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In-House Marketing Coordinator - job 3 of 4

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

  • Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

  • High School Diploma or equivalent is required.

Training requirements

  • None

Knowledge and skills

  • Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
     

Technical Skills

  • Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About In-House Marketing Coordinator, Wynd

Join our vibrant team at Travel + Leisure Co. as an In-House Marketing Coordinator in Austin, where you will get the opportunity to connect directly with prospective and current owners at our stunning resorts. As a brand ambassador for Wyndham Destinations, you'll be the friendly face greeting guests and presenting our exceptional sales-preview tours. Imagine each day being filled with interaction, motivation, and the joy of turning vacation dreams into reality for families around the world. Your role will involve scheduling meetings for presentations, qualifying prospective customers, and collaborating closely with resort staff to ensure every guest feels welcomed and informed. With your clear communication skills and a keen interest in sales and marketing, you can help create memorable experiences while achieving your performance goals. The position offers a fantastic balance of training, ongoing support, and career development opportunities that will help you grow. Plus, we provide an array of amazing health and welfare benefits to support your well-being. It's all part of our commitment to making your experience at Travel + Leisure Co. not just a job, but a fulfilling career where memories truly start with you.

Frequently Asked Questions (FAQs) for In-House Marketing Coordinator Role at Wynd
What are the main responsibilities of an In-House Marketing Coordinator at Travel + Leisure Co.?

As an In-House Marketing Coordinator at Travel + Leisure Co., your primary duties involve being a positive brand ambassador and engaging with prospective customers at our resorts. You'll greet guests, encourage them to attend sales presentations, screen potential customers, and make sales-tour reservations while complying with company guidelines and performance standards.

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What qualifications are required for the In-House Marketing Coordinator position at Travel + Leisure Co.?

While previous sales or marketing experience is preferred, it's not mandatory to apply for the In-House Marketing Coordinator role at Travel + Leisure Co. A high school diploma or equivalent is required, along with solid communication skills and the ability to work effectively in a team environment.

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What skills will help me succeed as an In-House Marketing Coordinator at Travel + Leisure Co.?

To thrive as an In-House Marketing Coordinator at Travel + Leisure Co., strong written and verbal communication skills are essential. Being proficient in MS Excel and Word, understanding general computer operations, and showcasing a warm, engaging personality will help you connect with guests and achieve your performance goals.

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Is travel required for the In-House Marketing Coordinator position at Travel + Leisure Co.?

No, travel outside of the home site’s area is not required for the In-House Marketing Coordinator position at Travel + Leisure Co. You will primarily focus on marketing activities within the resort environment, providing a consistent work location.

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What career development opportunities are available for the In-House Marketing Coordinator at Travel + Leisure Co.?

At Travel + Leisure Co., as an In-House Marketing Coordinator, you will attend scheduled training sessions and department meetings to enhance your skills and industry knowledge, ensuring continuous growth and comprehensive support for advancing your career.

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Common Interview Questions for In-House Marketing Coordinator
How would you handle a situation where a guest is reluctant to attend a sales presentation?

In this scenario, it's essential to listen actively to the guest's concerns and empathize with their perspective. You could highlight the benefits of the presentation by emphasizing exclusive offers or free experiences. It's about making them feel valued and excited about the opportunities.

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What strategies do you use to qualify prospective customers at the resort?

I focus on asking open-ended questions to gauge customer interest and needs. I ensure to listen carefully to their responses and match the value of our offerings to their desires. Creating a rapport helps in qualifying whether they would benefit from attending a sales presentation.

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Can you describe a time when you exceeded your performance goals?

I recall a period when I aimed to exceed my sales targets by enhancing my guest interaction techniques. I tailored my approach to different audiences and used data to identify which incentives worked best, leading to a significant increase in attendance at presentations.

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How important is teamwork in your role as an In-House Marketing Coordinator?

Teamwork is crucial in the role of an In-House Marketing Coordinator. Collaborating with resort staff ensures optimal guest experiences, as we rely on each other’s strengths to effectively greet and engage prospects, leading to successful outcomes.

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What do you consider key traits for an effective brand ambassador?

An effective brand ambassador should possess excellent communication skills, a friendly demeanor, and the ability to authentically engage with customers. Being enthusiastic and knowledgeable about the brand is vital in building trust and rapport with potential clients.

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How will you keep updated with marketing trends relevant to your role?

I believe in continuous learning, so I would stay updated through industry publications, attending webinars, and participating in training sessions offered by Travel + Leisure Co. Networking with other professionals also provides valuable insights and best practices.

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Describe your experience with sales and marketing in previous roles.

In my previous roles, I focused on engaging customers, developing promotional materials, and analyzing audience responsiveness. My experience helped me learn how to effectively market products and services, allowing me to contribute significantly to team goals.

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How would you adapt your communication style to different types of guests?

I tailor my communication based on the individual’s personality and preferences. Some guests might appreciate a more casual approach, while others may prefer professional interactions. Being adaptable allows me to connect meaningfully with each guest.

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What motivates you to work in marketing within the travel industry?

I'm genuinely passionate about travel and making memorable experiences for others. The dynamic nature of the travel industry, combined with the ability to positively influence people’s vacation choices, drives my motivation to excel in marketing.

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How do you approach setting performance goals in your role?

I believe in setting SMART goals—Specific, Measurable, Achievable, Relevant, and Time-bound. Regularly reviewing my progress and adjusting my strategies allows me to stay focused on meeting and exceeding my performance standards.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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