Housekeeper - job 1 of 3

As a Housekeeper at Westgate Myrtle Beach, your primary responsibilities will include cleaning and preparing guest rooms to the highest standards of quality. This entails stripping beds, removing trash, and cleaning various areas of the rooms, ensuring a pleasant stay for guests. You're also expected to achieve a productivity goal while maintaining an inspection score of 90% or above, which indicates the top-notch quality we aim for.

To qualify for the Housekeeper role at Westgate Myrtle Beach, candidates should ideally have a high school diploma or GED. Prior experience in a similar role is preferred but not mandatory. A strong work ethic, the ability to lift up to 35 pounds regularly, and passing a background check are also important requirements for applicants.

At Westgate Myrtle Beach, our Daily Pay benefit allows Housekeepers to access their earned wages whenever needed. This means you don't have to wait until the end of the pay period to receive your compensation; instead, you can get paid on-demand for the hours you've worked, which can greatly assist with budgeting and financial flexibility.

Working as a Housekeeper at Westgate Myrtle Beach is unique due to our commitment to fostering a fun and family-oriented culture. You’ll be part of a dynamic team that works together to create memorable experiences for guests, all while earning competitive pay, receiving exclusive discounts, and having access to various wellness programs and advancement opportunities.

The work environment for Housekeepers at Westgate Myrtle Beach is vibrant and supportive. You’ll get to work with a team that values integrity and passion, contributing to a collaborative atmosphere where everyone supports each other. This allows for not only a productive workday but also meaningful connections with colleagues and a sense of community within the organization.

It's essential to highlight any previous roles where you've gained relevant experience. Speak about specific tasks you've handled, such as cleaning procedures, time management skills, or situations where you maintained high cleanliness standards, showing how those experiences make you a better fit for the Housekeeper position at Westgate Myrtle Beach.

Addressing guest concerns promptly and respectfully is key. Explain how you would listen to the guest's concerns, assess the situation, and take corrective action immediately, which could include re-cleaning the room while ensuring effective communication to retain guest satisfaction.

Discuss how your day would generally start with a review of the cleaning schedule and how you would prioritize tasks based on checkouts and special requests. Emphasize your time management skills and the importance of maintaining consistency in quality as tasks are completed.

Share specific cleaning supplies and equipment you're accustomed to, emphasizing safe handling and storage practices. You can also highlight your understanding of safety protocols, such as wearing gloves and following labels for chemical use, showcasing your commitment to safety in all cleaning tasks.

Discuss the importance of physical fitness and stamina for cleaning jobs. You might mention techniques you use for time management, taking brief breaks to recharge, or utilizing the right cleaning techniques to minimize fatigue while keeping your mind focused on providing quality service.

Explain how teamwork is vital to maintaining high standards of cleanliness for guests. Share examples of how you have helped a colleague in the past or how you would be willing to assist others to create a collaborative and positive work environment at Westgate Myrtle Beach.

Elaborate on how attention to detail is essential in housekeeping. Provide examples of how you notice small details or take extra steps to ensure guest satisfaction, reinforcing your commitment to achieving that 90% inspection score required for the Housekeeper role.

Consider discussing challenges like maintaining productivity while ensuring high-quality service. You can then explain how you plan to manage this through effective time management and a disciplined approach to cleaning routines.

Reflect on what draws you specifically to Westgate Myrtle Beach, whether it's the company culture, the benefits like Daily Pay, or the opportunity to work in a beautiful location. Express your enthusiasm for the role and alignment with the company's values.

Discuss how delivering exceptional housekeeping service involves not only task completion but also creating a welcoming atmosphere for guests. Highlight the importance of cleanliness alongside guest interaction and satisfaction as central to the role of a Housekeeper at Westgate Myrtle Beach.