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Content Design Manager, Hybrid

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Content Design Manager is responsible for the creation and maintenance of high-quality learning solutions. This individual takes a leadership role in the planning, design, implementation, and evaluation of training materials and programs. This position involves close collaboration with AEI leaders and associates throughout the organization to ensure that learning solutions are accurate, comprehensive, and applicable to the needs of the business.  

Responsibilities: 

  • Utilizes information from subject matter experts to design materials and content, including online learning modules, Training Guides and Job Aids, and Instructor-led training materials, incorporating adult learning principles to deliver training in an effective manner

  • Ensures training materials and modules compliment and support long-term training strategy and business needs 

  • Plays a leading role in the development of instructional design principles, standards, and guidelines as applicable 

  • Assures compliance with applicable corporate and departmental policies and procedures 

  • Manages design projects with a variety of scopes, including those outsourced to vendors, by collaborating with stakeholders to determine the goals and to develop a plan to execute the solution to successful and timely completion. This role manages and delegates responsibilities to other team members, contractors, and vendors.

  • Serves as a mentor and trainer for new team members and provides oversight and guidance related to design skills and content knowledge for new team members where applicable. Provides feedback to team leadership on employee development progress. 

  • Stays current on innovative training approaches and technologies; recommends new tools to leadership 

Qualifications

  •  Bachelor’s degree in Instructional Design, Instructional Technology, Training & Development or related discipline required. Advanced degree in said discipline(s) preferred 
  • Minimum 5+ years design and development experience in a professional setting required. 2+ years of Leadership/Supervisory experience in a professional environment required 

  • Demonstrated instructional design and development skills, including needs analysis, design and development methodologies, application of adult learning principles, and evaluation 

  • Demonstrated project management skills and proven ability to lead projects from needs analysis through evaluation 

  • Experience with eLearning technology and authoring tools, such as Articulate Storyline, Adobe Suite, video editing software, and other related applications 

  • Outstanding written and oral communication skills required, along with excellent organizational skills 

  • Experience working in a highly regulated environment preferred 

  • Ability to independently manage multiple tasks/assignments, meet deadlines and act with the flexibility and initiative to thrive in a dynamic environment with rapidly changing needs 

  • Ability to effectively influence and develop constructive and deep relationships with leaders, subject matter experts, and other business partners 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Content Design Manager, Hybrid, AbbVie

At AbbVie, we're on a mission to change lives through innovative medicines and solutions. If you're an experienced Content Design Manager, we're looking for you to join our dynamic hybrid team in North Chicago, IL! In this role, you'll be at the forefront of creating high-quality learning solutions, ensuring that training materials are not only accurate and comprehensive but also engaging and applicable to our business needs. You'll collaborate closely with our AEI leaders and associates to design online learning modules, job aids, and instructor-led training materials that truly resonate with the learning principles for adults. Your expertise will help us shape and implement instructional design principles while overseeing various projects, including those that may involve outside vendors. We value leadership and mentorship, so you'll also play a key role in guiding new team members. Staying abreast of innovative training strategies and technologies will be crucial as you recommend new tools to enhance our training effectiveness. If you're eager to work in a fast-paced, highly regulated environment and possess a passion for learning and development, this opportunity at AbbVie is perfect for you. Come make a remarkable impact with us!

Frequently Asked Questions (FAQs) for Content Design Manager, Hybrid Role at AbbVie
What are the responsibilities of the Content Design Manager at AbbVie?

The Content Design Manager at AbbVie is responsible for creating and maintaining high-quality learning solutions that align with our training goals. This includes designing online modules, instructor-led training materials, and other relevant content. The role involves collaboration with AEI leaders and stakeholders to ensure training materials meet business needs while also mentoring new team members in design skills.

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What qualifications are required for the Content Design Manager position at AbbVie?

To qualify for the Content Design Manager role at AbbVie, candidates need a Bachelor’s degree in Instructional Design, Training & Development, or related fields, with an advanced degree preferred. A minimum of 5 years' experience in design and development, along with 2 years in a leadership role, is also required. Strong project management skills and familiarity with eLearning tools are crucial.

