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GTM Strategy and Operations Analyst

Companies that struggle to manage hundreds of millions of dollars in spend because of decades-old software experience slower growth and more roadblocks to innovation. It may sound like an obvious problem, but it’s also a widespread one–and businesses are desperate to solve it.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space. Today, leading companies like Instacart, Anthropic, Sephora, Discover, Reddit, and Lyft rely on Zip to manage billions of dollars in spend.

We're a fast-growing team that helped scale category-defining companies like Airbnb, Facebook, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

As a GTM Strategy and Operations Analyst on our GTM Strategy & Operations team, you will play a key role in helping our sales organization execute on its aggressive growth goals. The GTM Strategy & Operations function sits at the nexus of sales, marketing, finance, and product, giving you a cross-functional seat at the table to learn how a business really runs. 

You Will

  • Bring analytical rigor to our GTM organization: You will help our sales leaders make data-driven decisions by providing insights through dashboards, ad hoc analytics, and critical reporting. 

  • Run our operational engine: You will be the point person for critical operations that help our sales team run smoothly. You’ll take the lead on territory carving, data accuracy, and applying our rules of engagement to real world examples. 

  • Be an overall business athlete: You will get exposure to a wide spectrum of GTM functions, from sales enablement to business systems to strategic planning. You’re excited by ambiguous and often changing environments and are willing to do whatever it takes to push our sales org forward.

  • Be a strategic partner to sales: You will be a partner to the sales team, helping reps and leaders see around corners and creatively solve problems. 

Qualifications

  • You’re a self starter: You take initiative and move projects forward. You know when to check in for guidance and when to forge ahead on your own. You’re comfortable working in a fast paced environment, can juggle multiple priorities, and can quickly shift between various tasks. 

  • You love spreadsheets: Google Sheets and Excel are your preferred analytical canvas; you remember where you were when you learned index-match.

  • You write SQL or are very eager to learn: You can string together WITH statements with ease, know when to use WHERE vs HAVING, don’t know why anyone would use a RIGHT JOIN, and have opinions about leading commas. If you don’t know these things, you are willing to learn them.

  • You move fast, you lead with yes: You value velocity and output over all else; when stakeholders ask for something, you imagine what “yes” looks like (even when that takes a very creative solution), but know when to push back.

  • You sweat the details: You pride yourself on going deep on a problem and knowing the nuances better than anyone. You set the bar for attention to detail. 

  • You write well: You enjoy an Amazon style memo, and can storyboard an analysis for a sales leader in 10 mins; time permitting, you can make your point in 50% fewer words.

  • You push boundaries: You don’t use the word impossible. There are more creative solutions and tradeoffs to be made. You find a way.

  • You have prior experience in high impact functions: You have 2+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Previous sales, sales operations, or strategy experience is a plus. Bachelors from a top school preferred.

The salary range for this role is $90,000 - $125,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks and Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

  • 📈 Start-up equity

  • 🦷 Full health, vision & dental coverage

  • 🍽️ Catered lunches & dinners for NY employees

  • 🚍 Commuter benefit

  • 🚠 Team building events & happy hours

  • 🌴 Flexible PTO

  • 💻 Apple equipment plus home office budget

  • 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Average salary estimate

$107500 / YEARLY (est.)
min
max
$90000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GTM Strategy and Operations Analyst, Zip

Join the dynamic team at Zip as a GTM Strategy and Operations Analyst in the heart of New York City! At Zip, we're passionate about solving complex procurement challenges through innovative technology, creating a seamless experience for businesses aiming to grow. As a part of our GTM Strategy & Operations team, your role will be pivotal in driving sales success and operational excellence. Here, you’ll harness your analytical skills to transform data into insights that empower our sales organization. From crafting dashboards to executing critical operational processes, you will ensure our sales team operates at peak performance. We need someone who thrives in diverse roles—whether that's managing territory carving or ensuring data accuracy, you’ll be right in the thick of it. If you're someone who loves spreadsheets and is eager to tackle SQL, we'll provide you with the environment to grow. Beyond your love for numbers, your attention to detail, creativity in problem-solving, and commitment to pushing boundaries will make you a remarkable strategic partner for our sales team. At Zip, you can expect not only a competitive salary but a supportive culture that values equity, inclusivity, and unparalleled perks. Ready to join a company that’s redefining procurement? Let's go together and make a difference with Zip!

Frequently Asked Questions (FAQs) for GTM Strategy and Operations Analyst Role at Zip
What are the responsibilities of a GTM Strategy and Operations Analyst at Zip?

