Home Care Acquisitions Manager

To apply for the Home Care Acquisitions Manager position at A Place for Mom, candidates should ideally have over 3 years of sales experience, preferably in the senior care or home care sector. The role requires a hunter mentality, excellent communication and presentation skills, and a strong ability to manage multiple responsibilities efficiently. A Bachelor's degree is preferred, and familiarity with CRM tools and data analysis is essential for success in this role.

As a Home Care Acquisitions Manager at A Place for Mom, your primary responsibilities include signing high-value home care agencies into our network, educating them about our referral programs, and setting clear expectations. You will manage multiple markets, meet or exceed performance goals, and ensure successful transitions to our onboarding team. Good communication with the Home Care Acquisitions Manager and documenting all activities in our CRM are also key aspects of the job.

A Place for Mom supports its Home Care Acquisitions Managers by providing a comprehensive onboarding process, access to valuable resources, and a collaborative work environment. Managers work closely with Onboarding Specialists, Success Managers, and Care Advisors to ensure each home care agency’s success. Additionally, the company fosters a culture of growth and encourages team members to reach their full potential.

Successful Home Care Acquisitions Managers at A Place for Mom possess strong organizational skills, excellent analytical capabilities, and an ability to communicate effectively with various stakeholders. They should be driven, proactive in overcoming obstacles, and possess powerful presentation skills to educate potential agency partners on the value A Place for Mom brings to their organization.

As a Home Care Acquisitions Manager at A Place for Mom, you can expect a competitive base salary of around $50,000 with on-target earnings reaching approximately $82,500. Additionally, the position offers robust benefits, including a 401(k) plan with company match, health, dental, and vision insurance, as well as paid time off, contributing to a comprehensive benefits package that supports your well-being.

When answering this question, focus on your specific sales experiences, especially those related to the senior care or home care industry. Provide examples of how you've successfully engaged clients, met sales targets, and developed long-lasting partnerships. Highlight any metrics or accomplishments to quantify your success.

Discuss various strategies such as targeted research, personalized outreach, and relationship-building techniques. You can also emphasize the importance of understanding the specific needs of potential agencies and how A Place for Mom can address these effectively, demonstrating your keen understanding of both sales and the senior care landscape.

Share your methods for organization and prioritization, such as using CRM tools and setting clear goals. Explain how you track your performance metrics to ensure you're focusing on high-potential prospects while maintaining effective follow-ups with existing leads, showcasing your strategic approach.

Discuss your familiarity with CRM software, emphasizing specific platforms you have used, and how you have utilized these tools to track progress, manage leads, and document sales activity. Mention how effective CRM usage contributes to achieving sales targets and overall team success.

Outline a tailored approach, beginning with understanding the agency's current challenges and needs. Focus on presenting the unique benefits A Place for Mom brings and how our services can enhance their operations and client satisfaction. Be sure to include examples of success stories or data that illustrate your points.

Identify common challenges such as competition in the market or resistance from potential agency partners. Discuss proactive strategies you would implement, such as continuous research, networking within the industry, and developing compelling value propositions to overcome these hurdles.

Provide a specific example including measurable outcomes. Detail the steps you took, strategies employed, and how your efforts positively impacted both your metrics and the company’s objectives. This story can demonstrate your commitment to excellence and results-driven mindset.

Discuss various metrics, such as meeting KPIs, customer satisfaction rates, and the number of new agency sign-ups. Stress the importance of both qualitative and quantitative success indicators and how you use these to continuously improve your performance.

Explain your approach to objection handling, emphasizing active listening and empathy. Highlight your ability to address concerns directly and turn objections into opportunities for dialogue, demonstrating your persuasive communication skills.

Share personal motivations, such as achieving targets, helping families find quality care for their loved ones, or the opportunity to continually learn and grow in a competitive environment. Connecting your motivations with the mission of A Place for Mom can resonate well with interviewers.