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Team Assistant

Company Description

About Orient Express

Artisan of Travel since 1883, Orient Express is a legendary brand, deeply rooted in history and admired by generations past, present, and future. As a symbol of ultra-luxury hospitality within the Accor Group, the brand is currently undergoing an ambitious phase of rebirth and expansion.

Orient Express embodies the refined and nomadic spirit of travel. Its exceptional portfolio includes experiences such as The Orient Express — its iconic carriages reinvented as a modern-day tribute to French luxury — La Dolce Vita, a train celebrating the elegance of Italian art de vivre, Silenseas, the world’s largest sailing ship, and a collection of luxury hotels soon to open in Rome and Venice.

While redefining the future of luxury hospitality, Orient Express places particular emphasis on the employee experience, development, and engagement.

Job Description

We are seeking a proactive and highly organized Team Assistant to support the Heads of Department and enhance operational efficiency. Reporting directly to the CEO, this role provides comprehensive administrative, logistical, and organizational support, ensuring smooth workflows and effective collaboration across teams.

Key Responsibilities:

Cross-Department Coordination: Act as a point of contact between department heads, central teams, and external partners, ensuring seamless communication and information sharing. Assist with onboarding new employees, vendors, and interns by managing equipment setup, security access, and essential documentation.

Calendar & Meeting Management: Work closely with the CEO’s Executive Assistant to manage schedules, coordinate high-priority meetings, and oversee logistics. Ensure effective time management by anticipating needs and prioritizing key business activities.

Travel & Expense Coordination: Arrange domestic and international travel, including accommodations, all necessary documents, and itineraries. Ensure expense reports are accurately processed in compliance with company policies.

Office & Vendor Management: Oversee office resources, maintain supplier contracts, and manage purchase orders and invoices in collaboration with finance teams. Support space planning to foster a productive and collaborative work environment.

Qualifications

  • Diploma in Business Administration or related field; additional administrative certifications are a plus.
  • 5+ years of experience in executive support, administration, or business operations, preferably in an international environment.
  • Strong organizational, problem-solving, and multitasking abilities in fast-paced settings.
  • Fluent in French & English, with excellent communication and interpersonal skills.
  • High level of discretion and professionalism when handling confidential information.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other administrative tools.

This role is ideal for a detail-oriented, proactive, and adaptable professional who thrives in a dynamic environment and enjoys streamlining operations to enhance efficiency.

 

Additional Information

Attractive Finance benefits :

- 45K€ annual gross base salary + 10% bonus. 

- 700 €/year Allowance Green transportation such as electrical bike, scooter. or Pass Navigo subsidised by a maximum of 50%

A real Work life balance:

- Remote work :  up to 8 remote days per month depending on team workflow.  Extra allowance for /Reimbursement of IT equipment and other daily allowances?

- For ‘autnomous framework’ employees (non-executive positions): 216 worked days including up to 12 days RTT per year according to the year.

Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels.

And at our Issy les Moulineaux site: Collaborative workspaces, an employee restaurant, unlimited coffee, gaming and sports areas, a concierge service, and a park just across the street.

ALL - Heartist® Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.

Learning & development: Talent Management at the earth our of HR Accor strategy.

We want you to feel free to dare and free to grow, by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs, brands, and career paths

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Average salary estimate

$47250 / YEARLY (est.)
min
max
$45000K
$49500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Team Assistant, AccorCorpo

Join the iconic Orient Express as a Team Assistant in Paris and play a crucial role in our exciting journey of rebirth and expansion. As a legendary brand under the Accor Group, Orient Express is synonymous with ultra-luxury hospitality and is redefining travel experiences. In this dynamic role, you'll provide essential support to the Heads of Department and the CEO, ensuring smooth operational efficiency within our vibrant and diverse teams. Your day-to-day will involve coordinating communications between departments and external partners, helping with the onboarding of new talent, scheduling high-priority meetings, and arranging both domestic and international travel. You'll also oversee the maintenance of office resources and assist with vendor management, contributing to a productive work environment. To thrive as our Team Assistant, you'll need to draw on your 5+ years of experience in executive support or business operations, coupled with excellent organizational skills and a knack for multitasking in fast-paced settings. Fluency in both French and English is essential, as well as proficiency in MS Office Suite. At Orient Express, we value proactive, detail-oriented individuals who are committed to enhancing operational functions. Join us and be part of our story, and enjoy competitive benefits that emphasize work-life balance, including remote work options and access to co-working spaces, alongside opportunities for personal development and unforgettable experiences within the Accor family.

