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Program Document Control Senior Manager

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Program Document Control Senior Manager for one of our offices in Sacramento, CA.

JOB SUMMARY:

This role will manage the end-to-end document control lifecycle for a high-value, complex program. The Document Controller ensures all program documentation is accurate, current, approved, securely stored, and accessible. This role requires deep expertise in metadata management to enable robust traceability, audit readiness, and compliance with internal standards and external regulatory requirements.

JOB RESPONSIBILITIES:

  • Maintain and enforce document control processes from document creation to final archiving.
  • Coordinate with technical teams, contractors, and stakeholders to ensure timely document submission, review, approval, distribution, and revision control.
  • Register incoming and outgoing documentation, ensuring all records are assigned correct metadata, versioning, and status.
  • Apply and validate metadata against program standards (e.g., Document Numbering, Revision History, Status, Classification, etc.).
  • Monitor metadata quality across the program's document repository to support accurate searching, filtering, and reporting.
  • Ensure compliance with controlled metadata fields
  • Maintain program documentation within a Document Management System (DMS) such as Aconex, SharePoint, TeamBinder, or similar.
  • Generate document transmittals and support automated workflows where applicable.
  • Assist with system configurations and continuous improvement of metadata templates and registers.
  • Ensure documents meet internal standards, regulatory, and contractual obligations (e.g., ISO 9001, project specs).
  • Prepare and maintain document registers, metadata reports, and compliance logs.
  • Support internal and external audits by providing accurate metadata logs, version history, and controlled copies.
  • Liaise with project managers, engineers, QA teams, and external contractors to align document workflows and metadata practices.
  • Provide guidance and training to staff on document control processes and metadata standards.

Qualifications

MINIMUM REQUIREMENTS:

  • Bachelors degree plus 10 years of related experience, or demonstrated equivalency of experience and/or education, including 2 years of leadership

PREFERRED QUALIFICATIONS:

  • 12 + years Document control experience on major infrastructure, construction, or engineering programs.
  • Demonstrated expertise managing full document lifecycle and metadata control across a high-volume document environment.
  • Strong working knowledge of DMS platforms (e.g., Aconex, Asite, SharePoint, or similar).
  • Familiarity with ISO standards and compliance frameworks.
  • Exceptional attention to detail, particularly in metadata entry and validation.
  • Strong communication and coordination skills across technical and administrative teams.
  • Ability to work under pressure and meet tight deadlines across multiple stakeholders.

Additional Information

  • Travel may be required for this role.
  • Sponsorship is provided for this role.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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Average salary estimate

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What You Should Know About Program Document Control Senior Manager, AECOM

Join AECOM as a Program Document Control Senior Manager in Sacramento, California, and become a crucial part of our mission to deliver a better world. In this dynamic role, you'll oversee the entire document control lifecycle for a high-value and complex program, ensuring that every piece of documentation is accurate, up-to-date, and complies with all regulatory requirements. Your expertise in metadata management will enable you to maintain robust traceability and audit readiness, which is vital to our operations. You'll coordinate closely with technical teams and stakeholders to ensure timely document submissions and revisions, so your ability to communicate effectively is key. Managing documents using a Document Management System (DMS) like Aconex or SharePoint, you'll generate document transmittals and assist in enhancing our workflows. Your meticulous attention to detail will shine through as you validate metadata and maintain program documentation according to ISO standards and internal policies. At AECOM, we believe that every individual can make a significant impact, and as a Program Document Control Senior Manager, you'll play a pivotal role in supporting both internal and external audits while developing your team's skills in document control. If you are ready to enhance your career with a company that values bold ideas and teamwork, apply now and help us create lasting legacies for communities worldwide!

Frequently Asked Questions (FAQs) for Program Document Control Senior Manager Role at AECOM
What are the main responsibilities of the Program Document Control Senior Manager at AECOM?

The Program Document Control Senior Manager at AECOM is responsible for managing the end-to-end document control lifecycle for high-value programs. This includes overseeing document creation, approval, storage, and compliance with internal and external standards. The role also involves maintaining document quality in systems like Aconex or SharePoint, coordinating with technical teams to ensure timely submissions, and preparing documentation for audits.

