General Manager, UK

As a General Manager at Who Gives A Crap in the UK, your main responsibilities will include strategizing and leading the UK market operations, driving customer acquisition initiatives, and mentoring cross-functional teams. You'll be in charge of crafting long-term visions for retail growth and collaborating with various departments to ensure successful execution of the strategic plan.

Ideal candidates for the General Manager position at Who Gives A Crap should have substantial experience in the UK market, particularly in growth-oriented roles. A proven track record of market expansion, team leadership, and strategic planning is crucial. Additionally, you should be skilled in data-driven decision-making and possess strong communication abilities to foster cross-functional collaboration.

Who Gives A Crap promotes sustainable growth in the UK by leveraging local market insights to define ambitious yet achievable strategies. The General Manager will help design and implement growth initiatives that focus on customer acquisition, brand expansion, and product evolution tailored to the UK market's unique needs.

Who Gives A Crap stands out as a unique employer because we are a certified B Corp™ with a mission to create positive social and environmental impact. We offer competitive remuneration, comprehensive healthcare benefits, generous paid leave, and a team-oriented culture that emphasizes making a difference while enjoying the journey.

The General Manager at Who Gives A Crap plays a crucial role in enhancing the company's impact in the community. By leading initiatives that contribute to the growth of vital sanitation projects, they directly influence the positive change brought about by our donations, helping to provide clean water and proper toilet facilities for those in need around the globe.

When answering this question, provide specific examples of how you've developed and executed strategic plans tailored to the UK market. Discuss methodologies you utilized and how they led to tangible business growth or customer engagement.

Share your approach to fostering collaboration and accountability among diverse teams. Highlight previous experiences where you successfully guided teams towards shared goals, emphasizing your strategies for communication and conflict resolution.

Mention key performance indicators (KPIs) pertinent to the General Manager role, such as customer acquisition rates, sales growth, and market share expansion. Explain how you would ensure these metrics align with strategic objectives and promote continuous improvement.

Show that you’re knowledgeable about the eco-friendly product market by discussing its trends, challenges, and opportunities. Explain how your background and experience can help Who Gives A Crap navigate this landscape effectively.

Use this opportunity to illustrate a successful campaign or initiative that led to increased customer acquisition. Include the strategies used, tools employed, and the measurable results achieved.

Share your prioritization methodology, perhaps mentioning tools or frameworks you use, like the Eisenhower Matrix. Provide an example of how this approach has helped you manage competing projects successfully.

Discuss the importance of clear communication and regular check-ins. Mention how you use metrics and feedback to keep the team aligned with both local and global objectives, ensuring that everyone understands their role within the larger framework.

Give a nuanced analysis of the current challenges in the UK market, such as competition and consumer attitudes towards sustainability. Provide suggestions on how to overcome these challenges to promote growth.

Reflect on a instance where you made a tough call that had significant consequences. Detail your thought process, the outcome, and what you learned from the experience, emphasizing your leadership style.

Your response should show passion for the company's mission and values. Explain how you resonate with the brand's commitment to making a difference and how you see your role contributing to that mission.