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In House Marketing Coordinator - job 2 of 2

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

In person marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.

Essential Job Responsibilities

  • Serve as a positive and professional brand ambassador for Wyndham Destinations
  • Partner with the resort staff to receive arrival sheets of guests checking in
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour
  • Screen and qualify potential customers based on company guidelines
  • Make sales-tour reservations and collect required deposits

Responsibilities include, but are not limited to:

  • Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)

Travel Requirements

No travel required outside of the home site’s area

Minimum Requirements and Qualifications

Sales and/or marketing experience is preferred, not required. Must maintain production standards.

Education

  • High School Diploma or equivalent is required.

Training requirements

  • None

Knowledge and skills

  • Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.

     

Technical Skills

  • Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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Average salary estimate

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What You Should Know About In House Marketing Coordinator, Wyndham Destinations

Join us at Travel + Leisure Co. as our In House Marketing Coordinator in beautiful Sevierville, TN! Here, we pride ourselves on being the premier vacation ownership and travel membership company, and we're excited to grow our dynamic team. As an In House Marketing Coordinator, you will play a crucial role in engaging with prospective and current owners at our resorts. Your days will be filled with interaction as you schedule presentations, greet guests, and act as a brand ambassador for Wyndham Destinations. You're not just marketing – you're crafting memorable experiences and connecting people with their dream vacations! If you're looking for a lively work environment where every day is different and filled with opportunities to learn, then this position is for you. We rely on your ability to present and incentivize potential guests while working closely with resort staff to bring our mission of putting the world on vacation to life. In addition to your energetic personality, we seek individuals with strong communication skills and a willingness to collaborate. With comprehensive benefits and a supportive team, your journey in hospitality at Travel + Leisure Co. could be just the adventure you’ve been looking for. Come help us create lasting memories!

Frequently Asked Questions (FAQs) for In House Marketing Coordinator Role at Wyndham Destinations
What are the main responsibilities of the In House Marketing Coordinator at Travel + Leisure Co.?

As the In House Marketing Coordinator at Travel + Leisure Co., your primary responsibilities include greeting and incentivizing prospective customers to attend sales presentations, scheduling and managing sales tour reservations, and collaborating with resort staff to welcome guests. You will be expected to maintain company standards and performance goals while continuously developing your marketing skills.

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What qualifications are essential for the In House Marketing Coordinator position at Travel + Leisure Co.?

Travel + Leisure Co. prefers candidates with prior sales and/or marketing experience for the In House Marketing Coordinator position, though it is not a strict requirement. A high school diploma or its equivalent is necessary, and your ability to communicate clearly and work collaboratively within a team is crucial.

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What skills are important for a successful In House Marketing Coordinator at Travel + Leisure Co.?

To thrive as an In House Marketing Coordinator at Travel + Leisure Co., you should possess clear verbal and written communication skills, be proficient in general computer applications including MS Word and Excel, and have a knack for engaging with guests. A team-oriented mindset will help you fit right in with our friendly work culture.

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Is there any travel required for the In House Marketing Coordinator role at Travel + Leisure Co.?

No travel is required outside of the local area for the In House Marketing Coordinator position at Travel + Leisure Co. Your work will primarily take place on-site, allowing you to fully engage with guests at our beautiful resorts in Sevierville, TN.

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What benefits does Travel + Leisure Co. offer to In House Marketing Coordinators?

Travel + Leisure Co. provides a comprehensive range of benefits for In House Marketing Coordinators working 30 hours or more each week. These include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with employer match, and even paid time off options, in addition to a supportive work environment and opportunities for personal growth.

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Common Interview Questions for In House Marketing Coordinator
Can you describe your experience with customer engagement as an In House Marketing Coordinator?

When answering this question, emphasize your previous experiences where you successfully engaged customers. Provide specific examples of how you greeted guests, encouraged participation in marketing activities, and maintained a welcoming atmosphere that promotes positive brand representation.

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How would you handle a situation where a guest is reluctant to attend a sales presentation?

In your response, demonstrate your conflict resolution skills by discussing strategies that include understanding guest concerns, addressing objections thoughtfully, and potentially offering incentives to encourage their participation while ensuring a professional demeanor.

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What techniques would you use to qualify a potential customer effectively?

To answer this question, share techniques such as asking open-ended questions to understand customer preferences, using company guidelines to assess suitability, and being attentive to verbal cues that indicate interest or reservations.

Join Rise to see the full answer
What marketing strategies do you think work best for attracting prospective customers?

Discuss various marketing strategies such as personalized outreach, utilizing social media channels for engagement, and hosting events to draw in potential customers, explaining how they can foster connections and boost attendance at presentations.

Join Rise to see the full answer
How would you stay updated with industry trends as an In House Marketing Coordinator?

Mention your commitment to continuous learning by participating in training sessions, following industry publications, and networking with other marketing professionals. This will show your proactive approach to staying abreast of changes that impact your role.

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Describe a time when you had to work collaboratively in a team environment.

Provide an example from your professional background where teamwork played a crucial role in achieving a target or overcoming challenges. Highlight how you contributed to the group and any specific outcomes that resulted from your collaboration.

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What do you believe is the key to effective communication in the workplace?

Discuss the importance of clarity, active listening, and adapting your communication style to your audience. Share examples of how effective communication has resulted in positive outcomes in previous roles.

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How do you manage your time and prioritize tasks in a busy environment?

Present your organizational skills by discussing methods like creating to-do lists, setting clear deadlines, and using time management tools that enable you to balance multiple responsibilities while meeting performance goals.

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What appeals to you about the In House Marketing Coordinator position at Travel + Leisure Co.?

Express genuine enthusiasm for the role by discussing your passion for the travel industry and how you resonate with Travel + Leisure Co.'s mission. Highlight what excites you about contributing to creating memorable vacation experiences.

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How would you define success in the role of an In House Marketing Coordinator?

Offer a definition of success that includes achieving or exceeding personal performance targets, fostering guest engagement, and positively impacting the overall reputation of Travel + Leisure Co. as a premier vacation destination.

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Wyndham Destinations provides a contemporary take on the timeshare model through our industry-leading brands including Club Wyndham, Worldmark by Wyndham, Shell Vacations Club, and Margaritaville Vacation Club by Wyndham. We offer travelers the ch...

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DATE POSTED
April 10, 2025

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