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What qualifications are required for the Program Document Control Senior Manager position at AECOM?

Candidates for the Program Document Control Senior Manager role at AECOM should have a bachelor's degree along with 10 years of relevant experience, including at least 2 years of leadership. A robust understanding of document management systems and familiarity with ISO standards are preferred, with significant document control experience on major infrastructure or engineering programs being highly desirable.

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How does AECOM support professional development for Program Document Control Senior Managers?

AECOM is committed to the professional growth of its employees. As a Program Document Control Senior Manager, you'll benefit from award-winning training and development programs designed to expand your technical and leadership skills. AECOM fosters a collaborative environment where team members are encouraged to embrace new challenges and lead innovative projects that shape the future.

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What types of projects will a Program Document Control Senior Manager work on at AECOM?

As a Program Document Control Senior Manager at AECOM, you'll work on a variety of impactful projects across infrastructure and construction sectors. These projects aim to improve community engagement, promote sustainable practices, and ensure compliance with strict regulatory standards. Your role will help facilitate successful collaboration between teams and stakeholders to achieve project goals.

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What should I expect during the application process for the Program Document Control Senior Manager role at AECOM?

During the application process for the Program Document Control Senior Manager position at AECOM, candidates can expect a comprehensive review of their qualifications, followed by potential interviews focused on both technical skills and leadership experience. AECOM values diversity and ensures that all applicants receive fair consideration, while also emphasizing the importance of cultural fit within their collaborative environment.

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Common Interview Questions for Program Document Control Senior Manager
Can you describe your experience with document management systems relevant to the Program Document Control Senior Manager role?

When answering this question, focus on the specific document management systems you have utilized, such as Aconex or SharePoint. Describe your proficiency in managing document workflows and ensuring compliance with ISO standards. Give examples that showcase how you improved document control processes in your previous roles.

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How do you ensure compliance with document control standards in a fast-paced environment?

Emphasize your detail-oriented approach and methods for maintaining compliance under pressure. Discuss experiences where you implemented checks and balances to prevent errors and ensure that all documents met regulatory standards before submission.

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What strategies do you use to train staff on document control processes?

Detail your approach for developing training materials and conducting workshops or one-on-one sessions. Highlight your patience and ability to communicate complex concepts clearly, ensuring that every team member understands the importance of compliance and the details of the document control lifecycle.

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How do you handle conflicting priorities when managing multiple stakeholders?

Provide examples of past experiences where you successfully balanced multiple priorities. Discuss your organizational skills and communication strategies that helped you negotiate deadlines and manage stakeholder expectations effectively.

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What is your process for validating metadata for document accuracy?

Discuss your meticulous approach to metadata validation, including steps you take to ensure that document versioning, classification, and other relevant metadata are correctly maintained. Explain any tools or systems you use to enhance accuracy.

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How do you stay updated on industry standards and regulations?

Mention your commitment to continuous learning in document control and management processes. Highlight the resources you utilize, such as professional organizations, certifications, and networking with other professionals in the field.

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Can you give an example of a time you improved a document control process?

Share a specific scenario where you identified inefficiencies and implemented a solution. Describe the impact your improvements had on team performance, compliance, and overall project outcomes.

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What role does communication play in your approach to document control?

Explain the importance of open communication with all stakeholders. Discuss how you foster relationships and clarify expectations among technical teams, contractors, and project managers to ensure seamless document management.

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How do you ensure document security while maintaining accessibility for team members?

Detail your strategies for achieving a balance between document security and team collaboration. Discuss security measures you use, such as access controls and audit trails, while also emphasizing the importance of enabling quick access for legitimate users.

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Why do you want to work for AECOM as a Program Document Control Senior Manager?

This is an opportunity to express your alignment with AECOM's mission and values. Speak to your passion for contributing to impactful projects and how your skills in document control will aid AECOM in delivering a better world. Highlight your enthusiasm for being part of a collaborative, growth-oriented workplace.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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April 11, 2025

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