Receiving Support Associate, Part Time - South Coast Plaza

The Receiving Support Associate at Bloomingdale's performs vital tasks such as processing new receipts, fulfilling customer orders, and participating in all logistical initiatives including markdowns and returns. The associate is responsible for ensuring merchandise is packed properly and ready for shipment, while also greeting and assisting customers to enhance their shopping experience.

To qualify for the Receiving Support Associate position at Bloomingdale's, you need a high school diploma or equivalent and strong interpersonal skills. Candidates should be resourceful self-starters comfortable working both independently and in a team, with the ability to adapt to changing priorities in a retail environment.

Bloomingdale's offers flexible scheduling for Receiving Support Associates, allowing employees to work a variety of shifts, including daytime, evenings, weekends, and holidays. This flexibility helps accommodate the diverse needs of our team members while ensuring the store operates efficiently.

Part-time Receiving Support Associates at Bloomingdale's can expect to enjoy day-one medical, dental, and vision benefits for eligible colleagues, competitive pay, paid time off, flexible holiday time-off, and instant access to earned wages through PayActiv. Additionally, there are opportunities for bonus earnings and employee discounts at Bloomingdale's and Macy’s stores.

Success as a Receiving Support Associate at Bloomingdale's requires strong attention to detail, effective communication skills, and the ability to work collaboratively in a fast-paced environment. Candidates should also be proficient with technology necessary for the job, as well as physically able to handle various demands, including lifting merchandise.

In your response, highlight any relevant past experiences you have had with inventory management, detailing specific tasks you've performed such as unpacking merchandise or managing stock levels. Discuss your organizational skills and attention to detail as they relate to ensuring inventory is ready for customers.

When answering, emphasize your ability to manage time effectively. You might discuss breaking down tasks into stages, handling immediate needs first, and ensuring that items are sorted and labeled correctly for easy access. Show that you can maintain efficiency without sacrificing quality.

Discuss approaches such as actively listening to customer needs, being attentive to details, and maintaining a positive demeanor throughout the fulfillment process. Illustrate how excellent customer service contributes to a seamless shopping experience and repeat business.

Describe your approach to conflict resolution, emphasizing empathy and active listening. Explain your strategy for addressing the customer's concerns and how you would aim to turn a negative experience into a positive one, demonstrating your commitment to customer satisfaction.

You can answer this by outlining the steps you would take: reporting findings to your manager, checking receipts or records for errors, and possibly suggesting a count to verify. Emphasize the importance of accuracy and accountability in inventory management.

In your answer, showcase your flexibility and quick thinking by giving examples of past experiences where you successfully adapted to changes. Discuss how you stay informed about priorities, communicate with team members, and remain organized under pressure.

Provide a specific example where teamwork was key to achieving a goal, describing your role and contributions. Focus on how you communicated with peers, shared responsibilities, and celebrated collective successes, highlighting your collaborative spirit.

Outline personal strategies such as using checklists, digital tools, or prioritization methods to keep track of tasks. Emphasize the importance of staying proactive and collaborative in keeping team members informed of everyone's progress.

Discuss your comfort level with technology and how you've successfully used it in previous roles, such as using handheld devices for inventory management or systems for tracking shipments. Highlight your willingness to learn new tech if necessary.

Convey your understanding of Bloomingdale's commitment to making fashion personal and fun and how this aligns with your values. Discuss how you would embody this mission in your work by helping create welcoming experiences and upholding brand standards.