Frequently Asked Questions (FAQs) for Team Assistant Role at AccorCorpo
What are the key responsibilities of a Team Assistant at Orient Express?

As a Team Assistant at Orient Express, your key responsibilities include cross-department coordination, managing the CEO's calendar and meeting logistics, arranging travel and expense coordination, and overseeing office management and vendor relationships. This role is essential for ensuring smooth operations and effective communication within the team.

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What qualifications are required for the Team Assistant position at Orient Express?

To qualify for the Team Assistant role at Orient Express, candidates should have a diploma in Business Administration or a related field, alongside a minimum of 5 years of experience in executive support or business operations. Fluency in French and English, strong organizational skills, and proficiency in MS Office are also required.

Join Rise to see the full answer
How does Orient Express support work-life balance for Team Assistants?

Orient Express promotes a healthy work-life balance for Team Assistants through options like remote working, with up to 8 remote days per month. Additionally, the company offers attractive financial benefits and incentives such as a green transportation allowance and support for IT equipment.

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What kind of work environment can a Team Assistant expect at Orient Express?

At Orient Express, a Team Assistant can expect a vibrant, collaborative work environment supported by modern resources and flexible arrangements. Employees have access to co-working spaces, employee restaurants, and various facilities designed to foster teamwork and creativity.

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What opportunities for development are available to Team Assistants at Orient Express?

Orient Express is committed to continuous learning and development for its Team Assistants. The company encourages employees to engage in various talent management programs that open doors to new skills, career paths, and opportunities to work across different brands within the Accor Group.

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Common Interview Questions for Team Assistant
How do you prioritize tasks as a Team Assistant?

When prioritizing tasks as a Team Assistant, I consider deadlines, the importance of the task to the overall project, and the potential impact on the team. I use tools like calendars and task management apps to keep everything organized and visible.

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Can you describe your experience with calendar management?

In my previous roles, I've managed executive calendars by scheduling meetings, organizing travel arrangements, and ensuring that all appointments are planned without conflicts. I always remain proactive to anticipate the needs of my executives.

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What strategies do you use for effective communication across departments?

I prioritize clear and concise communication by using collaborative tools and regular check-ins. Establishing a rapport with key stakeholders helps ensure information flows smoothly. I often follow up with teams to confirm tasks and deadlines.

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How do you handle confidential information?

Handling confidential information requires a high level of discretion. I ensure that sensitive data is only accessible to authorized personnel and that I utilize secure methods for sharing such information, whether digital or physical.

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What experience do you have with travel coordination?

I have coordinated travel for executives by managing their itineraries, booking flights, accommodations, and preparing all necessary travel documents. I always ensure that all arrangements adhere to the company policy while considering the traveler's preferences.

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How do you manage stressful situations in the workplace?

In stressful situations, I stay calm and focused. I prioritize tasks and tackle issues one step at a time, seeking guidance when necessary. I believe in maintaining open communication to address any challenges collaboratively.

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Describe your experience in vendor management.

My experience in vendor management includes maintaining relationships with suppliers, managing contracts, and ensuring that services meet company standards. I often assess vendor performance and seek opportunities to improve efficiency.

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How do you support new employee onboarding?

I support new employee onboarding by preparing their workspace, organizing necessary equipment, and providing all essential documentation. I believe in creating a welcoming environment and assisting them as they acclimate to our culture.

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What tools do you use for task management?

I commonly use project management tools like Trello or Asana, along with traditional methods such as to-do lists and calendars. I find that these tools help keep track of ongoing projects and ensure that nothing falls through the cracks.

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Why do you want to work as a Team Assistant at Orient Express?

I want to work as a Team Assistant at Orient Express because I admire the brand's legacy and commitment to excellence in hospitality. I believe my skills in organization and communication will contribute significantly to the team while allowing me to grow within such a prestigious company.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, hybrid
DATE POSTED
April 6, 2025

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