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Principal Digital Marketing Manager, Marketplace

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

This role is in the Workday Global Digital Marketing team and will play a significant role in the mission to drive personalized and connected experiences that engage audiences and accelerate business outcomes. This role and the team are in the broader Global Field & Go to Market team who drive integrated marketing plans to generate demand in the markets we serve across the globe.

We fuel Workday’s growth by delivering impactful web experiences that differentiate us to our global audiences and demonstrate how they can gain competitive advantage in a changing world. The team is thinking bigger and bolder than ever before, fostering a higher tolerance for risk, to support building higher levels of brand equity and reputation to achieve greater lead attainment for sales.

About the Role

As the Principal Digital Marketing Manager, Marketplace, you will be the driving force behind the global digital presence and growth of the Workday Marketplace. You will own the end-to-end digital marketing strategy, web experience, and digital customer journey, ensuring a world-class experience that attracts, engages, and converts users into valuable App ARR. This is a high-impact role where you'll collaborate closely with partner, product, marketing, strategy, and sales teams, leveraging your expertise to shape and optimize the Marketplace into a key driver of business growth. You will be a vital member of a dynamic and empowered cross-functional team, contributing directly to strategic recommendations and delivering exceptional digital experiences.

About You

Responsibilities:

  • Own and drive the global web strategy for the Workday Marketplace, aligning with business objectives defined in collaboration with Partner, Strategy, Sales, and Marketing teams. This includes setting clear goals, developing comprehensive plans, and ensuring consistent execution.

  • Lead the optimization of the Workday Marketplace web experience and digital customer journey, working closely with multiple stakeholders to drive digital engagement that will result in Workday software and Partner app sales, and Partner generated revenue.

  • Map and analyze customer journeys across Workday's websites, including Community, and other digital touchpoints to identify opportunities for seamless integration.

  • Collaborate closely with the UX team to translate strategic insights into innovative and user-centric designs, from initial wireframes to detailed requirements and final Figma designs. Partner with Global Partners, Web Marketing and the MarTech teams to successfully implement and launch these designs.

  • Establish and utilize robust web analytics and behavioral data to measure the effectiveness of the web experience. Leverage these insights to drive continuous optimization, A/B testing, and targeted personalization strategies for maximum impact.

  • Partner strategically with cross-functional Partner, Product & Marketing teams to develop integrated digital demand generation programs for the Workday Marketplace across various channels, including social media, display advertising, SEO/PPC, video, and email.

  • Define, track, and report on key performance indicators (KPIs) and key results (KRs), ensuring regular management reporting and operational reviews are focused on data-driven insights and actionable outcomes.

  • Evangelize and share best practices and key learnings across the Marketplace leadership team, fostering a data-driven culture and ensuring continuous improvement across all digital initiatives.

Basic Qualifications

  • 12+ years of digital marketing experience

  • 6+ years of experience in any of the following: web experience journeys, personalization, SEO, PPC, display, programmatic, social media, email, chat, etc.

  • 2+ years of Marketing experience with an App Marketplace

Other Qualifications

  • Familiarity with content management systems, analytics tools, project management software, and marketing automation systems (Adobe Experience Manager, Adobe Analytics, Workfront, Marketo, etc).

  • Ability to identify and adapt to changing audience behavior.

  • Shown success in collaborating with multiple matrixed teams to analyze, respond to, and effectively address various business needs and challenges, from marketing performance to internal operations and process refinement.

  • Ability to work and excel in highly matrixed organizations.

  • Excellent verbal, written, and presentation skills.

  • Digital demand generation experience is desirable.

  • Enterprise software and/or B2B experience is a plus.


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton


 

Primary Location Base Pay Range: $163,200 USD - $244,800 USD


 

Additional US Location(s) Base Pay Range: $140,600 USD - $244,800 USD



Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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What You Should Know About Principal Digital Marketing Manager, Marketplace, Workday

At Workday, we believe in creating brighter workdays, and as our Principal Digital Marketing Manager for the Marketplace, you'll play a pivotal role in that mission. Supporting the Global Digital Marketing team, based in Pleasanton, California, you'll oversee a comprehensive digital marketing strategy aimed at enhancing the Workday Marketplace’s web experience. Imagine leading efforts that drive engagement and conversion for our Marketplace, all while collaborating with various teams including Product, Marketing, and Sales. We're looking for a visionary like you to define the customer journey, ensuring each touchpoint is impactful and user-friendly. Beyond the technical side, you’ll have the opportunity to creatively contribute to our growth by optimizing our digital presence. From aligning web strategies with business objectives to leveraging analytics for continuous improvement, your expertise will help us shine in a competitive market. With 12+ years of digital marketing experience and a knack for fostering cross-functional collaboration, you're equipped to propel our Marketplace to new heights. At Workday, we truly value each team member, promoting a culture where everyone can express their best selves. If you're excited to make a significant impact in shaping our digital narrative, this is your chance to thrive in a supportive and innovative environment!

