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District Manager

At ZoomCare we are working hard to make healthcare easy.  Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and  we're expanding from our roots in the Pacific Northwest to new markets.  We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking a District Manager to join our Portland team! The District Manager is responsible for operating and driving clinic performance for the clinics within their district. The District Manager will drive performance by managing providers with assessments of financial performance and clinic observations. The District Manager will manage assigned department functions, complete periodic department projects, and ensure achievement of department performance metrics. 
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
  • Provides monthly analysis and review of clinic level profit and loss with the Director of Clinic Operations.
  • Manages key indicators that influence financials including revenue per visit.
  • Drives key performance indicators to achieve optimal productivity and support providers to achieve their bonuses.
  • Assess team member needs for scope of role, development needs, succession planning and clinic outcomes; create and promote development plans accordingly.
  • Monitor and control clinic expenditures within the approved budget using administrative guidelines, organization benchmarks and anticipated scope of services.
  • Provides monthly analysis of workflows and clinic efficiencies related to delivery of the perfect visit and resource management. 
  • Oversees the facilities inventory management for each clinic in their district.
  • Evaluate expiring real estate site leases in the district for recommendations to renew, relocate, early terminate, do not renew, etc.
  • Other duties as assigned.
QUALIFICATIONS
  • High school diploma or GED equivalent, required. 
  • Bachelor's degree in healthcare management, business administration, or related field; master’s degree preferred.
  • 5+ years of management experience, preferred.
  • Strong analytical, critical thinking, and problem solving abilities. 
  • Excellent verbal, written, presentation, and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Strong character demonstrating a high degree of flexibility and resilience.   
  • Proven success managing business results and metrics.
  • Proficient in Adobe, Google Suite, Microsoft Office Suite, Slack or related software and an ability to quickly learn new technology systems.
  • Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
  • Valid State issued non-commercial class driver’s license and ability to operate a motor vehicle.
  • CPR/BLS Certified, or ability to become certified within 60 days of hire.
  • Ability to travel between and visit clinics for a majority of the work week, required.
COMPENSATION  PACKAGE
  • Medical, Dental, Vision and Pharmacy benefits
  • 401K with employer match
  • Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program 
  • Salary Range: $100,000 - $115,000 depending on experience
  • Other Compensation: May be eligible for other compensation such as bonuses 
WORKING CONDITIONS
  • Project timelines and work volume / deadlines may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Prolonged periods of sitting and/or standing at a desk and working on a computer.
  • Exposure to sensitive and confidential information.
  • Ability to be fit tested and wear a respirator, when required.

ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.

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$100000K
$115000K

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What You Should Know About District Manager, ZoomCare

At ZoomCare, we’re all about making healthcare easy and accessible. We’re excited to invite a District Manager to join our Portland team! This role is pivotal in steering the performance of clinics within your district, focusing on both operational efficiency and financial performance. As a District Manager, you’ll work closely with clinic providers, conducting assessments and leveraging insights to improve productivity and profitability. Your responsibilities will range from analyzing monthly profit and loss reports, managing key performance indicators, to ensuring that our clinics uphold our core values of being Awesome, Creative, Respectful, and Team Players. We’re searching for someone with strong analytical skills who’s ready to engage in team development, budget management, and improve workflows for the best patient experience possible! The ideal candidate will possess a bachelor’s degree in healthcare management or business administration, with at least five years of management experience preferred. If you are passionate about driving performance and enhancing healthcare services, join us at ZoomCare, where innovation and quality care meet. Your journey starts here, and we can’t wait to see how you can contribute to our mission of delivering top-tier healthcare!

Frequently Asked Questions (FAQs) for District Manager Role at ZoomCare
What are the main responsibilities of a District Manager at ZoomCare?

As a District Manager at ZoomCare, you will oversee clinic performance, managing both financial metrics and team development. Your main responsibilities will include analyzing profit and loss reports, guiding key performance indicators, and monitoring clinic expenditures while ensuring the efficiency of operations across locations.

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What qualifications are needed for the District Manager position at ZoomCare?

To qualify for the District Manager position at ZoomCare, candidates should have a high school diploma (GED equivalent) and preferably a bachelor’s degree in healthcare management or business administration. A minimum of five years of management experience is preferred, along with strong analytical and communication skills.

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What skills are essential for a District Manager at ZoomCare?

Essential skills for a District Manager at ZoomCare include strong analytical and critical thinking abilities, excellent communication skills, and the capacity to thrive in a dynamic work environment. Additionally, proficiency in technology such as Google Suite and Microsoft Office is valuable for this role.

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How does the District Manager at ZoomCare support clinic teams?

The District Manager at ZoomCare supports clinic teams by assessing their development needs, creating development plans, and promoting productivity through effective management practices. You’ll work closely with providers to ensure they achieve their performance bonuses in a supportive environment.

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What is the salary range for a District Manager at ZoomCare?

The salary range for a District Manager at ZoomCare is between $100,000 and $115,000, depending on experience. Alongside a competitive salary, the position offers a comprehensive compensation package, including health benefits and paid time off.

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Common Interview Questions for District Manager
What experience do you have in managing healthcare facilities?

Highlight specific examples of facilities you have managed, detailing your responsibilities in financial oversight, team leadership, and performance improvement. Use metrics to showcase your successes.

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How do you approach performance evaluation of your clinics?

Discuss your strategy for evaluating performance, which should include regular financial analysis, team assessments, and clinics’ operational efficiency metrics to drive improvements and maintain high standards.

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Can you describe a time when you had to deal with a financial challenge?

Prepare a narrative focused on a specific financial challenge you faced, elaborating on the actions you took to analyze the situation, implement a solution, and the outcomes that resulted.

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What strategies do you use to motivate your clinic teams?

Talk about different motivational strategies such as positive reinforcement, recognition programs, developing career progression paths, and fostering a collaborative work environment to keep the teams engaged.

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How do you ensure compliance with healthcare regulations?

Explain your approach to ensuring compliance, which may involve regular training, audits, and the development of protocols to meet all healthcare regulations and standards.

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Describe your leadership style and how it has worked in your favor.

Discuss your leadership approach, whether it’s transformational, transactional, or servant leadership, and provide examples of how it has fostered strong team dynamics and improved clinic performance.

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What do you consider to be key performance indicators for clinic success?

Outline key performance indicators such as patient satisfaction scores, revenue per visit, and staff productivity, explaining their importance in evaluating clinic effectiveness.

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How do you handle conflicts within your teams?

Share your conflict resolution strategies, emphasizing open communication, mediation strategies, and the importance of maintaining a respectful workplace culture.

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What tools or software are you familiar with for managing clinic operations?

Mention your proficiency with relevant tools like Google Suite, Microsoft Office, and any specialized healthcare management software, highlighting how these tools help in streamlining operations and improving efficiency.

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Why do you want to work as a District Manager at ZoomCare?

Articulate your genuine interest in the position by aligning your career goals with ZoomCare’s mission to provide accessible healthcare, your relevant experiences, and your desire to contribute to its growth and success.

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Full-time, on-site
DATE POSTED
March 23, 2025

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