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Marketing Coordinator

Company Description

Pullman, Novotel & ibis Sydney Olympic Park are part of Accor, a world-leading hospitality group offering a unique portfolio of brands. Situated in the heart of Sydney’s premier sporting, entertainment and business precinct, our three hotels offer exceptional service, stylish accommodation and a vibrant atmosphere for both leisure and business travellers. As a full-time team member, you'll be joining a passionate group of professionals committed to creating unforgettable guest experiences while growing your career with one of the most respected names in the industry.

Job Description

As the Marketing Coordinator, your primary responsibility is to support and enhance the implementation of tactical marketing campaigns that elevate the hotel's profile and profitability. You will play a key role in driving digital presence, executing brand-aligned content across channels, managing social media engagement, and coordinating public relations efforts.

This hands-on position collaborates closely with Sales, Revenue, Food & Beverage, and Operations teams to ensure integrated campaign execution. You will maintain digital platforms, oversee content creation, liaise with tourism boards and key partners, and track marketing activity performance, ensuring all campaigns are in line with budget and Accor’s brand standards.

Key responsibilities include:

  • Executing the hotel’s annual marketing plan and promotional calendar.

  • Managing and updating digital platforms including websites and social media channels.

  • Creating high-quality content for both digital and print distribution.

  • Handling paid media campaigns from concept to post-campaign analysis.

  • Coordinating Accor Plus loyalty marketing submissions.

  • Supporting PR initiatives and internal communications.

  • Collaborating across departments and contributing to guest experience enhancements.

  • Monitoring trends in digital marketing and adapting strategies accordingly.

  • Providing administrative support, organising marketing materials, and attending relevant meetings.

Qualifications

Experience & Skills

  • Bachelor’s degree in Marketing, Hospitality, Communications, or a related field.

  • 1 - 2 years experience in hotel operations or marketing roles.

  • Solid digital marketing expertise and social media management skills.

  • Proficient in Microsoft Office Suite and Canva.

  • Experience with Adobe Creative Suite is highly desirable.

  • Familiarity with hotel systems like Delphi and Opera is an advantage.

  • Strong written and verbal communication skills.

  • Ability to multitask, manage deadlines, and work independently.

  • Creative flair and a keen eye for detail.

  • Collaborative spirit with a proactive approach to problem-solving.

Additional Information

In return, you will receive award-winning training with our AccorHotels Academie to reach your career & personal potential. Uniform is provided, discounted parking, and worldwide accommodation and F&B benefits across our global Hotel network and corporate partners are just the beginning.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Coordinator, AccorHotel

Welcome to an exciting opportunity as a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park! At Accor, we pride ourselves on delivering exceptional guest experiences in the heart of Sydney's vibrant sporting, entertainment, and business precinct. As part of our team, you'll be working alongside passionate professionals who are dedicated to creating unforgettable moments for our guests while also enhancing your career in the industry. In this role, you will support the implementation of marketing campaigns that boost our hotel's visibility and revenue. Your responsibilities will include managing our social media channels, driving digital presence, and coordinating PR efforts. You'll be collaborating with teams across Sales, Revenue, Food & Beverage, and Operations to ensure our marketing initiatives align perfectly with our goals. Creativity is key in this role, as you'll be tasked with developing engaging content for both digital platforms and print materials, as well as analyzing the performance of your campaigns. If you bring 1-2 years of experience in marketing or hotel operations, a Bachelor's degree in a relevant field, and a flair for digital marketing, you'll fit right in. Join us as we make moments that matter and take your first steps into a rewarding career with Accor!

Frequently Asked Questions (FAQs) for Marketing Coordinator Role at AccorHotel
What are the main responsibilities of a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park?

As a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park, you will focus on executing the annual marketing plan and promotional calendar, managing digital platforms including social media, creating high-quality content for various channels, and coordinating PR initiatives. This role requires close collaboration with various departments to drive integrated campaign execution, making your contribution crucial to enhancing guest experiences while boosting the hotel's profitability.

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What qualifications are needed for the Marketing Coordinator position at Pullman, Novotel & ibis Sydney Olympic Park?

To qualify for the Marketing Coordinator role at Pullman, Novotel & ibis Sydney Olympic Park, applicants should possess a Bachelor's degree in Marketing, Hospitality, Communications, or a related field. Additionally, candidates should have 1-2 years of experience in hotel operations or marketing roles, coupled with solid expertise in digital marketing and social media management. Proficiency in Microsoft Office Suite, Canva, and ideally Adobe Creative Suite is essential for success in this position.

