride ourselves on creating a friendly and welcoming atmosphere, both for our customers and for our associates. As a Frozen Food Sales Associate, you'll be at the forefront of ensuring our frozen food sections are well-stocked, visually appealing, and up to the highest freshness standards. Your day will be spent engaging with customers—smiling, greeting them, answering their questions, and resolving any concerns they may have with a touch of professionalism. You will also be responsible for maintaining quality control by adhering to product rotation protocols, ensuring proper pricing and labeling, and handling any damaged or expired items. Keeping the sales floor, coolers, and backrooms clean and tidy is paramount, as is your commitment to following all health and safety guidelines. Plus, you will have opportunities to take on additional responsibilities such as assisting with deliveries and managing inventory levels. Even if you don’t have prior experience, Weis is committed to supporting your growth with training and development opportunities. You can expect a competitive hourly pay that starts at $15.00 and goes up to $22.00, along with a robust benefits package. Join us at Weis Markets where teamwork, respect, and a drive for excellence create an incredible workplace culture, and help us nourish our community one frozen food item at a time!

Frequently Asked Questions (FAQs) for Frozen Food Sales Associate Role at Weis Markets
What are the responsibilities of a Frozen Food Sales Associate at Weis Markets?

As a Frozen Food Sales Associate at Weis Markets, your primary responsibilities include ensuring the frozen food aisle is well-stocked and visually appealing, engaging with customers by answering their questions and addressing concerns, maintaining product freshness through proper rotation, and ensuring cleanliness in your work area. Additionally, you will assist with inventory management and may help with deliveries if trained.

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What qualifications do you need to become a Frozen Food Sales Associate at Weis Markets?

To become a Frozen Food Sales Associate at Weis Markets, you should ideally be completing or have completed a high school diploma or GED. While no prior experience is required, a positive attitude and willingness to learn are essential. Training is provided for various responsibilities, including the operation of power jacks for deliveries.

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What benefits do Frozen Food Sales Associates receive at Weis Markets?

Frozen Food Sales Associates at Weis Markets receive an hourly pay start between $15.00 and $22.00, along with access to a variety of benefits including medical coverage, dental and vision plans, a 401(k) retirement savings plan, and employee discounts. Additional perks include paid time off, sick pay, and a scholarship program for furthering education.

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How does Weis Markets ensure a positive work environment for Frozen Food Sales Associates?

Weis Markets promotes a positive work environment through a culture of respect, appreciation, and teamwork. Associates are encouraged to collaborate, improve their job performance, and support each other. Regular training and development opportunities are provided to help associates grow within the company.

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What skills are important for a Frozen Food Sales Associate at Weis Markets?

Key skills for a Frozen Food Sales Associate at Weis Markets include strong customer service skills, attention to detail, the ability to work in a fast-paced environment, and a willingness to adhere to health and safety standards. Effective communication and teamwork skills are also vital for success in this role.

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Common Interview Questions for Frozen Food Sales Associate
Can you describe your experience with customer service?

In your response, mention specific instances where you successfully assisted customers, resolved conflicts, or provided excellent service. Highlight how you enjoyed engaging with customers and making their shopping experience positive.

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What do you think is the most important aspect of maintaining a clean workspace?

You should answer by emphasizing the importance of cleanliness in providing a safe and appealing shopping experience. Discuss how adhering to cleanliness and sanitation guidelines not only meets health standards but encourages customer satisfaction.

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How would you handle a situation where a customer is unhappy with a product?

Express your commitment to customer satisfaction. Explain that you would listen to the customer's concerns, empathize with their situation, and work towards a solution, such as providing a refund or replacement, in a professional manner.

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What steps would you take to ensure frozen food items remain fresh?

Discuss the importance of rotation and proper storage, explaining how you would ensure that products are stored at the correct temperatures, regularly checked for freshness, and rotated to maintain quality for customers.

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How do you prioritize tasks during a busy shift?

Mention your ability to assess immediate needs, such as customer service or restocking priorities, and explain that you would communicate with team members to make sure everything runs smoothly while still being efficient.

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What role does teamwork play in your job?

Explain that teamwork is crucial for a smooth operation. Provide examples of how you have collaborated with peers in previous roles and how that contributed to meeting shared goals, particularly in customer service settings.

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Can you give an example of a time you went above and beyond for a customer?

Share a specific story where you took extra steps to ensure a customer's needs were met, such as helping them find a product or resolving an issue promptly. Highlight the positive outcome.

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How would you manage a situation with damaged or expired items?

Detail your understanding of proper procedures for removing such items from the shelves, reporting the issue to management, and ensuring that customers never encounter subpar products.

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What do you enjoy most about working in retail?

Articulate your love for engaging with customers, the dynamic environment of retail, and any positive experiences you’ve had working in teams, or the satisfaction you get from helping others.

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Why do you want to work at Weis Markets as a Frozen Food Sales Associate?

Express your admiration for Weis’s commitment to teamwork and community. Discuss how the role aligns with your values and career goals, as well as your enthusiasm for contributing to a company that cares about its associates.

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The Weis family is wise to the ways of grocery retailing. Weis (pronounced "Wise") Markets, founded in 1912, runs about 160 grocery stores, mostly in Pennsylvania but also in Maryland, New Jersey, New York, and West Virginia. In addition to the We...

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Part-time, on-site
DATE POSTED
March 30, 2025

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