Principal Solution Consultant

The Principal Solution Consultant at ACI Worldwide is essential for driving sales opportunities by understanding client challenges and leveraging the company’s technological solutions. This role involves defining long-term solution strategies, participating in the sales process, creating presentations and proposals, and advising clients on solution design and implementation. You'll engage with both internal teams and clients to ensure business objectives are met, making it a critical position for fostering client relationships and achieving sales goals.

To excel as a Principal Solution Consultant at ACI Worldwide, candidates should possess a BS/BA degree or equivalent experience, with 12-15 years of experience in a relevant industry. You should also have consultative sales experience spanning 5-10 years and serve as a 'Subject Matter Expert' in your market segment. Strong communication skills, problem-solving abilities, and a keen understanding of how technology impacts business are essential for this position.

The Principal Solution Consultant role at ACI Worldwide offers a remote work environment, emphasizing flexibility and work-life balance. However, be prepared for a commitment to domestic and/or international travel, potentially up to 50%. This dynamic setup allows you to connect with clients and colleagues while utilizing your expertise from anywhere.

At ACI Worldwide, the growth opportunities for a Principal Solution Consultant are vast. The role not only involves working on high-impact sales projects but also allows for continued professional development through mentorship opportunities, collaboration with industry leaders, and the chance to contribute to product strategy and innovation. The supportive environment encourages learning and personal growth, making it an ideal setting for ambitious professionals.

ACI Worldwide values its employees and offers a competitive compensation and benefits package for the Principal Solution Consultant role. The company provides a casual work environment conducive to growth and opportunity, along with benefits that prioritize both health and professional development. Joining ACI Worldwide means becoming part of a team that is committed to transforming the world of electronic payments while supporting its employees every step of the way.

In defining value propositions, I focus on thoroughly understanding the client's business challenges and how our solutions can address them. I collaborate with internal teams to ensure the value proposition aligns with the product's strengths and resonates with the client's goals, leading to tailored communications that clearly present our offering's benefits.

My experience with consultative sales involves not just selling a product but becoming a trusted advisor to my clients. I focus on engaging in meaningful conversations to uncover their specific needs, providing insights and tailored solutions that foster long-term relationships and result in successful implementations, effectively driving revenue and customer satisfaction.

When faced with objections, I listen attentively to the client's concerns and maintain an open dialogue. I reframe these objections into opportunities for further discussion, providing evidence-based responses and clear examples of how our solutions can alleviate their concerns, thereby building trust and showing my commitment to their success.

To stay current with industry trends, I regularly participate in webinars, read industry publications, and engage in networking with fellow professionals. Additionally, I actively seek feedback from my clients, which provides invaluable insights into emerging challenges and opportunities related to payment solutions, allowing me to adjust our strategies accordingly.

In a recent complex sales project, I served as the lead consultant, where I orchestrated a comprehensive needs analysis for a large financial institution. I collaborated with cross-functional teams to map out the client's requirements, designed a strategic proposal, and facilitated workshops that aligned our solutions with their operational goals, successfully closing a multi-million dollar deal.

Building relationships with clients starts with establishing trust and showing genuine interest in their goals. I focus on consistent and empathetic communication, actively listening to their needs, offering valuable insights, and ensuring I follow up regularly, which fosters loyalty and long-term partnerships.

I have actively mentored junior consultants by sharing knowledge and best practices, encouraging skill development, and providing constructive feedback. I believe in creating an open environment where questions are welcomed, and junior team members feel valued, which ultimately strengthens the entire team.

I promote collaboration by establishing clear lines of communication and shared goals among departments. I coordinate regular meetings to ensure everyone is on the same page, address any potential issues promptly, and leverage each team's strengths to achieve the best outcomes for our clients.

I am proficient in using Microsoft Office, particularly Excel for data analysis and reporting, PowerPoint for creating impactful presentations, and Word for developing detailed proposals. My experience ensures that I can effectively communicate complex information in a user-friendly manner that appeals to a diverse audience.

I believe I am the right fit for the Principal Solution Consultant role at ACI Worldwide because of my extensive industry experience, consultative sales expertise, and my passion for delivering innovative payment solutions. My strong communication skills and ability to build lasting relationships enable me to address client needs effectively and contribute to ACI's mission to transform electronic payments.