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What skills are essential for a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park?

Essential skills for a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park include strong written and verbal communication abilities, proficiency in digital marketing techniques, and creativity in content creation. Candidates should also exhibit multitasking capabilities, manage deadlines effectively, and have a proactive approach to problem-solving, along with a collaborative spirit that fosters teamwork across departments.

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What does the work environment look like for a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park?

The work environment for a Marketing Coordinator at Pullman, Novotel & ibis Sydney Olympic Park is dynamic and collaborative. You’ll be working with a passionate team dedicated to enhancing guest experiences. The role involves a mix of independent and team-driven tasks, and you will be encouraged to brainstorm and implement innovative marketing strategies while attending relevant meetings to stay aligned with hotel operations and goals.

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What type of training can a Marketing Coordinator expect at Pullman, Novotel & ibis Sydney Olympic Park?

At Pullman, Novotel & ibis Sydney Olympic Park, successful candidates will receive award-winning training through the AccorHotels Academie. This training is designed to support both your personal and career development, equipping you with the skills necessary to excel as a Marketing Coordinator and beyond. Enjoy the opportunity for growth while being a part of a globally recognized hospitality brand.

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Common Interview Questions for Marketing Coordinator
Can you describe your experience with digital marketing in your previous roles as a Marketing Coordinator?

In my previous roles, I executed various digital marketing campaigns that effectively increased online engagement. I utilized tools and metrics to track performance and adapt strategies based on data-driven insights. I always strive to align my efforts with overall marketing goals and ensure that branding is consistent across all digital platforms.

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How do you prioritize tasks in a fast-paced environment?

I use a combination of task management tools and priority matrices to ensure I am focusing on the most impactful tasks first. I also regularly communicate with my team to get feedback and ensure alignment on priorities, which helps me adapt quickly to changing needs or urgent requests.

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What strategies do you employ to enhance a brand’s social media engagement?

I focus on creating high-quality and visually appealing content that speaks to the target audience's interests. Engaging with followers through timely responses, interactive posts, and strategic collaborations can also drive engagement. Additionally, I analyze social media metrics to refine strategies regularly for maximum impact.

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How comfortable are you with data analysis in marketing campaigns?

I am very comfortable with data analysis and believe it's a crucial component of effective marketing. I regularly analyze campaign performance data, assess ROI, and use insights to inform future campaigns. Familiarity with tools like Google Analytics allows me to gauge the success of various marketing efforts, ensuring continuous improvement.

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What is your approach to handling feedback from team members?

I value feedback and see it as an opportunity for growth. I approach feedback with an open mind, listen actively, and ask clarifying questions if needed. Implementing constructive feedback not only improves my performance but also strengthens team collaboration and dynamics.

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Can you give an example of a successful campaign you've managed from start to finish?

One successful campaign I managed involved a seasonal promotion for a hotel, where I collaborated with different departments to create a cohesive message across all platforms. I handled everything from the initial concept through to social media promotion and post-campaign analysis, resulting in increased bookings and positive guest feedback.

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How do you keep up with current trends in marketing and hospitality?

I regularly read industry blogs, attend webinars, and follow thought leaders in the marketing and hospitality space. Networking with professionals at events also provides valuable insights into emerging trends and best practices, which I can apply in my role.

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What tools do you use for content creation and social media management?

I primarily use Canva for graphic design and content creation, while also leveraging platforms like Hootsuite for social media management. These tools not only aid in efficient content scheduling but also facilitate performance tracking across multiple channels.

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How do you ensure brand consistency across various channels?

To ensure brand consistency, I create a detailed style guide that outlines key messaging, tone, and visual elements. I always reference the guide before launching any campaign or content to ensure alignment with our brand standards. Collaboration with colleagues also helps maintain a unified approach.

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Why do you want to work as a Marketing Coordinator for Pullman, Novotel & ibis Sydney Olympic Park?

I am excited about the opportunity to work at Pullman, Novotel & ibis Sydney Olympic Park because I admire Accor's commitment to delivering extraordinary guest experiences. I believe my passion for marketing and my skills in digital engagement can contribute significantly to enhancing the hotel's visibility and success in the competitive hospitality landscape.

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Accor is global leader in corporate services, operates in nearly 100 countries with 150,000 employees. With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor’s hotel offering, of...

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Full-time, on-site
DATE POSTED
April 17, 2025

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