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Job details

Food Svc Asst

Department:

11903 AMC Mount Pleasant - Food and Nutrition

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

Every other weekend and holiday rotation is necessary. Will be Primarily PM Shift

Major Responsibilities:

  • Assembles patient and mobile meal trays/meals in accordance with approved diet guidelines and portions while adhering to productivity standards.
  • Loads and transports food carts. Delivers patient meal trays to patient rooms in accordance with established procedures.
  • May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily reports and cash register balance sheets as needed.
  • Performs cleaning duties using established sanitation procedures in the kitchen and cafeteria. Washes pots, pans, and dishes according to established procedures.
  • Assists with preparation, delivery, setup, cleanup and presentation of catered and specialized events. Assists with "special days/promotions", including decorating. Displays daily specials for presentation to customers. Coordinates the food preparation and presentation of all major catering.
  • Prepares snacks, beverages, sandwiches and other patient food items in accordance with standardized recipes and approved diet guidelines and portions while adhering to productivity standards.
  • Prepares, arranges, serves and replenishes supplies of food, beverages and condiments in retail areas and kitchen. Prepares entrees, grill and deli sandwiches, and salads with an emphasis on food garnishing and presentation. Replenishes food service areas to include supply of dishes, utensils, glassware, napkins and trays.
  • Delivers and stocks all nursing units, doctors' lounges, same day surgery and emergency rooms, following established procedures while adhering to productivity standards.
  • Monitors food temperatures and utilizes established procedures to ensure safe food handling techniques and prevent foodborne illness.


Licensure, Registration, and/or Certification Required:

  • None Required.


Education Required:

  • No Formal Education.


Experience Required:

  • No experience required.


Knowledge, Skills & Abilities Required:

  • Basic knowledge in food service from within a hospital, hotel, restaurant or a related environment.
  • Ability to read and understand written and oral communications.
  • Good communication and customer service skills to effectively interact with internal and external customers.
  • Intermediate computer skills in Microsoft Office or similar products. Ability to use e-mail and internet.


Physical Requirements and Working Conditions:

  • Operates equipment (i.e. dish-machine, tray line, garbage disposal, etc.) necessary to perform the job. Demonstrating ability to safely and effectively, utilize necessary power equipment.
  • Stands walks and reaches above shoulders the majority of the workday as well as squats, bends, twists, kneels and climbs throughout shift.
  • Must be able to:
  • lift up to 40 lbs. from floor to a maximum 5 ft.
  • lift and carry up to 40 lbs. at waist height a reasonable distance.
  • Must be able to:
  • push/pull with 20 lbs. of force.
  • Working atmosphere also contains fumes, odors, and dust/dirt. floor, spices, etc. (Fumes are trucks, dust/dirt from storeroom or cleaning agents).
  • May be exposed to mechanical, electrical and chemical hazards. Protective clothing must be worn as necessary.
  • May be required to enter patient isolation rooms wearing appropriate coverings during meal service tray delivery and pick up.
  • Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$18.50 - $27.75

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Average salary estimate

$23125 / YEARLY (est.)
min
max
$18500K
$27750K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food Svc Asst, aah

Join us at Aurora Medical Center Mount Pleasant as a Food Service Assistant and become an integral part of our dedicated Food and Nutrition team! In this part-time position, you'll play a crucial role in assembling and delivering quality meals to patients, ensuring everyone receives the nourishment they need. Your day will involve loading and transporting food carts, delivering patient meal trays, and providing friendly service to visitors in our cafeteria. With an eye for cleanliness, you'll maintain hygiene standards while you whip up snacks and meals, making sure everything looks appetizing and delightful. You'll also assist in the preparation and presentation of catered events, adding a creative touch to special promotions! No formal education or previous experience is required, and we welcome passionate individuals who have a basic understanding of food service from related environments. Good communication and customer service skills will go a long way in making our patients feel cared for. Plus, with a variety of responsibilities and a day that keeps you on your feet, you'll never be bored! If you're committed to safe food handling practices and enjoy being part of a team that puts smiles on faces, we want to hear from you. With a competitive pay range of $18.50 - $27.75 and a wealth of benefits, including potential for performance-based increases, working at Advocate Health means being part of something bigger. Ready to make a difference in patients’ lives while nurturing your career? Join us today!

