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Property Manager III (Roxbury Area)

WinnCompanies is searching for a Property Manager III to join our team and lead multiple properties located in Roxbury, MA.


In this role, you will effectively manage, market, and maintain the apartment community, meet the financial objectives of the owner and management company, and comply with all applicable regulatory standards and requirements.


Responsibilities
  • Collaborate with senior management to establish appropriate rent levels.
  • Review rent schedules, and oversee preparation and submittal of rent increases and renewals.
  • Maintain optimum level of occupancy.
  • Process timely and accurate move-ins, move-outs, recertifications, and renewals.
  • Approve rental applications adhering to property standards and all appropriate agency standards.
  • Follow company marketing policies and reporting requirements.
  • Ensure the property tenant files are organized, complete and accurate.
  • Ensure that Property Software Data is accurate at all times.
  • Ensure that the site maintains compliance with applicable state and federal program regulations.
  • Ensure the property and grounds are well maintained.
  • Direct maintenance team to implement maintenance programs and controls.
  • Report property incidents, accidents, and injuries in accordance with company policy.
  • Resolve resident issues and conflicts timely and in accordance with site guidelines.
  • Prepare the property's annual budget for approval by senior management.
  • Provide accurate financial reporting and monthly variance reporting.
  • Solicit bids, and process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
  • Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Rent Collection guidelines.
  • Use company directives to screen, hire, and train new personnel.
  • Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
  • Use the company's Professional Development Program (PDP) to develop, train, and engage site employees.
  • Conduct weekly staff meetings. Understand, train, and embody Winn Guiding Principles.


Requirements
  • High school diploma or GED equivalent.
  • 3-5 years of relevant work experience.
  • 1-3 years of supervisory experience.
  • A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Direct experience with affordable housing programs, particularly LIHTC and Section 8.
  • Bilingual in English and Spanish.
  • Knowledge of property management.
  • Knowledge of landlord and tenant laws.
  • Experience with computer systems, particularly Microsoft Office.
  • Excellent customer service skills.
  • Outstanding verbal and written communication skills.
  • Ability to multi-task and manage a fast-paced office environment.
  • Ability to manage and work with a diverse group of people and personalities.
  • Superb attention to detail.


Preferred Qualifications
  • Bachelor's degree.
  • Tax credit certification.
  • Experience with Yardi or RealPage property management software.
  • Knowledge of marketing and leasing techniques.
  • NAHP – CPL, SHCM, CAM (MA - C3P) designations.


#LI-BB1


Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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What You Should Know About Property Manager III (Roxbury Area), WinnCompanies

WinnCompanies is excited to announce an opportunity for a Property Manager III in the vibrant Roxbury area of MA! If you have a passion for property management and a knack for leadership, this role could be the perfect fit for you. As the Property Manager III, you will be at the forefront of managing multiple properties, ensuring that we maintain high standards of living for our residents while meeting the financial goals set by the ownership. Your day-to-day tasks will include collaborating with senior management to establish marketplace rent levels and conducting market reviews. You'll ensure our properties are filled to the brim and well-maintained, processing move-ins, move-outs, and renewals with ease. Your organizational skills will shine as you keep tenant files and property data accurate and compliant with state and federal regulations. Leading a maintenance team and fostering a positive work culture among your staff will also be fundamental as we strive for excellence. To excel in this role, you'll need 3-5 years of relevant experience under your belt and a keen understanding of affordable housing programs like LIHTC and Section 8. If you’re bilingual in English and Spanish, that’s a major plus! Join us at WinnCompanies, where your contributions will not only be valued but will also make a real difference in the communities we serve!

Frequently Asked Questions (FAQs) for Property Manager III (Roxbury Area) Role at WinnCompanies
What are the responsibilities of a Property Manager III at WinnCompanies?

As a Property Manager III at WinnCompanies, your responsibilities will include overseeing multiple properties in the Roxbury area, setting up appropriate rent levels, ensuring tenant file accuracy, maintaining compliance with regulations, managing property maintenance, and providing efficient support to residents. You will also be expected to prepare budgets and financial reports while collaborating with senior management to continue striving for excellence in property management.

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What qualifications are needed to apply for the Property Manager III position at WinnCompanies?

