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Sales Engineer - East

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

Why is this role important for us? 🔗

  1. We started as a data team ourselves, and we want to be the kind of partner that we would have liked to have ourselves! This principle guides all our values and business decisions. For example, we are open by default — built on open APIs, fully open architecture, publicly available documentation, no lock-ins, etc.

  2. We fundamentally believe that the most important role of our sales and go-to-market team is to help customers solve problems and play the role of a trusted advisor. Sometimes this might mean turning customers away and even recommending other solutions. Even if we lose some revenue in the short term by doing so, we believe that doing right by the customer is always the right thing to do.

  3. Our GTM team has been growing rapidly to meet customer demand and we’re looking for talented Sales Engineers to help build and mature our sales engineering function.

  4. We're looking for someone who's passionate about solving problems, loves all things data, and is looking for a high-impact role in a fast-growth startup.

Your mission at Atlan ⭐️

  1. You will build strong relationships with stakeholders inside the organisations, from CDOs and Data Platform leaders on one hand to data engineers and analysts on the other. Your goal will be to understand the problems they're aiming to solve.

  2. You will be the trusted advisor for data teams on their journey to building a modern data platform.

  3. You'll evangelise Atlan and the broader principles of an agile data culture to the broader data community.

  4. You'll do whatever it takes to arm customers with all the information they need to make a decision about bringing on Atlan as a part of their daily workflows — from setting up customised demo flows to running trials and POCs, office hours, and more.

  5. You will be our eyes and ears on the ground, constantly hearing customer feedback and working closely with our product team to incorporate feedback into the product roadmap.

What makes you a match for us? 😍

  1. Data background: Prior experience as a Sales Engineer, or Technical Data Practitioner in customer-facing roles (minimum 7 years).

  2. Industry: Prior experience working with data technology.Technical expertise: You are proficient in SQL and RestAPI's and can ideally programme in Python, Java, Go or another language.

  3. Strategic accounts: You will need experience with Enterprise/Strategic customers, dealing with complex sales cycles and multi stakeholder deals.

  4. Problem solving: You love to nerd out on technical problems and find creative, out of the box solutions to customer problems.Strong communication and stakeholder management skills.

  5. Entrepreneurial mindset: You're excited about the opportunity to build a company from the ground up.

Why Atlan for You?

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

  1. Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

  2. Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

  3. A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer
At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.

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What You Should Know About Sales Engineer - East, Atlan

At Atlan, we're on a mission to revolutionize the way data teams operate, and we need a passionate Sales Engineer for the East region to help us make that vision a reality. As the world's first active metadata platform, we empower organizations—from Fortune 500 leaders to innovative startups—transforming their data chaos into clarity. In this role, you'll partner with stakeholders ranging from Chief Data Officers to data engineers, diving deep into their challenges and truly understanding their needs. You'll become a trusted advisor, presenting customized demos and guiding customers through trials while passionately advocating for an agile data culture. With a strong technical background that includes proficiency in SQL and experience with enterprise customers, you’ll be well-equipped to tackle complex sales cycles and deliver creative solutions. At Atlan, ownership starts from day one, allowing you to lead impactful projects and be part of a vibrant global data community. If you're excited about joining a fast-growing startup where your contributions directly influence the future of data collaboration, we invite you to explore this incredible opportunity to grow alongside us and help shape the data landscape.

Frequently Asked Questions (FAQs) for Sales Engineer - East Role at Atlan
What are the main responsibilities of a Sales Engineer at Atlan?

As a Sales Engineer at Atlan, you will primarily build strong relationships with stakeholders, from CDOs to data analysts, helping them understand how to overcome their data challenges. This involves becoming a trusted advisor, delivering tailored demos, running trials, and providing thorough support throughout the decision-making process. Your role also includes gathering feedback to help inform product development alongside our teams, ensuring that customer needs are recognized and met.

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What qualifications are required for the Sales Engineer position at Atlan?

To be a successful Sales Engineer at Atlan, candidates should possess a minimum of 7 years of experience in a customer-facing role, particularly in a technical data position. Proficiency in SQL, REST APIs, and programming languages such as Python, Java, or Go is essential. Additionally, experience managing complex sales cycles with strategic enterprise accounts and excellent communication skills are crucial for this role.