Frequently Asked Questions (FAQs) for Principal Digital Marketing Manager, Marketplace Role at Workday
What are the responsibilities of a Principal Digital Marketing Manager at Workday?

As the Principal Digital Marketing Manager at Workday, you'll drive the global web strategy for the Workday Marketplace. This involves collaborating with teams across the business to set clear goals, developing comprehensive marketing plans and leading the optimization efforts to enhance our web experience and customer journey. Your work will directly influence digital engagement and ultimately boost our software and partner app sales.

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What qualifications are needed for the Principal Digital Marketing Manager role at Workday?

Candidates for the Principal Digital Marketing Manager position at Workday should have a minimum of 12 years of digital marketing experience. Specifically, 6 years in areas like web experience, SEO, PPC, and social media is essential, along with at least 2 years in marketing with an App Marketplace. Familiarity with content management systems and analytics tools is also highly preferred.

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How does the Principal Digital Marketing Manager contribute to Workday’s growth?

In your role as Principal Digital Marketing Manager at Workday, you’ll optimize the digital customer journey and web experience for the Marketplace. By leveraging analytics and collaborating with various teams, you’ll create innovative strategies that attract and convert users, ultimately driving sustainable business growth and enhancing brand recognition.

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What kind of working environment can a Principal Digital Marketing Manager expect at Workday?

At Workday, the work environment for a Principal Digital Marketing Manager is collaborative and empowering. You'll join a cross-functional team where sharing best practices and learning from each other is encouraged, aligned with our value of putting people first. Our flexible work approach means you can balance in-office connections with remote work, promoting both community and personal productivity.

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What is the pay range for the Principal Digital Marketing Manager position at Workday?

The annual base salary range for the Principal Digital Marketing Manager position at Workday is between $163,200 and $244,800, depending on factors like location and experience. Additionally, the role may include bonuses and stock grants, reflecting our commitment to rewarding performance and contribution.

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Common Interview Questions for Principal Digital Marketing Manager, Marketplace
Can you describe your experience with digital marketing strategies?

In answering this question, it's essential to highlight specific strategies you've successfully implemented. Discuss how these strategies met business objectives and include metrics that showcase your impact on engagement and conversion rates.

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How do you approach creating a seamless digital customer journey?

When replying, explain your systematic approach to mapping out customer journeys. Include details on how you have utilized analytics to identify pain points and optimize touchpoints to enhance user experience and engagement.

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What digital marketing tools and software are you familiar with?

Mention specific tools and software, such as Adobe Experience Manager or Marketo, that you've utilized in your previous roles. Discuss how these tools have helped you enhance digital marketing efforts and track performance metrics.

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Can you give an example of a successful digital campaign you managed?

Detail a specific campaign, discussing your role, the strategy you applied, the results achieved, and any learnings that emerged from the experience. This insight will demonstrate your hands-on expertise and strategic thinking.

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How do you stay up-to-date with the latest digital marketing trends?

Share the resources you rely on, such as industry blogs, webinars, or conferences. Emphasize your proactive nature in seeking out new trends and how you’ve applied those learnings in your work.

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What is your experience with SEO and PPC strategies?

Explain your understanding of both SEO and PPC. Discuss how you’ve developed or optimized campaigns in these areas and highlight key successes such as improved rankings or increased ROI.

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How do you measure the success of a digital marketing initiative?

Discuss your experience in defining KPIs and utilizing analytics to assess the effectiveness of digital campaigns. Include examples of reports you’ve generated to illustrate performance and inform future strategies.

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How do you prioritize multiple projects with tight deadlines?

Share your approach to time management and prioritization. You might discuss tools or methodologies you've used, like Agile or Kanban, and give examples of how you've successfully delivered projects under pressure.

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What role does collaboration play in your marketing efforts?

Emphasize the importance of teamwork in digital marketing by illustrating past collaborative efforts with product, sales, and UX teams. Highlight specific outcomes that resulted from these partnerships.

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How would you handle a major setback in a marketing campaign?

Make sure to express a solution-oriented mindset. Discuss how you would analyze the situation, gather insights, and pivot your strategy to address the issues while ensuring that key learnings inform future campaigns.

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Workday brings finance, HR, and planning into one system, making it possible for enterprises of all sizes to shed their disparate systems and build better businesses. We serve over 7,900 of the world’s largest companies, educational institutions, ...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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