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Sales Discovery Representative

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary:

The primary purpose of this position is to sell the guest a trial program (Discovery); this allows the client to experience Wyndham Vacation Ownership on a trial basis.

Responsibilities and Duties:

  • Greet guests in Discovery area after sales presentations and explain that they will conduct a survey of guests' experience.
  • Conduct survey regarding guests experience and present Discovery program in a professional manner, with the goal of selling guest the Discovery program.
  • Answer all of the guests questions accurately in accordance with company sales quotas for a Discovery Associate.
  • When guest purchases, prepare worksheet including all required information and deliver worksheet to Contracts office for
    processing.
  • Answer all post sale client inquiries to ensure customer satisfaction.
  • Follow all company and department policies and procedures.
  • Any other assigned duties as requested by supervisor.
  • Meeting the established sales quotas for Discovery Associates.

Minimum Qualifications:

  • High School Diploma or equivalent (G.E.D.)
  • Must have Timeshare Sales Experience
  • Ability to make effective sales presentations and work independently.
  • Must meet or exceed minimum performance standards 1350 APG and not be on any level of formal corrective action.
  • President Club achievers preferred. 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability)• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $16.50 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.

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Average salary estimate

$34320 / YEARLY (est.)
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$34320K
$34320K

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What You Should Know About Sales Discovery Representative, Wyndham Destinations

If you're looking for a vibrant opportunity to kickstart your career in the travel industry, the Sales Discovery Representative position at Travel + Leisure Co. is calling your name! Located in beautiful Napa County, CA, this role is all about helping clients experience the magic of vacation ownership through a trial program known as Discovery. In this position, you'll greet guests right after their sales presentations, engaging them by conducting surveys and introducing them to the perks of the Discovery program. Your charm and sales skills will be essential as you work to meet those sales quotas, transforming casual inquiries into enticing offers. Not only will you answer guest questions with clarity and professionalism, but you'll also ensure every client leaves satisfied and excited about their travel opportunities. At Travel + Leisure Co., you'll be part of an innovative team that values excellence and a culture of support. Plus, the benefits package is fantastic, catering to your health, wellness, and even your future with a robust 401k plan! Here, every day brings new challenges and rewards as you help people create unforgettable memories. So, if you've got timeshare sales experience, a positive attitude, and a drive for results, we'd love to see you apply and join our journey to put the world on vacation with us!

Frequently Asked Questions (FAQs) for Sales Discovery Representative Role at Wyndham Destinations
What are the responsibilities of a Sales Discovery Representative at Travel + Leisure Co.?

As a Sales Discovery Representative at Travel + Leisure Co., your main responsibility is to sell the Discovery trial program, allowing guests to experience vacation ownership. Duties include greeting guests, conducting guest experience surveys, presenting the Discovery program, accurately answering guests' questions, preparing sales worksheets, and ensuring customer satisfaction post-sale.

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What qualifications are required for the Sales Discovery Representative position at Travel + Leisure Co.?

To qualify for the Sales Discovery Representative position at Travel + Leisure Co., candidates should have a High School Diploma or equivalent, experience in timeshare sales, and the ability to make engaging sales presentations. Additionally, you must meet specific performance standards related to sales quotas and not be on any corrective action levels.

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What kind of benefits can I expect as a Sales Discovery Representative at Travel + Leisure Co.?

As a Sales Discovery Representative at Travel + Leisure Co., you'll enjoy a comprehensive benefits package that includes health, dental, and vision insurance, flexible spending accounts, life and accident coverage, disability insurance, 401k with employer match, and a wellness program. Plus, there are additional perks like paid time off and volunteer days!

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How is the compensation structured for a Sales Discovery Representative at Travel + Leisure Co.?

The compensation for a Sales Discovery Representative at Travel + Leisure Co. starts at $16.50 per hour during the training period, in addition to commissions and bonuses. After training, you will earn at least the state’s minimum wage plus commissions and bonuses as well.

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What attributes make a successful Sales Discovery Representative at Travel + Leisure Co.?

Successful Sales Discovery Representatives at Travel + Leisure Co. are effective communicators, possess strong sales skills, and have the ability to work independently. A positive attitude, a knack for engaging guests, and a dedication to meeting quotas are essential for thriving in this role.

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Common Interview Questions for Sales Discovery Representative
Can you describe your experience in timeshare sales?

In response to this question, highlight your specific experiences in timeshare sales, focusing on your achievements and any training you've received. Mention how these experiences have prepared you for the Sales Discovery Representative role at Travel + Leisure Co.

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How would you approach a guest who seems hesitant about the Discovery program?

Here, emphasize your ability to engage with guests. Discuss how you would identify their concerns, provide reassurance with relevant information, and highlight the benefits of the Discovery program to ease their hesitations.

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What strategies do you use to meet sales quotas?

Share specific techniques you've successfully employed to meet sales goals in the past. This could include building rapport with guests, actively listening to their needs, and utilizing effective closing techniques to finalize sales.

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How do you ensure customer satisfaction post-sale?

Discuss your approach to follow-up communications after the sale, addressing customer inquiries promptly, and ensuring they have all the information needed for their Discovery experience. Highlight your commitment to maintaining positive relationships.

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What motivates you in a sales role?

Talk about your passion for helping others create memorable experiences and how achieving sales goals through genuine interactions drives your motivation. Mention how you enjoy the challenges and rewards that come with sales.

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Describe a time when you turned a 'no' into a 'yes.'

This question is an opportunity to showcase your resilience. Share a specific story where you managed to change a customer's mind by addressing their concerns, showcasing the benefits, and building trust.

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How familiar are you with vacation ownership concepts?

In answering this question, demonstrate your understanding of vacation ownership. Discuss any relevant training you've had or knowledge you've gained, and how this aligns with the Sales Discovery Representative role.

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Tell me about a successful sales presentation you've delivered.

Provide details about a specific presentation that went well. Discuss the strategies you used, the audience's response, and how this success would translate into your role at Travel + Leisure Co.

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What role does teamwork play in a sales environment?

Emphasize the importance of collaboration and support among your team. Share examples of how working together can boost morale and lead to greater sales success for everyone.

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Why do you want to work for Travel + Leisure Co.?

Express your admiration for Travel + Leisure Co.'s mission of putting the world on vacation and its commitment to excellence. Share how this aligns with your personal values and career goals, making you an eager candidate for the Sales Discovery Representative position.

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Wyndham Destinations provides a contemporary take on the timeshare model through our industry-leading brands including Club Wyndham, Worldmark by Wyndham, Shell Vacations Club, and Margaritaville Vacation Club by Wyndham. We offer travelers the ch...

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DATE POSTED
April 10, 2025

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