Marketing Coordinator - job 2 of 3

As a Marketing Coordinator at Travel + Leisure Co., your responsibilities will include serving as a brand ambassador, greeting potential customers, and encouraging them to attend sales presentations. You will also be key in screening and qualifying customers, managing sales-tour reservations, and collaborating with resort staff to ensure a seamless guest experience. This role is all about creating a fun environment where guests can discover exciting vacation options!

To apply for the Marketing Coordinator role at Travel + Leisure Co., a high school diploma or equivalent is required. While prior sales or marketing experience is preferred, it's not mandatory; we welcome passionate individuals eager to learn. You'll also need strong communication skills and a basic understanding of computer software such as MS Excel and Word.

Daily tasks for a Marketing Coordinator in Leavenworth Park Village include welcoming guests, encouraging them to participate in a sales preview, collecting necessary deposits, and attending training sessions to stay informed about marketing information and industry trends. You’ll spend most of your time engaging with customers and ensuring they have a memorable experience!

For the Marketing Coordinator position at Travel + Leisure Co., there are no travel requirements outside of the home site's area. You’ll primarily be engaging with guests at the resort, making it a perfect role for those who want to work in a vibrant local setting without extensive travel.

As a Marketing Coordinator at Travel + Leisure Co., you can expect a comprehensive benefits package that includes medical, dental, and vision care, along with paid time off and a 401k with employer match. You’ll also have access to wellness programs and even special days to volunteer at organizations of your choice, ensuring that you are supported in every aspect of your professional life!

Excellent customer service in the Marketing Coordinator role can be defined by how well you connect with guests, ensuring they feel valued and respected. It's about actively listening to their needs, providing accurate information, and creating a welcoming atmosphere that makes them excited about the opportunities we offer.

In answering this question, outline a specific situation where you had to achieve a sales target, the strategies you employed, and the outcome. Highlight your ability to remain focused and adapt while collaborating with your team to reach goals.

Engaging potential customers can involve various strategies such as offering personalized greetings, understanding their preferences, and presenting tailored vacation packages. You could also implement incentive programs that motivate guests to join sales presentations while fostering a relaxed, enjoyable environment.

Prioritizing tasks requires assessing urgency and importance. By setting daily goals based on performance standards, you can allocate time effectively, ensuring critical responsibilities like guest engagements are addressed promptly while still meeting training and administrative requirements.

Key skills for a successful Marketing Coordinator include strong communication abilities, customer service excellence, time management, and teamwork. Additionally, being skilled with technology, especially relevant software and tools, is essential to ensure efficient operations.

Staying updated on industry trends involves regularly reading industry publications, attending webinars, and participating in networking opportunities. By maintaining relationships with industry professionals and engaging in continuous learning, you ensure that your marketing strategies remain relevant and effective.

In your response, provide an example of a successful team project, highlighting your role, how you collaborated with others, and the goal you achieved together. Emphasize communication, flexibility, and the shared commitment to success as key components.

When handling constructive criticism, it's essential to approach it with an open mind. Discuss your ability to reflect on feedback positively and use it as an opportunity for growth and improvement in your performance as a Marketing Coordinator.

Discuss your passion for travel and hospitality, and how the mission of Travel + Leisure Co. aligns with your values. You can express enthusiasm about contributing to an innovative company committed to providing exceptional customer experiences.

To answer this, highlight your relevant skills, your experience in customer-facing roles, and your dedication to meeting performance targets. Demonstrating your enthusiasm for travel and the company's mission, along with your capacity for team collaboration, will further solidify your fit for the role.