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How does Atlan support the professional growth of its Sales Engineers?

At Atlan, there is a strong focus on personal and professional growth. Sales Engineers are encouraged to take ownership of their projects from day one, enabling them to chart their growth and explore learning opportunities. Whether you participate in open-source projects, conferences, or industry meet-ups, Atlan fosters an environment where your development has no boundaries, and your initiatives can lead to meaningful contributions and career advancement.

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What is the company culture like at Atlan for Sales Engineers?

At Atlan, the company culture is defined by inclusivity and the belief in collaboration. As a fully remote company, Atlan thrives on diverse perspectives and embraces authenticity, creating a supportive environment where innovation flourishes. Sales Engineers play a key role in this culture by engaging with data communities and contributing to a shared mission of transforming data teamwork and driving substantial outcomes.

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Why is having a data background important for the Sales Engineer role at Atlan?

Having a data background is essential for the Sales Engineer role at Atlan because understanding the complexities of data and technology allows you to articulate solutions effectively to potential customers. This knowledge empowers you to address their specific pain points in a meaningful way, meriting trust and credibility while advising them on building a modern data stack. Additionally, it enables you to immerse yourself in technical discussions, ultimately helping clients unlock the full potential of their data.

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Common Interview Questions for Sales Engineer - East
Can you explain your experience with data technologies relevant to Atlan?

When answering this question, focus on your background in data technologies, specifically mentioning tools and technologies you've worked with, such as SQL databases, REST APIs, or data integration platforms. Provide examples of projects or situations where you solved technical problems and how that relates to what Atlan does.

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How do you handle objections from customers during the sales process?

To effectively respond to customer objections, it's crucial to listen actively and empathize with their concerns. Sharing past experiences where you successfully addressed customer hesitation can illustrate your ability to be a trusted advisor. Emphasize the importance of finding solutions that benefit the customer even if it means referring them to other options.

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Describe a time when you had to work with multiple stakeholders.

Highlight specific instances where you successfully navigated complex projects with various stakeholders involved. Mention how you gathered input, built strong relationships, and managed differing priorities. This shows your stakeholder management skills and your ability to facilitate collaboration in a sales context.

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What strategies do you use to build lasting customer relationships?

Discuss strategies that highlight your customer-centric approach, such as regular follow-ups, providing customized resources, and ensuring transparency throughout the sales process. Emphasize how these strategies foster trust and long-term partnerships.

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How would you approach a demo for a potential client at Atlan?

It’s important to tailor your demos to meet the specific needs and challenges of the client. Start by asking probing questions to understand their pain points, and then highlight how Atlan's features can provide effective solutions. Be prepared to showcase use cases that align with their data team’s mission.

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What do you think are the most important qualities for a Sales Engineer?

The most important qualities for a Sales Engineer include strong communication skills, problem-solving abilities, technical aptitude, and a customer-centric mindset. These traits enable you to articulate complex ideas clearly, develop creative solutions, and build relationships with clients effectively.

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How do you stay current with industry trends and developments?

Staying current is key. Discuss various methods such as subscribing to industry publications, attending webinars, participating in data communities, or engaging in online courses. This not only reflects your commitment to continuous learning but also allows you to provide relevant insights to potential customers.

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Can you describe your experience with enterprise clients?

Share specific experiences where you navigated complex sales cycles with enterprise clients, focusing on how you managed relationships, coordinated with multiple departments, and understood their unique needs. This demonstrates your capability to handle strategic accounts effectively.

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What's your experience with handling feedback from customers?

Provide examples of how you have solicited and acted on customer feedback in previous roles. Highlight your ability to utilize feedback to improve products or processes and how this aligns with Atlan's goal of constantly refining their offerings based on customer input.

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Why do you want to work at Atlan as a Sales Engineer?

Express genuine enthusiasm for Atlan’s mission and values. Discuss how your skills and experiences align with the company’s goals and why you're excited about the opportunity to contribute to transforming the data landscape while being part of a passionate and innovative team.

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To help data teams do more, together! 💪

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Full-time, remote
DATE POSTED
March 16, 2025

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