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Director of Sales & Marketing - job 1 of 5

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Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: General Manager

General Purpose:

Responsible for maximizing property revenues while maintaining excellent customer service for both internal and external customers.
Efforts will include but not be limited to, hiring, training and management of sales team, analysis and reporting of sales metrics, management of advertising, outreach, and public relations efforts for all market segments in addition to direct sales activities.
Specific Responsibilities:

Directly responsible for the achievement of hotel revenues including Rooms and Banquet & Catering Departments.
Maintain an ongoing awareness of future room night bookings, including group & catering pace and develop/execute a hands-on game plan to increase topline opportunities.
Develop and execute corporate negotiated transient account strategies including building and maintaining strong relationships and ensuring production of signed accounts.
Responsible for the development and execution of integrated sales & marketing plans that support revenue objectives through direct sales, advertising, digital marketing, social media, property level publicity and promotional events.
Analyze hotels' demand segments, sources of business, and primary competition for each, and guide property team in managing pricing and inventory to maximize revenues and profits.
Continually analyze market trends and direct team accordingly to obtain objectives.
Directly responsible for building & maintaining relationships with key accounts.
Ensure the timely preparation of weekly, monthly, and quarterly reports such as Pace & Productivity Reports, Sales Strategy/Action Plan Reports, Initiative Tracking Reports, Monthly Executive Summary, etc.
Produce annual Budget and monthly Forecast in conjunction with the Area Revenue Director, General Manager, and property Controller.
Oversee the development of an annual Strategic Sales & Marketing Plan.
Responsible for ensuring hotels' sales & marketing expenses are in accordance with annual business plan and hotel profitability.
Maintain effective involvement with key community organizations and aggressively pursue all appropriate opportunities for outside client solicitation and relationship building.
Idealize a positive, involved, and collaborative team approach within the sales team and with all hotel departments and maintain open communication with all teammates.
Execute other duties and responsibilities as assigned by the property General Manager and/or the corporate leadership team.

Qualifications

Strong sales skills with thorough knowledge of sales techniques, ability to up-sell products and services, and proven closing ability along with the ability to mentor sales teams in these areas.
Experience in providing effective team leadership and creating a positive, collaborative, productive work environment.
Excellent written and verbal communication skills and ability to work with public relations professionals and journalists.
Computer competency required: Proficiency with Microsoft Office and Database Management.
Knowledge of Food and Beverage including Banquets & Catering.
Knowledge of hospitality marketing and experience in developing & executing marketing strategies.
Aggressive, self-motivated work habits and the ability to work under tight deadlines.
Must be available to work some nights and/or weekends.

Other:

Bachelor's Degree and hotel sales and management experience preferred.
Some travel required.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Director of Sales & Marketing, AccorHotel

Are you an accomplished sales leader with a passion for marketing and hospitality? Look no further than the exciting opportunity of Director of Sales & Marketing at 21c Museum Hotels in Cincinnati, OH. As a pioneering entity that blends art and hospitality, we pride ourselves on creating an environment that’s both immersive and welcoming. In this role, you'll be at the helm of maximizing our revenues while ensuring top-notch customer service. You'll manage and mentor a dedicated sales team, dive deep into sales metrics, and shape advertising, outreach, and public relations efforts that resonate with diverse market segments. Your expertise in developing strategic marketing plans will directly influence our revenue objectives. You’ll analyze market trends and lead our team to optimize bookings and build relationships that matter with key accounts. With hands-on responsibilities like producing quarterly reports, overseeing budget preparations, and connecting with the local community, no day will be the same. This is more than just a job; it's an opportunity to make a significant impact in a company that values creativity, collaboration, and commitment. If you have a background in hotel sales and management, or a strong understanding of hospitality marketing strategies, we want to hear from you. Join our flock and help shape the future of 21c Museum Hotels!

Frequently Asked Questions (FAQs) for Director of Sales & Marketing Role at AccorHotel

What are the main responsibilities of the Director of Sales & Marketing at 21c Museum Hotels?

The Director of Sales & Marketing at 21c Museum Hotels is primarily responsible for maximizing property revenues while ensuring excellent customer service. Key responsibilities include overseeing the sales team, analyzing sales metrics, managing advertising and public relations, and developing integrated sales and marketing strategies. Additionally, the role involves relationship management with key accounts and preparing critical reports to guide decision-making.