As a GTM Strategy and Operations Analyst at Zip, your responsibilities include providing analytical insights through dashboards and reports, managing critical sales operations, and collaborating closely with sales leaders to support their growth initiatives. You'll be involved in territory carving, ensuring data accuracy, and applying engagement rules in practical scenarios, essentially acting as a strategic partner within the sales team.

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What qualifications do I need to apply for the GTM Strategy and Operations Analyst position at Zip?

Candidates applying for the GTM Strategy and Operations Analyst position at Zip should ideally have a bachelor’s degree from a top school and at least 2 years of experience in high-impact roles such as consulting, sales operations, or corporate strategy. Proficiency with spreadsheets and a willingness to learn SQL are essential, along with strong problem-solving skills and attention to detail.

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What is the salary range for a GTM Strategy and Operations Analyst at Zip?

The salary range for the GTM Strategy and Operations Analyst position at Zip is $90,000 to $125,000. This can vary based on factors like your experience, education, and relevant skills. At Zip, we prioritize transparency and provide compensation that reflects your value to our team.

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What kind of work culture can I expect as a GTM Strategy and Operations Analyst at Zip?

At Zip, you will find a work culture that celebrates innovation, open communication, and ownership. We’re committed to diversity and inclusivity, ensuring that every team member feels valued and empowered. You'll engage in team-building events and have access to flexible PTO, fostering a balanced and enjoyable work environment.

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How does Zip support the growth and development of its GTM Strategy and Operations Analysts?

Zip is dedicated to nurturing the professional growth of GTM Strategy and Operations Analysts by offering an inviting atmosphere where you can learn from seasoned professionals across various functions. You’ll gain hands-on experience in sales enablement, strategic planning, and business systems, providing a strong foundation for your career advancement.

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Common Interview Questions for GTM Strategy and Operations Analyst
How do you handle a high-pressure situation in a GTM Strategy and Operations Analyst role?

To handle high-pressure situations, I remain organized and prioritize tasks based on urgency and impact. I make sure to maintain open communication with my team and stakeholders to ensure that we are aligned and can effectively address challenges as they arise.

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Can you describe your process for analyzing data to support sales decisions?

My approach begins by clearly understanding the sales teams' goals and the key metrics needed to gauge success. I gather relevant data, often using Google Sheets or Excel, and apply analytical techniques to draw insights, followed by presenting these findings in a clear and actionable format.

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What tools or software do you prefer in tracking and reporting sales performance?

I have a strong preference for using Google Sheets and Excel for data analysis due to their powerful functionalities. Additionally, I'm always eager to explore new sales tools that can provide further analytics capabilities or enhance collaborative reporting.

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How do you ensure data accuracy in your analysis?

To ensure data accuracy, I adopt a meticulous approach by cross-referencing data from multiple sources, conducting regular audits, and refining my data validation processes. I also collaborate with other teams to confirm the comprehensiveness of datasets before analysis.

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What strategies do you use for effective communication with sales teams?

I believe in being clear, concise, and engaging in dialogue with sales teams. I aim to tailor my communication style to their needs and use storytelling techniques to convey complex data insights in a way that resonates with them, fostering collaboration.

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Describe a time when you successfully solved a complex problem in a previous role.

In my previous role, we faced a challenge regarding delayed sales reporting. I conducted a thorough analysis and identified process bottlenecks, then proposed a new reporting structure and training session, which resulted in a 30% increase in timeliness for our reports.

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How do you prioritize projects when you have multiple tasks to manage?

I prioritize projects by evaluating deadlines, potential impact, and dependencies. I often use project management tools to assist in tracking progress and adjust priorities as new tasks emerge while ensuring to communicate updates with stakeholders.

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What experiences do you have with SQL, and how do you apply it to your analysis?

I have experience writing basic SQL queries, focusing on data retrieval for analysis. I've applied SQL to extract insights from relational databases to support decision-making processes and am eager to deepen my SQL knowledge further.

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Can you provide an example of how you've worked with cross-functional teams?

In my previous position, I collaborated with marketing and finance teams to develop efficient sales strategies. This involved sharing insights through regular updates reflecting our collective objectives and addressing any concerns that arose, reinforcing teamwork.

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What intrigues you the most about working at Zip as a GTM Strategy and Operations Analyst?

I'm particularly intrigued by the innovative solutions Zip creates in the procurement space and the opportunity to contribute to a strategy that makes a meaningful impact on growth. Being part of a fast-paced company with high-caliber talent excites me!

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Zip is a leading global financial services company, offering innovative, people-centred products that bring customers and merchants together. On a mission to be the first payment choice everywhere and every day, Zip offers point-of-sale credit and...

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March 16, 2025

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