Systems Administrator

As a Systems Administrator at Acuity, your main responsibilities include managing Active Directory and Azure Entra ID, ensuring secure identity governance, performing system health checks, and overseeing ticket management through ServiceNow. You'll also collaborate with cybersecurity teams to mitigate vulnerabilities while adhering to compliance frameworks.

To qualify for the Systems Administrator role at Acuity, you need an Active Secret clearance, 3 to 5 years of experience in systems administration, and a mastery of Microsoft Active Directory. Familiarity with Azure Entra ID, basic cybersecurity practices, and Agile methodologies is also essential to succeed in this position.

Acuity actively promotes professional growth for Systems Administrators through tailored training initiatives, mentorship opportunities, and access to cutting-edge resources. Our culture encourages continuous learning, allowing you to enhance your skills and advance your career in the technology consulting field.

At Acuity, you can expect an innovative, collaborative, and rewarding work environment that fosters teamwork and encourages diverse perspectives. We prioritize recognition and visibility, and our culture is built on supporting each other's growth while working towards shared objectives.

Yes, diversity is a fundamental value at Acuity. We prioritize building a workforce that celebrates diversity and ensures that every employee is treated with dignity and respect. As a Systems Administrator, you would be part of a community dedicated to fostering inclusivity and collaboration.

When responding to this question, highlight specific projects or tasks you've managed within Active Directory, such as user provisioning or Group Policy management. Discuss any challenges you've faced and how you overcame them, emphasizing a proactive approach to system health and user management.

Elaborate on your knowledge of security best practices and frameworks, such as NIST or ISO standards. Discuss how you work with cybersecurity teams to address vulnerabilities, your approach to incident response, and your experience implementing security protocols in system operations.

Be prepared to discuss your hands-on experience with Azure Entra ID, including configuring hybrid identity solutions, managing single sign-on, and ensuring secure governance. Include specific examples of challenges faced and how your actions led to improved security or efficiency.

Share detailed examples of your experience with ServiceNow for IT service management. Talk about workflows you've developed, incident tracking, and ticket resolution methodologies. Highlight how you've leveraged ServiceNow to increase efficiency or improve team collaboration.

Discuss your experiences participating in Agile ceremonies such as daily stand-ups or retrospectives. Share how you contribute to team discussions, collaborate with cross-functional teams, and adapt to changing priorities in a fast-paced environment.

When answering, explain your approach to monitoring and maintaining system performance, including the tools you use for health checks and optimization tactics. Provide examples of achievements or improvements you've made in previous roles by proactively addressing performance issues.

Use this opportunity to illustrate your documentation skills. Describe your process for creating SOPs, why clear documentation is essential, and mention how effective documentation has benefited your team in the past.

Reflect on specific challenges you've faced, such as system outages or security breaches. Explain your thought process, how you handled the situation, and what you learned for future prevention. This will showcase your problem-solving skills and resilience.

Discuss your commitment to continuous learning through forums, webinars, articles, or certifications. Mention any specific areas of new technology that interest you, and explain how you implement this knowledge in your work to contribute to your team's success.

This is your chance to express your enthusiasm for Acuity’s mission and culture. Highlight their focus on innovation, collaboration, and diversity, and relate your skills and passion for technology to how you envision contributing to their goals and values.