To qualify for the Property Manager III role at WinnCompanies, you must have a high school diploma or GED equivalent, along with 3-5 years of relevant experience in property management. A valid driver's license in good standing is also required. It’s advantageous if you are bilingual in English and Spanish and have experience with affordable housing programs, particularly LIHTC and Section 8.

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How does WinnCompanies support the professional development of a Property Manager III?

WinnCompanies is committed to the growth of our employees, including our Property Manager III role. Through our Professional Development Program (PDP), you will receive ongoing training opportunities to enhance your skills and foster leadership abilities. We also conduct weekly staff meetings to support communication and team building, helping you thrive in your career.

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What kind of properties will a Property Manager III at WinnCompanies be managing?

As a Property Manager III at WinnCompanies, you will manage multiple apartment properties in the Roxbury area. The role comes with the responsibility of ensuring these communities not only meet but exceed the living standards our residents expect, keeping occupancy levels high and property maintenance at its best.

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What benefits does WinnCompanies offer to their Property Manager III?

WinnCompanies offers a generous benefits package for their Property Manager III including comprehensive medical, dental, and vision plan options, a 401(k) plan with company match, tuition reimbursement, flexible spending accounts, and various well-being programs. You'll also enjoy comprehensive paid time off policies, volunteer days, and opportunities for continuous professional growth.

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Common Interview Questions for Property Manager III (Roxbury Area)
What strategies do you use to maintain high occupancy rates?

To maintain high occupancy rates, I focus on understanding market trends and resident needs. This involves effective marketing, offering competitive rent, and fostering a welcoming community atmosphere. Additionally, I believe in proactive communication with prospective tenants and creating a transparent application process to enhance the overall experience.

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Can you describe your experience with budgeting and financial reporting?

In previous roles, I've been responsible for preparing annual property budgets and conducting monthly variance analysis to track financial performance. I ensure that expenditures align with our objectives while accurately forecasting revenue. I’m comfortable making data-driven decisions to improve the properties' financial health.

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How do you handle tenant complaints and disputes?

I prioritize excellent customer service when handling tenant complaints. My approach includes listening actively, empathizing with their concerns, and working collaboratively to find solutions that benefit both the tenant and the property. Establishing clear communication can often help resolve issues before they escalate.

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What is your experience with staff management and training?

I have successfully hired, trained, and managed teams in my previous property management roles. I believe in promoting a culture of teamwork and continual learning. Regular training opportunities empower employees and foster engagement, leading to improved site operations and staff performance.

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How do you ensure compliance with property regulations?

Staying updated with local, state, and federal regulations is essential in property management. I implement regular audits of tenant files and maintain open communication with regulatory agencies to ensure compliance. Moreover, training staff on relevant guidelines ensures everyone is informed and aligned with our compliance objectives.

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What tools and software are you familiar with for property management?

I am proficient with property management tools like Yardi and RealPage, which help streamline operations, manage tenant information, and automate financial tasks. Additionally, I am skilled in using Microsoft Office for reporting and communication purposes.

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How do you maintain a positive relationship with the community around the property?

Maintaining a positive community relationship involves engaging with local organizations and residents. I proactively seek opportunities to participate in community events, support local initiatives, and ensure that our property contributes positively to the neighborhood. This approach generally fosters goodwill and enhances the property's reputation.

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What is your process for dealing with maintenance issues?

When facing maintenance issues, I follow a structured process: First, I prioritize the requests based on urgency, then I communicate with the maintenance team to ensure timely responses. I also practice follow-ups with residents after the resolution to confirm satisfaction, ensuring ongoing trust in our management.

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How do you adapt to changes in the property market?

Adapting to market changes involves a keen understanding of emerging trends, adjusting pricing strategies, and being open to innovative marketing techniques. I regularly review competing properties, gather tenant feedback, and use this information to modify our services to better meet the market demands.

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Why do you want to work as a Property Manager III at WinnCompanies?

I am drawn to the opportunity at WinnCompanies because of your commitment to community and excellence in property management. I admire your mission-driven focus and appreciate the support for professional growth, which aligns perfectly with my career ambitions to lead and make a meaningful impact within a dedicated team.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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March 25, 2025

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