Part-Time Leasing Agent - Windridge Townhomes

As a Part-Time Leasing Agent at Windridge Townhomes, your primary responsibilities include showing apartments, engaging with potential residents, and converting leads into leases. You’ll also prepare marketing materials, handle applications and lease renewals, and ensure apartments are ready for move-in. This role is all about creating an exceptional experience for prospective residents while maintaining strong communication with your team.

To become a Leasing Agent at Ackermann Group, you should have previous customer service experience, preferably in leasing or sales. Proficiency in property management software, such as Yardi Voyager, is preferred, alongside excellent verbal and written communication skills. A high school diploma or equivalent is required, and you must be available to work at least three days a week, including Saturdays.

To excel as a Leasing Agent at Windridge Townhomes, focus on building strong relationships with potential residents by being approachable and knowledgeable about the property. Mastering the leasing process, utilizing effective sales techniques, and staying organized with paperwork will also enhance your performance. Always strive to exceed expectations and provide solutions tailored to clients' needs.

Ackermann Group provides a competitive hourly wage plus commission potential for new leases and renewals, along with an employee rent discount for living in any Ackermann community. Additional perks include career coaching, engagement events, and a supportive work environment where you can grow your professional skills.

The work schedule for a Part-Time Leasing Agent at Windridge Townhomes requires availability for three days a week, with mandatory Saturday hours from 9:00am to 4:00pm. There is flexibility in scheduling for the other two days, making it a great option for those looking for a balanced work-life schedule.

This question helps you express your enthusiasm for the role. You might say you are drawn to Ackermann Group's community-focused culture and the opportunity to help people find their perfect home through excellent customer service and engagement.

Use this opportunity to highlight specific instances where you successfully handled client inquiries, managed complaints, or closed sales. Provide examples that showcase your communication skills and ability to build rapport with customers.

Discuss your approach to understanding the client's concerns and demonstrating empathy. Provide examples of how you’ve addressed objections by offering solutions or highlighting the benefits of the property.

Talk about any property management software you are proficient in, such as Yardi Voyager, and emphasize your ability to learn new systems quickly. If possible, relate how these tools have helped streamline leasing processes in your prior roles.

Explain your strategy for managing time effectively by prioritizing tasks such as showings, applications, and administrative work. Discuss how you would adapt your priorities based on the needs of prospective residents and the community.

Discuss creative outreach strategies you’ve used previously, such as social media campaigns, community events, or partnerships with local businesses to boost visibility and attract potential renters.

Talk about the importance of professionalism, preparedness, and attentiveness during showings, as well as how to effectively communicate the community's features and benefits to potential residents.

Offer a detailed example of how you turned a prospective renter into a satisfied tenant, outlining your communication techniques, follow-ups, and how you addressed their specific needs or concerns.

Discuss aspects such as the company’s focus on collaboration, personal touch, and commitment to community that you admire, and relate it to your own values and career aspirations.

Talk about your collaborative approach to working with colleagues, emphasizing communication, sharing feedback, and fostering a positive work environment to create seamless operations within the leasing team.