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What type of environment does a Content Design Manager work in at AbbVie?

The Content Design Manager at AbbVie works in a hybrid setting based in North Chicago, IL. This role involves navigating a highly regulated environment where collaboration with various professionals is key. Adaptability and initiative are essential traits for succeeding in our dynamic workplace.

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How does the Content Design Manager contribute to AbbVie's training strategy?

The Content Design Manager plays a pivotal role by ensuring that training materials align with AbbVie's long-term strategy. By utilizing input from subject matter experts and staying current with innovative training technologies, this position helps craft learning solutions that effectively support business objectives and employee development.

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What skills are essential for success as a Content Design Manager at AbbVie?

Success as a Content Design Manager at AbbVie hinges on strong instructional design and project management skills. Outstanding communication and organizational abilities are crucial, as are expertise in eLearning technology and authoring tools. The ability to build constructive relationships with stakeholders across the organization is also vital.

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Common Interview Questions for Content Design Manager, Hybrid
How would you approach designing training materials for diverse learning styles?

When designing training materials for diverse learning styles, I would begin by conducting a thorough needs analysis to identify the preferred modalities of the target audience. By integrating various methods, such as visual aids, interactive elements, and practical exercises, I would ensure that content resonates across different learning preferences, ultimately enhancing engagement and retention.

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Can you describe your experience with eLearning technology?

My experience with eLearning technology includes using tools like Articulate Storyline and Adobe Suite to create engaging and interactive online learning experiences. I have also led projects that incorporated video editing software to produce high-quality training videos. Staying up-to-date with emerging technologies is a priority for me to continuously enhance our training offerings.

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What steps do you take to evaluate training effectiveness?

To evaluate training effectiveness, I employ both qualitative and quantitative methods. I implement feedback surveys post-training, analyze performance metrics, and conduct follow-up assessments to gauge knowledge retention. This holistic approach allows me to make informed adjustments to training materials and address areas for improvement.

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How do you manage multiple design projects simultaneously?

Managing multiple design projects simultaneously requires effective prioritization and organizational skills. I utilize project management tools to track timelines, delegate responsibilities, and ensure transparency in workflows. Regular check-ins with team members also help keep everyone aligned on goals, ensuring projects remain on schedule.

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Can you explain the importance of adult learning principles in your design process?

Adult learning principles are crucial in the design process as they cater to the unique characteristics of adult learners, who typically seek relevance, practicality, and autonomy. By incorporating these principles, I ensure that training materials connect with learners on a personal level, fostering motivation and facilitating deeper understanding of the content.

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What role does collaboration play in your design process?

Collaboration is integral to my design process as it brings together diverse perspectives and expertise to create well-rounded training solutions. Working closely with subject matter experts and stakeholders allows for the incorporation of valuable insights, ensuring that the final design meets both educational and business needs.

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Describe a successful project you've led and what made it effective.

One successful project I led involved developing a comprehensive onboarding program for new hires. By applying adult learning principles and gathering feedback from participants, we created an engaging and effective curriculum. The program resulted in a significant reduction in onboarding time and an increase in employee satisfaction, demonstrating its effectiveness.

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How do you stay updated on industry trends in instructional design?

I stay updated on industry trends through continuous learning. I subscribe to instructional design journals, attend relevant workshops, and participate in online communities. Networking with other professionals allows me to exchange ideas and explore best practices, ultimately enhancing my design approaches.

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How would you handle a situation where a stakeholder disagrees with your design approach?

In handling disagreements with stakeholders, I believe in initiating open dialogue to understand their concerns fully. I present data and examples to support my design choices while remaining open to feedback. Collaborative problem-solving can often lead to a more effective solution that considers both perspectives.

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What motivates you to produce high-quality training materials?

My motivation to produce high-quality training materials stems from my desire to make a meaningful impact on learners' professional development. Delivering effective training can enhance job performance and ultimately contribute to the success of the organization. The positive feedback from participants encourages me to strive for excellence in all my designs.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
January 10, 2025

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