Frequently Asked Questions (FAQs) for Food Svc Asst Role at aah
What are the primary responsibilities of a Food Service Assistant at Advocate Health?

The Food Service Assistant at Advocate Health is responsible for assembling and delivering meals according to dietary guidelines, transporting food carts, and maintaining cleanliness in both the kitchen and cafeteria. This role also involves interacting with customers, operating cash registers, and assisting with catered events and promotions.

Join Rise to see the full answer
What qualifications are needed to apply for the Food Service Assistant position at Aurora Medical Center Mount Pleasant?

No formal education or prior experience is required to apply for the Food Service Assistant position at Aurora Medical Center Mount Pleasant. However, applicants should have a basic understanding of food service in environments like hospitals or restaurants and possess good communication and customer service skills.

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What does the work schedule look like for the Food Service Assistant role at Advocate Health?

The Food Service Assistant at Advocate Health works a part-time schedule that includes every other weekend and holiday rotations, primarily during PM shifts. Flexibility is crucial, as your work schedule will need to accommodate patient needs and operational requirements.

Join Rise to see the full answer
What are the physical requirements for a Food Service Assistant position at Advocate Health?

Food Service Assistants at Advocate Health should be able to stand and walk for the majority of their shifts, lift and carry items weighing up to 40 lbs, and perform various physical tasks such as bending, squatting, and reaching. Safety is essential, especially when working with kitchen equipment and food handling.

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What benefits does Advocate Health offer to Food Service Assistants?

Advocate Health offers a competitive pay range of $18.50 - $27.75 for Food Service Assistants, alongside various benefits including paid time off programs, health and welfare benefits, and educational assistance. This creates a rewarding work environment both personally and professionally.

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Common Interview Questions for Food Svc Asst
Can you describe a time when you provided excellent customer service as a Food Service Assistant?

When answering this question, share a specific example of how you engaged with a customer. Emphasize your communication skills and how you ensured that their needs were met, contributing to a positive dining experience.

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What steps do you take to ensure food safety and hygiene in a kitchen environment?

Discuss your understanding of food safety practices, such as proper food handling, temperature monitoring, and sanitation protocols. Providing examples of how you've adhered to these practices will demonstrate your commitment to maintaining safety standards.

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How do you prioritize your tasks when working in a busy food service environment?

Explain your organizational skills and how you assess tasks based on urgency. Share a scenario where you successfully managed multiple duties while maintaining quality and efficiency.

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What is your experience with food preparation and serving?

Even if you lack formal experience, you can highlight any relevant exposure to food service, whether at home or in a professional setting. Describe your comfort level with food preparation, following recipes, and presenting food attractively.

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How would you handle a situation where a patient was dissatisfied with their meal?

Address this question by outlining the importance of active listening and empathy. Explain how you would strive to resolve the issue promptly and ensure the patient feels valued and heard.

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What motivates you to work in the food service industry?

Share your passion for serving others, your appreciation for food, and the satisfaction that comes from making a positive impact on patients' lives through nutrition.

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How do you keep yourself organized while juggling multiple responsibilities?

Discuss specific organization techniques you employ, such as creating to-do lists or using time management strategies to ensure that all tasks are completed efficiently.

Join Rise to see the full answer
What would you do if you encountered a safety hazard in the kitchen?

Outline your commitment to safety and explain the steps you would take to address the hazard, such as notifying a supervisor, using protective equipment, or following established protocols.

Join Rise to see the full answer
Can you tell us about how you would contribute to teamwork in the kitchen?

Emphasize the importance of collaboration and communication in a food service environment. Share examples of how you have successfully worked with others to achieve common goals.

Join Rise to see the full answer
What do you find most rewarding about being a Food Service Assistant?

Discuss the fulfillment that comes from serving patients and fostering a positive atmosphere in the dining space. Express your eagerness to be part of a team dedicated to quality care and customer experience.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 17, 2025

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