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Administrative Assistant - job 1 of 2

Company Description

About Westgate River Ranch Resort & Rodeo: Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

Job Description

Provides administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures. Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude is expected.

DUTIES

  • Answer and direct phone calls
  • Organize and schedule meetings and appointments
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Order office supplies
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Provide general support to visitors
  • Provide information by answering questions and requests
  • Take dictation
  • Research and creates presentations
  • Generate reports
  • Handle multiple projects
  • Prepare and monitor invoices
  • Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Organize travel arrangements for senior managers
  • Write letters and emails on behalf of other office staff
  • Book conference calls
  • Handle sensitive information in a confidential manner
  • Take accurate minutes of meetings
  • Coordinate office procedures
  • Reply to email, telephone or face to face enquiries
  • Coordinate repairs to office equipment
  • Greet and assist visitors to the office
  • Photocopy and print out documents on behalf of other colleagues

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for candidates who shares our commitment.

Qualifications

  • Make decisions based on your own judgment and company policy.
  • Follow instructions without close supervision.
  • Occasional carrying and lifting of items up to 50 pounds.
  • Must be able to work weekends and holidays as needed.
  • Must be at least 18 and have a valid FL State Driver’s License.
  • Must have 1 year of administrative assistant experience. 
  • Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
  • Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Administrative Assistant, Westgate Resorts

Join the vibrant team at Westgate River Ranch Resort & Rodeo as an Administrative Assistant! Nestled in the heart of Florida's stunning nature, this role offers a unique opportunity to work amidst the beauty of 1,700 acres overlooking the Kissimmee River. Your responsibilities will include everything from answering and directing phone calls to organizing and scheduling meetings, making sure the office runs smoothly and efficiently. In this role, you’ll support not just managers but also your colleagues and guests, ensuring that all operations are executed with integrity, passion, and a strong work ethic. Throughout your day, you will tackle various tasks, such as handling correspondence, maintaining filing systems, booking travel arrangements, and assisting with reports. You'll prove your worth by demonstrating excellent communication skills, both over the phone and via email, and by giving attention to detail in every project you undertake. At Westgate, we value creativity and independence, allowing you to rely on your judgment to contribute effectively to our team. Weekend and holiday work may be required, so flexibility is essential! If you have at least one year of experience as an administrative assistant and embody our core values, we invite you to explore the possibility of working in such an exciting environment. Join us at Westgate River Ranch Resort & Rodeo, where every day is an adventure, and your contributions make a real difference!

Frequently Asked Questions (FAQs) for Administrative Assistant Role at Westgate Resorts
What are the primary responsibilities of an Administrative Assistant at Westgate River Ranch Resort & Rodeo?

The primary responsibilities of an Administrative Assistant at Westgate River Ranch Resort & Rodeo include answering and directing phone calls, organizing and scheduling meetings, maintaining contact lists, producing correspondence, assisting in report preparation, and handling various administrative tasks. This role requires strong organizational skills and the ability to manage several projects simultaneously while providing top-notch support to both managers and staff.

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What qualifications do I need to become an Administrative Assistant at Westgate River Ranch Resort & Rodeo?

To become an Administrative Assistant at Westgate River Ranch Resort & Rodeo, candidates must have at least one year of administrative experience. A valid Florida State Driver’s License is also required, along with the ability to make decisions based on judgment and company policy. Additional skills in communication and organization are essential to thrive in this role.

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How does Westgate River Ranch Resort & Rodeo support its Administrative Assistants?

Westgate River Ranch Resort & Rodeo offers comprehensive support for its Administrative Assistants through various benefits, such as health benefits, paid time off, tuition assistance, and opportunities for professional development. The management encourages a healthy work-life balance and values contributions to the team's success.

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What core values are essential for an Administrative Assistant at Westgate River Ranch Resort & Rodeo?

At Westgate River Ranch Resort & Rodeo, the core values essential for an Administrative Assistant include integrity, passion, and a strong work ethic. The company believes these values are fundamental to achieving success and encourages candidates who share and embody these principles to apply.

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Is there a need for administrative staff to work weekends or holidays at Westgate River Ranch Resort & Rodeo?

Yes, Administrative Assistants at Westgate River Ranch Resort & Rodeo may need to work on weekends and holidays as part of their role. This flexibility helps ensure that the office runs smoothly throughout busy periods and aligns with the resort's operational needs.

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Common Interview Questions for Administrative Assistant
Can you describe your previous experience as an Administrative Assistant?

When answering this question, highlight specific tasks you performed in your previous roles, such as managing schedules, coordinating meetings, or handling correspondence. Provide examples of successful projects you handled and emphasize your organizational and multitasking skills.

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How do you prioritize your work when handling multiple tasks at once?

Share your approach to prioritization, such as using lists or project management tools. Describe how you assess deadlines and importance, and provide an example of a time when effective prioritization allowed you to meet multiple deadlines successfully.

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What techniques do you use to maintain confidentiality in your work?

Emphasize the importance of confidentiality and describe methods you use, such as secure filing practices, maintaining discretion, and following company policies regarding sensitive information. Offer an example if applicable.

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How do you handle constructive criticism from supervisors or coworkers?

Explain your positive attitude towards feedback and how you use it to improve your work. Share a specific instance when you received constructive criticism and how you applied it to enhance your performance.

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Describe a challenging situation you faced in a previous administrative role and how you resolved it.

Illustrate your problem-solving skills by detailing a specific challenge you encountered, the steps you took to resolve it, and the outcome. Focus on your ability to think critically and remain calm under pressure.

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What tools or software are you familiar with for managing administrative tasks?

List specific software you are experienced with, such as Microsoft Office Suite, project management tools, or document management systems. Discuss how these tools have enabled you to efficiently complete your administrative responsibilities previously.

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How would you ensure effective communication within the office?

Discuss various methods to facilitate communication, such as regular updates, status meetings, and utilizing digital communication platforms. Provide an example of a time you contributed to improving office communication effectively.

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How do you keep yourself organized in a busy work environment?

Explain organizational techniques you employ, such as to-do lists, calendar management, and filing systems. Share a real-life example that demonstrates your organizational skills in a fast-paced environment.

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What makes you interested in the Administrative Assistant position at Westgate River Ranch Resort & Rodeo?

Articulate your passion for supporting teams in a dynamic environment like Westgate River Ranch. Discuss how the resort's values resonate with you and why you want to contribute to such an exciting workplace.

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How would you handle a situation where a visitor was dissatisfied or upset?

Describe your approach to managing difficult interactions by emphasizing empathy, active listening, and problem-solving. Illustrate a scenario if applicable where you successfully diffused a tense situation with a visitor.

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As an innovative and dynamic company, Westgate Resorts promotes a positive and fulfilling work environment by investing in its employees in many different ways. By providing a multitude of outstanding benefits, discounts, development opportunities...

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Full-time, on-site
DATE POSTED
April 11, 2025

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